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Courtyard New York Manhattan/Times Square West

Booking.comUS$146*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard New York Manhattan\/Times Square West
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1,038 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New York Manhattan/Times Square West
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Showing 813: English reviews
Kuwait City, Kuwait
Reviewed 12 March 2016

The hotel was in a convenient location only a 10 minute walk to Broadway. The staff were very attentive and helpful. We had a king room that was clean and well maintained. Our view was of an old office building so we had to leave our curtains closed. It had all the amenities to include room safe, hairdryer, small fridge...

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Helpful?
Thank PhilandmarionInVA
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for taking the time to share your comments regarding your stay at our hotel. We are happy to hear you enjoyed all the amenities the hotel has to offer. We appreciate the kind words regarding our Staff and look forward to seeing you again on your next trip to New York City. Best regards, David Lew Director of...

Reviewed 12 March 2016

Stayed here for a weekend getaway in February to NYC from Toronto. It was a very affordable price at under $200 USD in the February off-season. Smallish room, but nicely decorated and appointed. Got a high-floor and a view of the Empire State building which was appreciated. Convenient location for walking around, but a bit of a walk from the...

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Helpful?
Thank Alex R
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

We are happy to hear you had an enjoyable stay here at Courtyard by Marriott Times Square West. Thank you for mentioning the service provided by our outstanding Staff. They take great pride in providing memorable moments for our Guests. We look forward to seeing you again on your next trip to New York City. Best regards, David Lew Director...

Scotland
Reviewed 8 March 2016

We stayed here for a long weekend for a 30th birthday celebration (and decided to celebrate it in NYC) but also decided to try another hotel. This hotel was more than excellent value for money but it is practically smack-bang central, not too far from the famous/busy Times Square but a five minute walk from Madison Square Gardens, The Empire...

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Helpful?
Thank Long_Vodka
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor. We do believe you rated the wrong hotel, as we do not have a rooftop bar. We are glad to hear you had an enjoyable stay at another Marriott. Best regards, David Lew Director of Guest Services

New York
Reviewed 8 March 2016

Went there for 3 nights to celebrate anniversary. Really great weekend rates and an amazing location, being within walking distance to Penn, Broadway, Empire State, etc. Rooms were very clean, staff was friendly and helpful. The bistro served starbucks along with many hot and cold options and the dining area was spotless. We will stay there from now on when...

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Helpful?
Thank NYDuck
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Well Happy Anniversary!! Thank you for choosing Courtyard by Marriott Times Square West for your special occasion. We are very happy to hear you enjoyed the hotel and its location. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest Services

Stony Brook, New York
Reviewed 6 March 2016 via mobile

We got a great last minute deal on this hotel once we realized how late we were getting out of our show. Location is not bad, only three blocks from Penn Station between 8th and 9th avenues. Staff was very friendly and check in a breeze. Our room was only on the second floor so it had a dreary rooftop...

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Helpful?
Thank suesguy
David L, Front Office Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for your feedback regarding your stay with us. We are happy to hear you had an enjoyable stay. Please accept our apologies for assigning you a smaller room on the second floor. I've shared your comments and suggestions with the rest of our Executive Staff. Please feel free to contact me directly for your future reservation, so I...

Leesburg, Florida
Reviewed 4 March 2016

Honestly, tripadvisor has never let us down, and the ratings on this hotel prompted our stay. This place lived up to the hype - very clean, great location, amazingly quiet - the staff were extremely courteous and helpful, a top-drawer experience.

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Helpful?
Thank Paul C
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

We are very proud of our Staff. They all take great pride in providing excellent service to all of our guests. I will share your feedback with the rest of our team to know they are recognized for their hard work and great service Thank you for sharing your comments and we are glad to hear you had a fantastic...

Singapore, Singapore
Reviewed 3 March 2016 via mobile

There are about 8 courtyard in NYC alone and i was directed wrongly by employees of 2 courtyards to the courtyard which i have originally booked for. Not so good when i have to drag my luggage and searched for the hotel in freezing temperature amid the unsafe environment on a crazy Friday night. Room size is pathetic for the...

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Helpful?
1Thank Kengyuilim
Davidlk2013, Public Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Please accept our apologies for the problems you encountered in finding our hotel. I have shared your comments with the rest of our staff, so this does not occur again. In regards to our room size, most hotel rooms in New York are generally smaller and rates are competitive for New York City. Should you decide to return to us...

Liverpool, United Kingdom
Reviewed 26 February 2016 via mobile

Visited here last year and it was a good hotel and good location. Very clean and my room was cleaned everyday. No noise at all from anywhere apart from if I opened the window. Not far from time square and better really if you don't want to be to close to the hustle and bustle. I got the train and...

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Helpful?
Thank lew3737
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for the positive comments regarding our hotel. We are happy to hear our Staff took care of all your needs and you had an enjoyable stay. I am glad your camera was found and was returned to you. We look forward to seeing you again on your next trip to New York City. Best regards, David Lew Director...

Reviewed 26 February 2016 via mobile

I checked in rather late and let everyone know prior to my arrival and was beyond happy they accommodated my late check in, first off! The staff was wonderful and accommodating. The location was prime and close to almost everything you wanted to see in The City! However, last but not least, Vincent from the front desk was WONDERFUL! He...

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Helpful?
Thank AJ B
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for the great comments regarding Vincent and the rest of our Staff. We take great pride in providing excellent service to not only meet guest expectations, but to exceed them. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest Services

Reviewed 24 February 2016 via mobile

Excellent experience overall, from arrival to departure, with minor "deductions" for very small (yet very well laid out, just the same) room and testy front desk agent at checkout. No view to speak of from my backside room but quiet for the most part; adjacent room's door was so close that it sounded like someone was entering my room when...

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Helpful?
Thank brett m
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

We are happy to hear you had an enjoyable stay with us. Thank you for taking the time to share your experience on Trip Advisor. Please accept our apologies for the room assignment with no view and the loud neighbors you had. Please contact me directly the next time you are in New York City, so I can personally take...

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more   less 

Additional Information about Courtyard New York Manhattan/Times Square West

Address: 307 W 37th St, New York City, NY 10018-4202 (Formerly Courtyard by Marriott New York Times Square West)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: £145 - £389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square West 3.5*
Number of rooms: 224
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Hotel Style:
#62 Romantic Hotel in New York City
#94 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Times Square West staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seems that all the rooms face the buildings next door”
JZ55, 21 Apr 2017 | Read review
“Room at the back of the building is best.”
JimO80, 5 Apr 2017 | Read review
“Bypass this hotel side.”
Beloyarskiy, 5 Apr 2017 | Read review
“Hotel has 33 floors. Not many rooms with a view other than other bldgs. Nestled in a commercial area. Rooms adequate size & comfortable.”
mammawags2015, 31 Mar 2017 | Read review
“Lower floors may have some street noise”
C5464OWandrewb, 25 Mar 2017 | Read review
5 of 5
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