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JW Marriott Essex House New York

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JW Marriott Essex House New York
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1,609 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
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Trumansburg, New York
Reviewed yesterday NEW

A great hotel that's easy to find by car; but you have to pay attention and watch out for the horse-drawn carriages. They make a great Sidecar at the bar. You can catch the "A" train at the subway station at Columbus Circle. It is 15 minutes to The World Trade Center and one hour to JFK Airport Howard Beach...

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Helpful?
Thank Worldsvet
Islip, New York
Reviewed yesterday NEW

besides check in everything was almost perfect .We waited almost 20 minutes to check in but that was the only down fall about the weekend. The room was small but very clean and well stocked , We were directly across the street from central park which was the main reason for staying at this hotel...all and all a great place...

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Helpful?
Thank Michael W
Central New Jersey
Reviewed yesterday NEW

This hotel has a truly beautiful lobby. The hotel bar is great as well. Our suite was spacious and clean with a beautiful view of Central Park. You certainly can't beat the location, especially around the holidays. The only issue is the staff. There were quite a few times that I got the feeling I was bothering them, even with...

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Thank 29tangel
Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

sWe drove to NYC for the Christmas Holiday 2016. First advice, DO NOT TAKE ANY ROUTE THAT TAKES YOU THROUGH THE LINCOLN TUNNEL! Holy Traffic! Once you get to your hotel, let them park your car and leave it behind the entire time you are there, those people are crazy, and sorry, do NOT know how to drive. Walking is...

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Thank 13DAB
Houston, Texas
Reviewed 4 days ago NEW

We booked a park view room for our trip to NYC. Upon arrival they said we would get an upgrade to a much nicer room. Well the room was a handicapped accessible room so definitely larger but it was on the back side of the hotel with a view of another building. While the more spacious room was nice, we...

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Helpful?
Thank travelingcleo
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear travelingcleo, We are grateful for your honest review of your time in New York. While we are pleased you enjoyed spacious accommodations, we regret any miscommunication regarding an upgrade. It is simply unacceptable for any staff member to enter a room unannounced or unwelcome, and we apologize for this occurrence. We encourage you to contact us at your earliest...

Nashville, Tennessee
Reviewed 6 days ago NEWvia mobile

I took my mom to New York city for Christmas and we stayed at the JW Marriott Essex House and we absolutely loved it ! From location to the quality of service we received. You're across from Central Park and minutes walking to Times Square . There's a Rays pizza within walking distance too . That was a plus :)...

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Helpful?
Thank fabiano2017-nash
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear fabiano2017-nash, It brings us great joy knowing you were able to enjoy a special weekend away with your mother for the holidays. From our comfortable guest rooms to our excellent level of service, we are elated to hear each aspect of your stay exceeded expectations. It would be our pleasure to welcome you and your mom back for future...

Fishers, Indiana
Reviewed 1 week ago via mobile

We had a great, inexpensive 2 night stay here using Marriott points. We were assigned a 6th floor room overlooking Central Park. What a blessing! The Essex House served as a great base for us to enjoy the city. We also found a small mom & pop pizza place just outside the south entrance that was convenient, tasty and relatively...

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Helpful?
Thank DMJA21
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear DMJA21, We are grateful for your helpful review and for your loyalty to Marriott hotels. It was a pleasure to welcome you for your two-night stay. We are thrilled knowing you enjoyed your time in Manhattan thanks to our beautiful Central Park views and convenient location. We look forward to welcoming you back soon.

Boston
Reviewed 1 week ago

I wrote an email to the GM on Monday morning following my stay on Saturday night. I have still received no response to my complaints. My husband and I are Platinum members so this is extremely disappointing. The level of service at this location is barely a 2 on a scale of one to 10. They do an injustice to...

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Helpful?
Thank murrayjjmk
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear murrayjjmk, Thank you for taking a moment to share your review. While we are pleased to hear you enjoyed our classic Art Deco design and wonderful location, we are troubled by the areas of your stay that did not meet expectations. It is our priority to provide a one-of-a-kind experience to our guests, and we regret any areas in...

apex
Reviewed 1 week ago

I travel all the time. In fact I have probably spent more nights in hotels than in my own home. Most of the time this is for business - this time it was an indulgent trip to New York with my 2 sisters to celebrate my birthday. To start off the staff went out of their way to spoil me...

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Helpful?
Thank ApexMagpie
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear ApexMagpie, It is wonderful reading your latest review. We are pleased you decided to share your birthday with us and are thrilled we were able to make your trip so spectacular. Our staff strives to make our guests feel welcomed and appreciated, and we will pass along your kind words to Dolores. It is excellent you and your sisters...

Raleigh
Reviewed 1 week ago via mobile

This was a girl's trip to celebrate my sister's birthday. When the hotel heard it was a special birthday they upgraded us to a magnificent suite and sent up bubbly and birthday cake. We couldn't have asked for more! The hotel is beautifully decorated, the food very good and the service friendly while being everything you would expect of a...

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Helpful?
Thank Anita J
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Anita J, Thank you for sharing this fantastic review. We are thrilled to read you and your sisters found the trip so wonderful. Our aim is to make our guests feel welcomed and special, and we enjoy hearing you appreciated the upgrade and birthday treats. We are delighted to know you found our hotel beautiful, the food and service...

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £257 - £621 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#161 Luxury Hotel in New York City
#191 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a park view”
 of 5 bubbles O2944JSmichaelw, 23 Feb 2017 | Read review
“Fireplaces in suites are fake...they are just a decoration. Misleading in pictures.”
 of 5 bubbles murrayjjmk, 17 Feb 2017 | Read review
“We had a partial park view - believe a park view on a high floor would have been even better”
 of 5 bubbles ApexMagpie, 13 Feb 2017 | Read review
“Try to get a view of the Park”
 of 5 bubbles ER_Travel2, 5 Feb 2017 | Read review
“Ask for a quiet room away from the garbage collection area on 58th Street.”
 of 5 bubbles meredithw22, 1 Feb 2017 | Read review
5 of 5