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Hilton New York Grand Central

2,607 reviews
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Traveller (523)
Room & Suite (456)
Dining (35)
Overview
  • Excellent30%
  • Very good38%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor city”(67 reviews)
“united nations”(59 reviews)
“new york”(291 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton New York Grand Central
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,607)Write a Review
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All reviewstudor cityunited nationsnew yorkgrand centraleast riverchrysler buildingtimes squarefew blocksjunior suiterooms are smallmidtown manhattanboutique hotelcorner roomdoormanconciergesubwayavenue
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751 - 755 of 2,280 reviews
Reviewed 7 February 2016

I have stayed here before when it was a Crowne Plaza, now it's Hilton and it's still a great location. Walking distance to UN, Rockefeller, Grand Central and Times Square. Very nice staff all around. Comfy rooms, big enough for a longer stay.

Review collected in partnership with Hilton Hotels & Resorts
Thank Markus D
Response from Paul S, General Manager at Hilton New York Grand CentralResponded 19 February 2016

Dear Markus D, I was very happy to have you with us and we love the loyalty you have shown us throughout the years. We hope to see you again soon. Best Wishes, Paul Schwartz

Reviewed 6 February 2016 via mobile

Arrived in the city from Orange county and was greeted by Chris and he quickly took our bags to the concierge were we checked in with Kevin and Christina. Our room was very clean. We had a few drinks at the bar . Sammy the...More

1  Thank Pabs C
Response from Paul S, General Manager at Hilton New York Grand CentralResponded 19 February 2016

Dear Pabs C, Thank you for the amazing review of our property and our team. Our guests are always well taken care of by our team members and they always go the extra mile to ensure everyone feels welcomed. We would love to have you...More

Reviewed 6 February 2016

Hotel experience was very satisfying. The room rate was very reasonable and significantly less than competitors (Westin and Hyatt) in the immediate vicinity. Service was very good! Room and amenities were very good as well although room is smaller than competitors' rooms.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 109francisc
Response from Paul S, General Manager at Hilton New York Grand CentralResponded 19 February 2016

Dear 109francisc, I was very pleased to hear you enjoyed our property and we would love to have you move over to us as opposed to the Westin and the Hyatt. We are smaller with certain rooms however on your next visit please let me...More

Reviewed 5 February 2016

Great location but effort required on welcoming guests and sorting out the amenities (fitness centre, internet...) Dependng on where your room is it could get really noisy (there's a building site behind the hotel)More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Mehdi T
Response from Paul S, General Manager at Hilton New York Grand CentralResponded 19 February 2016

Dear Mehdi T, Thank you for sharing your feedback of our property. There has been some last minute construction going on in the residential building next door approved by the city. We have made This is since now completed but I am sorry to hear...More

Reviewed 5 February 2016

For the price we paid - this hotel was very good value and in a great location, just a five minute walk from Grand Central Station. There is a lovely deli round the corner that serves buffet food all day and night - there is...More

Thank Twinkle43
Response from Paul S, General Manager at Hilton New York Grand CentralResponded 19 February 2016

Dear Twinkle43, Thank you for sharing your review with us. We are a great location for any traveler coming via Grand Central. We are in a small quiet area of the city and we would love to have you back to enjoy another stay. Best...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$136 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Business Hotel in New York City
#174 Romantic Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Business Hotel in New York City
#174 Romantic Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (523)
Room & Suite (456)
Dining (35)
Pool & Beach (2)
Amenities (39)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Charles E
17 December 2017|
AnswerShow all 3 answers
Response from Steambush | Reviewed this property |
I agree. About a half hour.
1
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HCTAY
20 November 2017|
AnswerShow all 4 answers
Response from stevenekuhn | Reviewed this property |
We left our bags there for 5 days while travelling, we simply put them in the room, took the tag and then came back to get them upon our return. As long as you have the ticket, all is well. However since you are actually... More
2
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Room Tips
"Book a room somewhere else...."
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"Ask nicely for high floor - An always must-do in NYC. I think they will honestly try to help You if they can."
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"A different hotel"
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"Ask fror a balcony as they have views over the river and are large enough to have coffee/drinks outside (in..."
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