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Kitano New York

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Kitano New York
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1,094 Reviews from our TripAdvisor Community

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Showing 829: English reviews
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pensacola
Reviewed 1 week ago

Discovered this lovely boutique hotel on park avenue in december while looking for a good Japanese restaurant. We flew back in February while prices are more moderate because it is off season, just to stay at the hotel and enjoy its restaurant. The hotel is just like being in Japan and the service reflective of their superior ability to make...

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Helpful?
Thank omakase
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for sharing the review of your stay at The Kitano Hotel New York. We are honored to have you as a guest and we are so happy that we were able to make your stay as comfortable as possible. We are looking forward to welcoming you back at the Kitano on your next visit to New...

Manchester, Connecticut
Reviewed 1 week ago

Serene guestrooms are spacious and comfortable offering picturesque city views with sound proof windows for a relaxing stay. Kitano's culture shows off their genuine hospitality and Japanese tradition. They show art throughout the hotel lobby and mezzanine which is an extra nice touch. Fernando Botero's (a world class sculptor from Colombia) "Dog" greets you when you walk into the property....

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Helpful?
Thank Adventure Diva
Akihiro_Nomura, Manager at Kitano New York, responded to this review

I gratefully apppricate sharing your time for the fabulous review of your recent stay at The Kitano Hotel New York. We are glad that we were able to fulfill your request and we are looking forward to serving you once again on your return to New York. Warmest regards, Akihiro Nomura Deputy General Manager

Princeton, New Jersey
Reviewed 1 week ago via mobile

Three blocks from Grand Central puts the entire City within walking distance. Great bathrooms. Typically smallish NYC rooms. Very solicitous staff. Small, quiet hotel. Not "cool" but not stuffy. Complaint: $10/day per device for internet. The industry norm is now $15/day for 5 devices. And how about replacing bedside lamps with new ones with outlets built into the base...it's 2017...

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Helpful?
Thank stevengP1945QI
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for your recent stay at the Kitano Hotel New York and for your time for sharing the review. Your comment is precious to us and for inproving the service in the future. Please consider us again on your next visit to New York and if I can be your assist to make your stay more comfortable...

McCrae, Australia
Reviewed 1 week ago

A wonderful place to stay, warm and welcoming. The room was a delight, beautifully appointed and very comfortable. Walking distance to many places. The restuarant had a good menu and live music, the staff were very professional and willing to help. East meets West.

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Helpful?
Thank sandraN68DJ
Toronto, Canada
Reviewed 2 weeks ago via mobile

What a delightful stay! I will make it my first choice of hotels upon returning to NYC. Location 4 blocks from Grand Central can't be beat. And quiet eves facing Park Avenue. The crazy toilet takes some getting used to and so did getting the thermostat to warm enough the first night, but those are moot points. Everything is first...

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Helpful?
Thank mgreene787
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for the excellent review of your recent stay at The Kitano Hotel New York. We are glad to know the hotel met your expectations and we are looking forward to serving you once again on your next visit to New York. Warmest regards, Akihiro Nomura Deputy General Manager

Boston, Massachusetts
Reviewed 2 weeks ago

We had a lovely one night stay. Room was large enough and very comfortable. The staff is terrific. However the breakfast was just fair and one should not have to pay for WiFi in the room. Still, we had a wonderful experience.

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Thank Lazer1954
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for your time to share the review of recent stay at The Kitano Hotel New York. We are gald to know that the size of the room and our staff service met your expectations. And thank you again for the comment regarding the internet. Your comment is precious to us to improve our service in the...

Ithaca, New York
Reviewed 2 weeks ago

This hotel seems to be a hidden gem. The Japanese aesthetic is very pleasing visually and there is a big focus on comfort and warmth in the decor -- both in the public spaces and in the room. Appreciated the paraben-free toiletries supplied. The staff are friendly, welcoming and warm too. I would have given it an "excellent" rating except...

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Thank rh24
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for your recent stay at The Kitano Hotel New York and sharing your review of your stay. We are gald to know that the room and our staff service met your expectations. And thank you again for the comment regarding the internet. Your comment is precious to us to improve our service in the future. In...

london
Reviewed 3 weeks ago via mobile

My wife and I stayed at the Kitano for 10 wonderful days to celebrate our 25th Wedding Anniversary. We had a lovely room overlooking Park Ave. We had received complimentary breakfast and wifi during our stay. The room was very well appointed. The bed was comfortable. Lovely bathroom. The hotel staff were very friendly and helpful throughout our stay. The...

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Helpful?
Thank aussieinlondon02
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for the fabulous review and thank you for choosing to stay at The Kitano Hotel New York for you very special occasion. Always gratifying to hear of all the positive memories made while a guest with us. Congratulations again on your anniversary and we are looking forward to welcoming you back on your next trip to...

Omaha, Nebraska
Reviewed 3 weeks ago

The location of the hotel is central and is within walking distance to Penn Station. The room is very clean but compact, but I guess it is standard in Manhatten. There are extra outlets by the bedside and next to the desk. The bathroom comes with heated bidet seat and heated towels. You can also find an umbrella (which came...

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Helpful?
Thank Sophie C
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for the excellent review of your recent stay at The Kitano Hotel New York. We are glad that our room facility met your expectation during your stay and we are more than happy to know that front desk and concierge were able to assist and made your stay as comfortable as possible. Please consider us again...

Montauk, New York
Reviewed 3 weeks ago

The Kitano has the ideal location, close to all transportation in a beautiful neighborhood. A beautiful Catholic church is directly across the street, Sacred Heart Church is convenient for those wanting to attend mass. I had the pleasure of spending an overnight last weekend it was wonderful. Thank you to Evadney, Namiji, Yuki and manager Oleg for your highly professional...

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Helpful?
Thank Nancy K
Akihiro_Nomura, Manager at Kitano New York, responded to this review

Thank you very much for your time and sharing the fabulous review of your recent stay at The Kitano Hotel New York. We are glad to know the location, breakfast and the guest room met your expectations. But mostly, we are so grateful of your comment especially the mention of our staff who try their best to make the guest...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Kitano New York

Address: 66 Park Avenue, At 38th Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: £171 - £377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kitano New York 4.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Kitano New York Hotel New York City
Kitano New York City
Kitano Hotel New York City
Hotel Style:
#90 Luxury Hotel in New York City
#94 Romantic Hotel in New York City
#139 Family Hotel in New York City
#208 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Kitano New York staff and other travellers.
17 questions
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Newtown, Pennsylvania
12 days ago
Canton, Connecticut
10 months ago
Mumbai (Bombay), India
over a year ago

See all questions (17)

Questions? Get answers from Kitano New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet as they have sound-proof windows.”
 of 5 bubbles Adventure Diva, 15 Feb 2017 | Read review
“All rooms have double glazed windows. We had a corner room with great views.”
 of 5 bubbles sandraN68DJ, 13 Feb 2017 | Read review
“room on 12th floor was quiet”
 of 5 bubbles Lazer1954, 7 Feb 2017 | Read review
“Room 1210 was spacious and very nice”
  • Large-ish room
  • Paraben-free amenities
  • Large-ish room
  • Lux bathroom -- heated toilet seat
 of 5 bubbles rh24, 5 Feb 2017 | Read review
“Ask about being upgraded to a VIP so you get free breakfast. #pancakesforlife”
 of 5 bubbles Lady_Ams, 12 Jan 2017 | Read review
5 of 5