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The Plaza

2,459 reviews
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Traveller (1463)
Room & Suite (602)
Dining (140)
Overview
  • Excellent66%
  • Very good18%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“the palm court”(212 reviews)
“edwardian suite”(72 reviews)
“butler service”(61 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
5.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,459)Write a Review
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All reviewsthe palm courtedwardian suitebutler servicerose clubcentral parkthe todd english food hallnew yorkiconic hotelroom serviceturn down serviceluxury hotelbeautiful roomfifth avenuetimes squarefairmontconciergenyc
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1 - 5 of 2,025 reviews
Reviewed yesterday

Perfect location, this iconic hotel certainly delivers when it comes to public rooms. Our bedroom was adequate: clean, nicely furnished but without a view. Breakfast was very good and the restaurant service first rate. Overall the hotel's service was fine, apart from the lack of...More

Thank Chestertripper
Hotel's Favourite
Reviewed 3 weeks ago

I took a few days to write this review in order to accurately reflect the level of service we experienced! We travel to NYC often but usually stay at "boutique" hotels. The hotel itself is a little bit tired (ripped chairs in champagne bar etc.)...More

2  Thank TheBombshellCoach
Response from Allison K, Manager at The PlazaResponded 3 weeks ago

Thank you for taking the time to share a review following your visit to The Plaza! While we are extremely pleased to read that your families stay was a memorable one, we would like to apologize for the concern regarding your breakfast experience. We will...More

Reviewed yesterday

Everything we dreamed of and more. A one in a lifetime experience. I want to be buried in the Plaza food court. If not for the tea I would have dropped a lot of money Such a beautiful place. Would love to check out a...More

Thank Melinda B
Reviewed 4 days ago

Location great, rooms comfortable, but they did not go above and beyond. No one greeted us out of the cab upon arrival, bare minimum service overall. Overpriced for this kind of service. Concierge was helpful, with all others felt unnoticed. Breakfast had to ask for...More

Review collected in partnership with fairmont.com
Thank I9015TFnancyr
Reviewed 4 days ago

The Plaza hotel is more than just a hotel. It's an experience. Expectations are exceeded at every turn from the friendliness of the staff, hotel amenities, hotel design, the most comfortable beds I ever slept on to the location on the edge of Central Park...More

Review collected in partnership with fairmont.com
Thank newhampshiredad2017
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$506 - US$1,217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in New York City
#53 Green Hotel in New York City
#75 Family Hotel in New York City
#95 Luxury Hotel in New York City
#102 Romantic Hotel in New York City
#104 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$506 - US$1,217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in New York City
#53 Green Hotel in New York City
#75 Family Hotel in New York City
#95 Luxury Hotel in New York City
#102 Romantic Hotel in New York City
#104 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1463)
Room & Suite (602)
Dining (140)
Hotel & Grounds (1004)
Bathroom (116)
Business Centre & Event Rooms (40)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
traveller665
6 January 2018|
Answer
Response from Paul201960 | Reviewed this property |
We had our own transfer but the hotel were very accommodating so I guess the concierge would be able to sort for you Sorry I can’t be definitive Cheers Paul
1
Vote
Meri S
1 January 2018|
AnswerShow all 6 answers
Response from Claire S | Reviewed this property |
Yes in the huge bathroom there is everything you need
0
Votes
Simon G
26 December 2017|
AnswerShow all 4 answers
Response from annoflondon | Reviewed this property |
The hotel will be able to organize a limousine to meet your flight and take you back to the Plaza
0
Votes
Room Tips
"Stretch your budget as far as possible - you will be rewarded! Join the President's Club for free Wifi..."
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"Central park view"
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"Ask for a park view"
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"A room with a view over the Park is worth asking for. It’s New York - its not going to be silent at night..."
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