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Renaissance New York Hotel 57

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1,193 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Sydney
Reviewed 1 week ago NEW

We stayed 5 nights in the superior queen room. Why they call it superior is beyond me and I am afraid to see what the cozy room is like. We were wondering if we were actually put in the cozy double room by mistake but after asking front desk we were told point blank that it was in fact the...

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Helpful?
Thank Qfs123
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We look forward to hosting you again soon to demonstrate the high-caliber service we're capable of sharing with our guests. Have a great day.

Atlanta, Georgia
Reviewed 1 week ago

Had an exciting stay here last week, culminating with a kitchen grease fire that had us all standing outside in the dark from 5:30-7:30 am... However, the location is good, the rooms were very comfortable, and the staff is extremely friendly. Only issue is that the lobby lounge should have coffee/tea available all day, not just at breakfast, and the...

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Helpful?
Thank Jeremy C
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thanks for the 4-star rating and review, Jeremy! We're happy you had a pleasant time with us, despite some challenges. We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and accommodating team. That's what we like to see! We look forward to sharing an even better experience with you...

Savannah, Georgia
Reviewed 1 week ago via mobile

My boyfriend and I stayed here for a weekend in April. The hotel is in a great location, very convenient to the subway. The decor in this hotel is strange, I couldn't tell if it was really dated or just trying to be eclectic. The rooms are very large, with a nice sitting area. The executive lounge is a joke,...

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Helpful?
Thank Clementine222
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thanks for the 4-star rating and review, Clementine! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Until then, have...

Chicago, Illinois
Reviewed 1 week ago via mobile

We arrived early and our room was ready which was perfect. Staff is very nice and friendly. Rooms are small but it didnt matter because we only slept there. It was clean and the bed was comfy. Hotel is in a perfect loacation. We used their business center to print out our boarding passes. We didnt use any other service...

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Helpful?
Thank Fairy25
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing with us, Guest! We're so glad to hear that you had a great stay with us at Renaissance. We are delighted that you loved our staff, beds, and location. We strive to make sure our guests are comfortable and happy during their stay, so this is fantastic to hear! We hope you were able to take...

Dublin, Ireland
Reviewed 1 week ago

Thanks to all the staff in Hotel 57- as i know from my reading of reviews prior to our arrival that the hotel staff read these reviews. Now the review. From the time we arrived to celebrate my wife's 50th birthday until we departed the whole staff were beyond compare. The front desk staff, Raymond and Serge and the Manageress...

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Helpful?
Thank jor428
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for the outstanding review, Jor! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

Minneapolis, Minnesota
Reviewed 1 week ago

I have a feeling that this place is run by a computer which has been instructed to wring as much money as possible from the facility with the least possible input. This Orwellian scenario is almost working but some of the staff have not gotten the message and do show a bit of human warmth. The location is good.

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Helpful?
Thank LittleManitou
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Dear Guest, We're disappointed your experience with us was anything less than perfect. It's unfortunate we did not meet your expectations and that our team did not warmly welcome you during your time with us. We hold ourselves to a higher standard than what you experienced. We do hope to host you again soon to demonstrate the high-caliber service we're...

Vancouver, Canada
Reviewed 2 weeks ago

Our management team & spouses (from Vancouver British Columbia, Canada) stayed for 4 days at the Renaissance 57 this past weekend total of 10 in our group. combination of business & pleasure, the management team used the meeting room & business centre, they found everything went smoothly & the staff very helpful & accommodating. Stephanie the Group Sales Manager was...

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Helpful?
Thank suzie574
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing this stellar review, Suzie! We are delighted to hear that you had a wonderful experience with us at Renaissance. We truly appreciate your kind words toward our staff members. Stephanie and Michelle are such hard working people, and we are so glad that you felt nicely accommodated by them during your stay. We also completely agree...

Seattle, Washington
Reviewed 2 weeks ago

I needed to take a relative to NYC for a cancer follow-up appointment at Memorial Sloan Kettering Cancer Center. The Renaissance 57 is listed on MSKCC’s website as having special rates for patients. Because MSKCC rates aren’t on the hotel’s website, I called reservations to ask for the rate for a room with two beds. The rate quoted was good,...

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Helpful?
Thank backinwa
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Dear Guest, We appreciate your feedback. We're deeply disappointed that your experience with us was anything less than perfect. We strive to offer quality service and convenience for our guests. Your experience is not on par with the standard we're capable of providing. It's unfortunate you faced such challenges during your time with us. Your happiness and satisfaction are important...

Lexington, Kentucky
Reviewed 3 weeks ago via mobile

I enjoyed my stay at this property. I had a wonderful check in process and was given a very nice room. As a platinum member, they gave me a voucher for a free drink at Opia, which I enjoyed. I also had breakfast there (had to talk business and the free lounge was crowded) and it was also nice. Will...

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Helpful?
Thank BackInLex
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thanks for the rating! We are very pleased to see that you enjoyed your stay! It is great to hear that you enjoyed our convenient location as well! We look forward to hosting you for your next visit! Thanks again, and have a great day!

Reviewed 3 weeks ago via mobile

My husband and I have been at the Renaissance Hotel last august: it is the perfect location to visit New York, central and close to the metro. Unfortunately, we have had a bad experience at the very beginning of our visit: as soon as we arrived at the hotel a member of the reception staff asked me to show a...

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Thank Papereli

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This recently renovated, Manhattan boutique hotel has unveiled a completed couture masterpiece by award-winning designer Jordan Mozer. ... more   less 

Additional Information about Renaissance New York Hotel 57

Address: 130 E 57th St, New York City, NY 10022-2726
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £106 - £422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance New York Hotel 57 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Renaissance New York City
Hotel 57 New York
New York City Renaissance
Hotel Style:
#142 Family Hotel in New York City
#176 Luxury Hotel in New York City
#183 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance New York Hotel 57 staff and other travellers.
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Questions? Get answers from Renaissance New York Hotel 57 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views at front of hotel and higher rooms are great.”
 of 5 bubbles jor428, 25 Nov 2016 | Read review
“Ask for a room not overlooking the main street.”
 of 5 bubbles nkrannitz, 6 Nov 2016 | Read review
“There is loud music in the lobby outside the restaurant so stay at least 2 floors higher than the restaurant.”
 of 5 bubbles GeorgicaPond, 5 Nov 2016 | Read review
“If you are an early-to-bed person, request far from ballroom.”
 of 5 bubbles D9811LZbilll, 30 Oct 2016 | Read review
“Rooms with higher numbers face the back of the hotel, which is basically the inside a brick well. Aim for single-digit numbers, e.g. 306.”
  • Work desk - there are power outlets next to it
  • Room #306 upon entering
  • Spacious tub cabin, no handset
  • Spacious bathroom
 of 5 bubbles JTCz, 6 Oct 2016 | Read review
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