Definitely the best Hoteeeeeeel in New York 5min to timessquare..5min to Central Park.. My room was absolutely amazing Breakfast was genius Just everything was on point👌🏽 Great people Im def coming again..
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We just love this hotel! We have stayed at the WestHouse many times. Everybody that works at the Hotel are so friendly and extremely helpful. Guy, Ethan, Vanessa, Jose, Jessie and Ashley and the entire staff not enough room to name them all they are...More
Expensive for an above average hotel. No sleep for two nights due to very noisy air conditioning. Location is excellent for 5th avenue shopping and central park. There are so many 5 star hotels in Manhattan that I would struggle to find a reason to...More
Firstly, this is never a 5 star hotel. That is a total joke. Bad points: Rooms dark, noisy air con unit, poor quality toiletries, bath robe with holes in, poor quality breakfast with very little variety, poorly stocked hotel bar, bedsheets dirty (were they even...More
Dear BogTraveller1983, Thank you for taking the time to share your thoughts regarding your recent stay with us. Firstly, let me apologize for the myriad issues you encountered during your trip. Let me assure you that we pay very careful attention to room cleanliness and...More
It was a family holiday, the receptionist immediately upgraded us, after having seen our daughter (5'.9) age 13. complimentray drinks were given at the terrace, concierge was extremely helpful, their suggestions and restaurant bookings was good. Location and being that close to the Subway is...More
Hrumani, Thank you for your feedback and we're so happy that you chose WestHouse for the holiday with your family. It's great to see that you were able to enjoy all of our unique food and beverage presentations included in our resident fee and that...More