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Grand Hyatt New York

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Grand Hyatt New York
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7,987 Reviews from our TripAdvisor Community

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Showing 6,365: English reviews
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Reviewed yesterday NEW

The room was relatively clean, but I will say I did not feel like I was at a Grand Hyatt after leaving the lobby and going to my room. The room was a decent size. I really liked that you could adjust the thermostat from the bed! The location was great. You're right next to Grand Central station and so...

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Helpful?
Thank Laurel K
york
Reviewed yesterday NEW

We arrived to a large hotel and checked in, it wasn't a particularly warm welcome but it was ok. Our room was fine, 2 queen size beds with a walk in closet that was great, the lighting wasn't great in the bedroom so for putting on make up you had to use the bathroom. We were on the 31st floor...

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Helpful?
Thank angelacake
Downingtown, Pennsylvania
Reviewed 2 days ago NEW

Great location. Hotel is very clean and staff is friendly. Lacking in a few amenities like coffee in the room and had to call for a remote for the TV. Wallpaper coming loose in the bathroom. Overall stay experience was very good.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank frang309
New Delhi, India
Reviewed 2 days ago NEWvia mobile

This Hotel is very well Located, walking distance from Time Square, next to the Iconic Grand Central Station. Very good indian food at Lexington Street at abt 2-3 minutes distance apart from all other options. Staff at front office is not at all accommodating for any needs but smooth check in. Wifi is very good and has no limits of...

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Helpful?
Thank rajatm128
Brooklyn, United States
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 509marissad
Florida Keys, Florida
Reviewed 3 days ago NEW

Rooms were a mix of modem faucets with old deteriorated furniture. Walls were deteriorated as well clean but for the price the quality was not there. The food and specially breakfast was expensive for the quality. I was very disappointed when I got to my room. I made them change my room for another and it was the same crap

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 271niurkaf
Providence, Rhode Island
Reviewed 3 days ago NEW

Always a gem to stay at the Grand Hyatt. Especially if you come in by Metroliner. The hotel is connected to Grand Central Station and located close to all tourist activities. The Club rooms are spacious for Manhattan and the Grand Club provides outstanding breakfast buffets, hors d'ouvres, beverages and snacks throughout the day. Sign up for the Hyatt Gold...

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Helpful?
Thank ajmmd
Milford, ct
Reviewed 3 days ago NEW

The location of this hotel is great, you can walking to it from Grand Central. Everything was sort clean, a bit worn but all and all ok. The area is really hard to get to by car so pack light at $70 a day parking you can do better on bestparking.com and do a drop off of luggage and park,...

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Helpful?
Thank Catherine M
Austin, United States
Reviewed 3 days ago NEW

The location of this hotel is perfect given the proximity to Grand Central and all of the things to do in Manhattan; however, that is where the positives stop. The beds and pillows are extremely uncomfortable and I hope you do not have the misfortune of getting a room close to the elevators like we did because you will be...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank scottrF9179PQ
GuestExperienceGHNY, General Manager at Grand Hyatt New York, responded to this review

Dear scottrF9179PQ, We appreciate you sharing such valuable feedback with us. While we are pleased that you enjoyed Grand Hyatt New York’s advantageous location, we are disappointed to discover that your stay with us was less than ideal. We apologize for the uncharacteristic noise and uncomfortable bed that you experienced, and we ask that you please contact us directly so...

Reviewed 3 days ago NEW

This hotel is in a great location. However, I was quite disappointed by the lack of friendliness by the staff. We were rushed through the check-in process. We were never acknowledged when we walked in the hotel. The doormen were always by the curb with the cab drivers. The icing on the cake was on the day we checked out....

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Helpful?
1Thank Rosemarie S

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £176 - £398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#43 Green Hotel in New York City
#192 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt New York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Brilliant location situated next to Grand Central Station.”
 of 5 bubbles angelacake, 24 Feb 2017 | Read review
“Always upgrade to the club rooms”
 of 5 bubbles ajmmd, 22 Feb 2017 | Read review
“We had a standard king room on the 29th floor, very quiet”
 of 5 bubbles Luciesay, 21 Feb 2017 | Read review
“Stay on the club level”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Higher floors are definitely more quiet and offer better views.”
 of 5 bubbles 628JennyH628, 14 Feb 2017 | Read review
5 of 5