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Holiday Inn Express New York City

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Holiday Inn Express New York City
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1,096 Reviews from our TripAdvisor Community

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Showing 812: English reviews
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Reviewed 2 days ago NEWvia mobile

We stayed here for 10 Days with our two girls (16 & 6) in February 2017. After a long day of travelling from the UK,we were greeted by a lovely young woman who checked us in within two minutes of arrival. When we got to the room we were surprised by the size of the room. Quiet spacious with two...

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Helpful?
Thank mrja2124
Factoryville, Pennsylvania
Reviewed 2 weeks ago

Great location, just two blocks up to the theatres and restaurants. Larger room/suite than expected, clean, fast elevator service. Coffee as usual always available. But, on the negative side: no pool (of course, it is Manhattan), Worst breakfast service I have ever had at a HIE. Watered down juices, no pancakes or waffles. Only a few mini-muffins and few slices...

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1Thank jstrauch2016
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

jstrauch2016, Thank you for taking the time to review your stay. It is great to see you overall enjoyed your stay. We are sorry about your experience with breakfast; it is definitely something we are looking to approve. We hope you keep us in mind if your return to New York.

Amherst, Massachusetts
Reviewed 2 weeks ago via mobile

I usually like breakfast at the holiday inn express. Get some eggs, hot cinnamon rolls, and maybe a waffle or biscuits and gravy. This hotel has none of that. There are 30 seats and over 100 people trying to get a seat in the way too small lobby/breakfast room. Never have I seen such long lines for mini muffins and...

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Helpful?
Thank mrkeithb
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to review your stay. We are sorry your experience with breakfast was less than perfect. It is great to see our location and rooms help make up for the breakfast.

Jonesboro, Georgia
Reviewed 2 weeks ago

Currently in this hotel. There is no hot water in bathroom, staff says "It's an old building." There are no hot foods at breakfast as is the standard for EVERY OTHER HIE I've used. I am not able to use sugar or imitation sweeteners with coffee/tea because of medical, all other HIE have packs of honey, not this one; and...

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Helpful?
Thank CynkwwMboh
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most valued feedback. I am sorry that we were not able to meet your expectations while you were with us. We wish we could have had the opportunity to correct any issues you were having while staying with us.

New York
Reviewed 3 weeks ago

I got in earlier than expected and tried to check in early (about 10am). I had marked that I was wanting an early check in but they didn't have any rooms available. Nothing wrong with that. They were good enough to let me check my bag so that I wouldn't have to lug it around all day. My husband later...

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Helpful?
Thank HaveCape_WillTravel
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your valued feedback, we are glad to know that despite the size of the rooms you found them to be clean and comfortable. Have a great day!

Mexico
Reviewed 3 weeks ago

I had a one night stay on this location on my last quick trip to NYC. The price of the hotel was good for the location and included the breakfast and luggage storage so I selected it based on those. I was able to drop my backpack in the morning before checking-in time. Check-in during the evening was quick, I...

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Helpful?
Thank laurichiz
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most valued feedback. We are glad to know you enjoyed the location of the hotel. We hope to see you soon again.

York, ME
Reviewed 18 January 2017

We stayed there for 2 nights while in town on business. It is not a fancy hotel, the lobby is small and utilitarian, but the people are very friendly and helpful. The room we had was very small, but clean and neat. It's a tall hotel with only 6 rooms per floor (at least on our floor). Breakfast was included...

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Helpful?
Thank Al-Sue-Maine
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your comments, we are glad to know you enjoyed your stay with us. We hope to see you soon again.

Reviewed 8 January 2017

The service is really good. The location is excellent. The rooms are pretty small, but it's New York, so chances are you will not be spending most of your day in a little room. The staff is very friendly, the breakfast is included and there are tons of places to have breakfast, lunch or dinner in a 2 block ratio....

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Thank Yuhsi T
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for such great feedback. We are so happy to know that the service we strive to provide was certainly provided to you during your stay. We hope to see you again soon.

Charlotte, North Carolina
Reviewed 5 January 2017 via mobile

Really loved this hotel. Staff was so nice and even held my bag for a few hours after check out . It is so incredibly close to everything...4 blocks from Rockefeller center! My aunt and I stayed in the standard room. It was small, but still large enough for 2 adults. Bathroom was quite clean. Very minimal noise at night....

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Helpful?
Thank unccqueen2003
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you so much for such a marvelous review. It is so nice to know the goal we strive to reach with our guest has been met during your stay. We hope we can be your hotel of choice whenever you visit New York City. Happy New Year!

Boston
Reviewed 5 January 2017

I enjoyed my visit very much. Location is terrific; despite being extremely close to most anything you could want in Manhattan, the street is quiet. Restaurants, bars, shopping and subway access are all within a block or two. My room was on the 21st floor. All rooms are small, as to be expected, but the things I liked included the...

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Helpful?
Thank BiztravelguyBoston
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We are so happy to know you enjoyed your stay and can't wait to see you again in the near future.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 

Additional Information about Holiday Inn Express New York City

Address: 15 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £112 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City staff and other travellers.
31 questions
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Questions? Get answers from Holiday Inn Express New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Six rooms/suites per floor, nothing special about any location.”
 of 5 bubbles jstrauch2016, 10 Feb 2017 | Read review
“Ask for the room furthest from the elevator & ice machine as they can be loud. There are only 6 rooms/floor, or at least on the 7th floor.”
 of 5 bubbles HaveCape_WillTravel, 1 Feb 2017 | Read review
“There isn't a lot of noise on the higher floors. Room 2006 faces the back of the building, and was pretty quiet”
 of 5 bubbles Al-Sue-Maine, 18 Jan 2017 | Read review
“This is irrelevant, all rooms are pretty much the same thing.”
 of 5 bubbles yuhsit, 8 Jan 2017 | Read review
“Front rooms on the higher floors, might be desirable. We lived in back rooms.”
 of 5 bubbles thepochas, 13 Dec 2016 | Read review
5 of 5