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Hilton Garden Inn New York/Manhattan-Chelsea

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1,889 Reviews from our TripAdvisor Community

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Showing 1,648: English reviews
Fairfax
Reviewed 4 days ago NEWvia mobile

We found curly hair, dirty stain and smudges, and hair on our bedsheet and pillows, which clearly means they did not change the bedsheets since the previous guest. I called the front desk who was not at all apologetic. When I said I could not sleep on dirty sheets, she said she COULD call her boss. I then told her...

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Thank Cindy H
Reviewed 4 days ago NEW

A group of us has stayed at this hotel now 2 years in a row and we will return! When I was looking for a hotel in 2015 in the area we wanted a room with 2 queen size beds and this is the only hotel I found that has them. They are comfortable too! The warm apple cider served...

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Thank Dee S
Marblehead, Massachusetts
Reviewed 5 days ago NEW

Great Hotel, excellent staff who made me feel welcomed each time I've stayed there. I love the location, being the flower district even on the coldest day of the year made me happy to see all of the flowers in the stores nearby.

Review collected in partnership with Hilton Garden Inn
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Thank Authorspurr
Manchester, Connecticut
Reviewed 1 week ago

We stayed here for a concert at Madison Square Garden. It was the perfect location, even in the cold. Super close and safe walk to the Garden. Comfortable beds. Clean rooms. The staff were super friendly and helped us with various directions. Left cell phone in the room and got it back so very honest as well.

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Thank LuvHaribo
Reviewed 1 week ago via mobile

Quiet, cozy, good location, very clean, nice breakfast, friendly staff. Soft bed, the heater works properly in winter time. Walking distance to all the attractions in the city, many shops, restaurants, bars around. I highly recommend it!

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Thank Vívian G
Reviewed 1 week ago via mobile

We found this hotel to be absolutely perfect for our NYC stay. Couldn't complain about the room, we were placed quite high up in the building as requested, don't expect much in the way of views but you shouldn't be going to NYC to look out from your bedroom anyway. Room had a very convenient fridge and a microwave if...

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4Thank Robert F
Reviewed 1 week ago

I definitely consider staying again at this hotel; very convenient location, clean room and decent breakfast. The staff was even kind enough to allow late check out. Oh, I almost forgot the free WIFI.

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Thank chaimc2015
Glendale, United States
Reviewed 2 weeks ago

I will definitely come back and stay here and recommend it to my family and friends. I can make this hotel my home everytime I go back with my family. Accessible to any place you go in Manhattan. Great staff and customer service.

Review collected in partnership with Hilton Garden Inn
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Thank Dean C
York, Pennsylvania
Reviewed 2 weeks ago

Staff was welcoming and very accommodating. Were helpful with directions and subway assistance. Checking bags at checkout while attending sport event was quick and easy and when we returned for our bags staff was very nice when we couldn't find out ticket.

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Thank L2758ECmaryh
Miami, Florida
Reviewed 2 weeks ago

Excellent vacation but would have loved a continental breakfast! Was in a great location and staff was extremely friendly and helpful! Bellman was great! Any concern we had was immediately addressed! Excellent

Review collected in partnership with Hilton Garden Inn
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Thank Coliebug

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: £99 - £324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Priceline and Hotels.com so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
22 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper floors”
 of 5 bubbles chaimc2015, 4 Jan 2017 | Read review
“Accessibility, location, rooms are good size, clean”
 of 5 bubbles 6jareda, 27 Dec 2016 | Read review
“Higher Floor”
 of 5 bubbles UCFKnightsFan, 23 Dec 2016 | Read review
“Our room was on the back side of the building on 20th floor....very quiet.”
 of 5 bubbles Arshlafarm, 29 Nov 2016 | Read review
“Ice maker on 12th - avoid it; ask which other floors may also have ice makers!”
 of 5 bubbles JaxAmerican, 20 Nov 2016 | Read review
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