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The Gallivant Times Square

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The Gallivant Times Square
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1,089 Reviews from our TripAdvisor Community

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Showing 709: English reviews
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Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

Price at this time of the year is friendly on the pocket plus it is in a prime location and tourist sites are mostly within walking distance. Queen deluxe Room is decent enough for 2 people considering NYC standards. No microwave oven in the rooms and fridge are upon request. Restaurants are all over anyway. They have given us complimentary...

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Helpful?
Thank GLN-Dxb
Management response:

Hello, Thank you for taking the time to share your feedback of the Gallivant Times Square. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city. Thank you again for choosing our property, we look forward to accommodating you...

Southend-on-Sea, United Kingdom
Reviewed 4 days ago NEWvia mobile

Picked this hotel purely for its location and ease to everything, I'm not one to pick a hotel on its facilities when going on a city break like NY you pick for its location and this was spot on, room was small but again what do you expect for a NY hotel? Facilities in room were ok there was free...

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Helpful?
Thank George R
Management response:

Dear guest, We appreciate the feedback and rating. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see. We strive to provide quality comfort and convenience for our guests so we'll be addressing your concerns with the appropriate members of our team moving forward. We look forward to sharing a more positive experience with you...

London, United Kingdom
Reviewed 5 days ago NEW

We were pleasantly surprised when we stayed here in November, we had a very comfortable and clean room. Four of us stayed in a room that faced the river. Like most places near Times Square, there was a little noise, nothing that kept any of us awake. I loved the view, down to the river and all the buildings in...

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Helpful?
Thank Jo G
Management response:

Hello Jo, I would like to express our heartily thanks for your comments. We are pleased to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you choose the Gallivant Times Square, and we look forward to the opportunity and the pleasure of serving you once again in the near...

Stirling, United Kingdom
Reviewed 1 week ago

I had a terrible experience in Hotel Pensylvania NY, however we transfered into a premium room in the Gallivant, loved the room, very modern and nice. Had usb ports for chargers which was very helpful, very spacious. Lovely view from room, bed very comfortable. Only thing that could be better is shower pressure, water came out very faintly.

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Helpful?
1Thank indianewton1999
Management response:

Hello Guest, We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay! Ben...

Miami, Florida
Reviewed 1 week ago

The hotel is in a great location and the rooms are updated, clean and very spacious. The area can tend to be a bit noisy at night with the hustle and bustle of the city since you are right in Times Square, but for the price, you can't beat the location. I would recommend this hotel.

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Helpful?
Thank Sadie H
Management response:

Hello Guest, Thank you so very much for your outstanding review and awesome recommendation! We are thrilled that our staff was able to give you some great restaurant options, and that you had an experience that exceeded your expectations. That is very high praise indeed! Thank you for staying with us, and from all of us here at the Gallivant...

Oslo, Norway
Reviewed 1 week ago

Negatives: We came straight from the airport at night and didn’t have cash to tip the man who took our bags (which we apologized strongly) – he went from being the kindest person to not even looking at us for the rest of the week or being rude. Then we were woken up in the middle of the night; several...

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Helpful?
Thank samsve123
Management response:

Hell Guest, Thank you for sharing your review and input on customer service throughout your stay. The Gallivant Times Square Hotel strives to provide the highest level of service and ultimate guest experience. The hotel prides itself in providing superior customer service, which the property has built a reputation of for many years. It is alarming to learn of the...

County Dublin, Ireland
Reviewed 1 week ago via mobile

The lobby is the nicest part! The room was tiny and the bathroom stunk of fresh cigarette smoke each time the fan was turned on, which is each time the light is switched on. The receptionist/manager "Unique" (that is her name) told me she would send someone up to spray air freshener. This never happened but I wouldn't have expected...

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Helpful?
2Thank fluedy
Toronto, Canada
Reviewed 1 week ago

Travel on buisiness 2 nights. On first impression entering the hotel was neat. It really has an interesting main lobby area. Although small it was quite fancy and great change from the typical Marriotts and Hiltons normally stay in when traveling. Checkin was fast and easy, and staff were friendly. I do not understand the deposit you need to place...

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Helpful?
1Thank Felix R
Perth, Australia
Reviewed 1 week ago

What can I say about front desk agent SUNY? First of all, I have never in my life been treated so poorly by someone who is your first point of contact at a hotel. I do not understand how she is still employed, especially at the front desk. She should be collecting the garbage instead in my opinion. To top...

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Helpful?
3Thank travel_diaries88
Shropshire, United Kingdom
Reviewed 2 weeks ago

Location of the hotel was close to bus stops, restaurants, attractions and shops. The entrance to the hotel was great, clean and reception staff friendly. However, when we arrived at the room it was very tiny and did not resemble the photos online and shown by the travel agent. The double bed with small, there was only one bedside table...

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Helpful?
Thank tracybprice

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Excellent location in the heart of Times Square, steps from Broadway Theaters, Rockefeller Center, Empire State Building-Guest rooms featuring; free wireless internet, flat screen televisions, free local phone calls, in-room coffee makers, i-home docking stations, complimentary weekday newspaper, in-room safe. On-Site Fitness Center, Business Center, Conference Room- Two Restaurants, Lobby Bar, Room Service - 50 Suites with bunk beds. ... more   less 

Additional Information about The Gallivant Times Square

Address: 234 West 48th Street, Times Square, New York City, NY 10036 (Formerly TRYP by Wyndham New York Times Square)
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: £110 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gallivant Times Square 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Best Western President Hotel New York
Best Western Nyc
Best Western Hotel Nyc
Best Western New York City
New York City Best Western
Best Western President New York
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Questions & Answers

Here's what travellers have asked, with answers from The Gallivant Times Square staff and other travellers.
86 questions
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Questions? Get answers from The Gallivant Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Four of us stayed in a family room for six, we all had a lovely comfortable bed. Great location.”
 of 5 bubbles 608jog, 16 Feb 2017 | Read review
“Ask if they have rooms where you cant hear eveyrhing thats going on outside...”
 of 5 bubbles samsve123, 10 Feb 2017 | Read review
“Unless travelling alone get a larger room.”
 of 5 bubbles 704felixr, 8 Feb 2017 | Read review
“Watch for super sales on line and take it!”
 of 5 bubbles spothus, 6 Feb 2017 | Read review
“Ask for a room that is higher up and has a working heater and window that are sealed”
 of 5 bubbles Will_Tie, 5 Feb 2017 | Read review
5 of 5