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Hilton Garden Inn New York - Times Square Central

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Traveller (393)
Room & Suite (385)
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Overview
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“times square”(493 reviews)
“bryant park”(109 reviews)
“great location”(344 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,742)
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Show reviews that mention
All reviewstimes squarebryant parkgreat locationnew yorkfridge and microwavecity viewrooms are smallfront desk staffwould stay here againthe theater districthotel lobbycorner roombroadway showwould highly recommend this hotelstreet noisecoffee machinesubway station
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1 - 5 of 1,534 reviews
Reviewed 4 days ago

Our one week stay here was wonderful. Yes, the room was small, but adequate. We always look for certain amenities to make our vacation easier - microwave, fridge and coffee machine - and our room had all three. We got enough exercise walking around the...More

1  Thank Joan C
Response from Ke-Wei L, General Manager at Hilton Garden Inn New York - Times Square CentralResponded 4 days ago

Thank you for the excellent review, Joan! We're delighted that you had a pleasant time during your stay with us. It's great that you were able to take advantage of our amenities in our rooms and that you appreciated our central location in close proximity...More

Hotel's Favourite
Reviewed 21 April 2018 via mobile

Location couldn't be better, you are close enough to be within walking distance to lots of attractions and transport places; Subway 42nd street station almost on the doorstep, walking distance to Maddison square Gardens and Penn Station. Then a reasonable distance you've able to stroll...More

2  Thank leanne536
Response from Ke-Wei L, General Manager at Hilton Garden Inn New York - Times Square CentralResponded 21 April 2018

Thanks for taking the time to leave your positive feedback with us, Leanne. We're thrilled to hear you enjoyed your stay with us and that you found your rooms to be comfortable with a lovely shower. That's what we like to see! We're also glad...More

Reviewed 5 days ago

Great location right by Times Square. Small rooms but typical for nyc so not a big surprise. My room was very clean and modern with an amazing shower. Bathroom in the hotel lobby needed some cleaning. Price was fair on Hilton.com, paid just over $200...More

Thank David K
Response from Ke-Wei L, General Manager at Hilton Garden Inn New York - Times Square CentralResponded 4 days ago

Thank you for the 4/5 rating, David! We're delighted that you had a pleasant stay with us at Hilton Garden Inn New York. It's wonderful that you were able to take advantage of our central location in Times Square. We regret that you had challenges...More

Reviewed 6 days ago

I can see that there is a wide range of reviews for this hotel and I will say that I rate it simply average for a Hilton Property. I stay at various Hilton properties at least once or twice a month and was definitely disappointed...More

Thank FloridaCracker8888
Response from Ke-Wei L, General Manager at Hilton Garden Inn New York - Times Square CentralResponded 5 days ago

Thank you for taking the time to leave a review, FloridaCracker8888. We are disappointed to hear your stay was anything less than perfect. While we are thrilled you loved our prime location, we regret that you had difficulties with the condition of our room and...More

Reviewed 1 week ago

Everyone was so hospitable- we asked for a high floor with a view and they were able to accommodate. We also asked for a 45 minute later checked- and we were so kindly accommodated with our request again. Very kind staff- I will recommend- and...More

Review collected in partnership with Hilton Garden Inn
Thank JaiBarnard
Response from Ke-Wei L, General Manager at Hilton Garden Inn New York - Times Square CentralResponded 6 days ago

Thanks, Jai! We're delighted to hear you had such an outstanding time with us! It's excellent we were able to accommodate you to make your stay even more enjoyable. We can't wait to welcome you back soon for another memorable experience! Ke-Wei Lim Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$193 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$193 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (393)
Room & Suite (385)
Dining (68)
Amenities (25)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Tho K
18 January 2018|
AnswerShow all 2 answers
Response from nagibtajdin | Reviewed this property |
If your room is not guaranteed by a credit card, show up before 6pm or your room will be given to someone else.
0
Votes
Stephen M
30 December 2017|
AnswerShow all 6 answers
Response from Elaine N | Reviewed this property |
it states what they are at the time of booking
1
Vote
T0650
19 November 2017|
AnswerShow all 12 answers
Response from Cruiseandfly | Reviewed this property |
Dark room, curtains work. Noise is minimal so you shouldn’t be bothered.
0
Votes
Room Tips
"High, high floor"
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"Be very specific when requesting a "skyline view." It wasn't quite what we were expecting (see..."
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"Don't bother paying for the Times Sq view as anything below #16, you will see nothing."
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"Higher Floors have the best views."
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