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The Tuscany - A St Giles Signature Hotel

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Traveller (516)
Room & Suite (298)
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Overview
  • Excellent60%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“chrysler building”(127 reviews)
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Free Wifi
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Bar/Lounge
Fitness centre
4 Star Hotel
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Rooms
8 May9 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,998)
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All reviewsgrand central stationchrysler buildingmurray hilldeluxe studiogreat locationnew yorkwalk in closetsister hotelrooms are hugecomfortable bedby nyc standardsfront desk staffquiet streetcorner roomluxury hotelpark avenuearound the corner
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241 - 245 of 1,774 reviews
Reviewed 23 May 2017

AC did not work despite a visit by the engineer after mid nite. Room was an uncomfortable muggy 80 degrees. Phone also did not work. Engineer did manage to fix that. When mentioned to the front desk in the morning all I got was a...More

Review collected in partnership with this hotel
Thank craigr391
Response from StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature HotelResponded 23 May 2017

Hello craigr391, Thank you for sharing your recent review of The Tuscany. We certainly regret to hear that your visit did not meet your expectations and that you left feeling any kind of frustration. We strive to provide warm, personal service to each and every...More

Reviewed 20 May 2017

We love the location, the staff, the size of the rooms. We didn't like the incredibly loud air conditioner in our corner room. As it shut on and off during the night, it sounded as though we were listening to a tuba and bass drum...More

Review collected in partnership with this hotel
1  Thank jcder1
Response from StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature HotelResponded 22 May 2017

Hello jcder1, Thank you for sharing your recent experience at The Tuscany. It's a delight to hear that you enjoyed our spacious, comfortable rooms, central location and that you received such excellent service from our amiable staff. I'll be sure to share your kind words...More

Reviewed 16 May 2017

Little boutique hotel tucked away near Grand Central Station. The lobby is nicely done and has a cute little bar for a quick drink before going out. The rooms are a little on the worn side. Paint is chipping off in places in the room...More

Thank Maria D
Response from StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature HotelResponded 17 May 2017

Hello Maria D, Thank you for sharing your recent experience at The Tuscany. It's a delight to hear that you enjoyed our convenient location and that our staff left such a nice impression on you. I'll be sure to share your kind words with them....More

Reviewed 12 May 2017 via mobile

The rooms here are suburb sized, clean and have the necessities. Located in midtown near Grand Central the location is great. I didn't use any business services so can't speak to those. I came here for a business trip and needed to extend my stay...More

1  Thank Kerry L
Response from StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature HotelResponded 13 May 2017

Hello Kerry L, Thanks so much for your 5-star review of The Tuscany! We're so happy to hear you enjoyed our spacious, modern rooms, and central location. It's also great to hear that Dennis left such a nice impression on you. I'll be sure to...More

Reviewed 12 May 2017

I had never stayed here before but it turned out to be the best! My friend and I were meeting in NYC for a reunion. The room was beautiful, spotless and very big with a beautiful new bath. Could not have asked for better.More

Review collected in partnership with this hotel
1  Thank CarolandIvan
Response from StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature HotelResponded 13 May 2017

Hello CarolandIvan, Thanks so much for your rave review of The Tuscany! We're so happy to hear that you enjoyed our beautifully spacious room and had a wonderful reunion! Please do not hesitate to reach out to me personally at robertf@stgilesnewyork.com if I can be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$215 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in New York City
#50 Family Hotel in New York City
#64 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$215 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in New York City
#50 Family Hotel in New York City
#64 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (516)
Room & Suite (298)
Dining (6)
Pool & Beach (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Deb N
12 September 2017|
Answer
Response from StGilesMgmt | Property representative |
Hi Deb N, We serve complimentary coffee and tea in our lobby from 7am-10am daily. Regarding coffeemakers, we would kindly like to inform you that while we do not have them standard in our rooms, we're always happy to... More
1
Vote
Mel W
24 March 2017|
AnswerShow all 7 answers
Response from StGilesMgmt | Property representative |
Hi Mel W, There are no extra fees except for the NY taxes, which David M. has broken down to the T- very nice and thank you! We do require an incidental deposit of 100USD for the entirety of your stay, which is credited... More
1
Vote
Liane1977
23 March 2017|
AnswerShow all 4 answers
Response from StGilesMgmt | Property representative |
Hi Liane1977, Yes, all of our rooms do come with hairdryers and are placed in the bathroom right underneath the sink. If you have any further questions, please feel free to reach out to us via email through our... More
0
Votes
Room Tips
"There are a lot of last minute deals so, don't be tempted to order even if you see a message such as..."
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"We stayed in room 901 - bad window situation!"
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"I normally don't hear any noise from the street when I stay in the corner king rooms, but this time I..."
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"Have two soaps : One for the sink and one for the shower"
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