We arrived at 13.30. They said we would have to wait until 3pm (check-in time) as they had no idea whether any rooms were already available. Their computer systems were down and had been for 2 days so everything had to be done manually. We waited and then tried to check in. …
The Empire Hotel was was a wonderful place to stay while visiting NYC. It was easy to get to the metro, or to go for a morning run in Central Park. The rooms were excellent. The staff was friendly and very accommodating. We were very pleased and would definitely stay at…
My family and I stayed at this older hotel in May 2018. Our experience was not a good one. We had $500 stolen by the staff. We had decided to pay for one of the tooms with cash on the last day. The hotel said this did nit happen. They have CCTV at the front desk, but they said…
Had surgery scheduled at Mount Sinai West and needed a place to stay that was close the night before! Everyone was helpful, room was comfortable, location was great! Couldn’t have asked for a better stay!
This is the best location if you are going to the Lincoln center. In winter you get the best deals but NY is too cold during winter months. Having stayed there several years back I see great improvements in this hotel. The staff are very nice and helpful.
"difficult - they all seem to be quite noisy"
"Grab Dinner at P.J. Clarke's but make a reservation."
"Real glasses in the room would be nice."
"Try to reserve a room as high as possible to avoid hearing the road noise. "
"Get a junior suite for a comfortable stay if you are planning to remain in the City for several days."