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Grand Hyatt New York

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Grand Hyatt New York
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8,123 Reviews from our TripAdvisor Community

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Showing 6,479: English reviews
Surrey
Reviewed 25 January 2013

My husband and I have stayed here several times before, choosing this hotel for the exceptionally convenient location despite sometimes unimpressive service. But when we booked in for 5 days in October 2012, coincided with Hurricane Sandy and could not leave for 10 days, the Grand Hyatt excelled itself. They let us keep our room, at a lower rate than...

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Thank Caroline T
Launceston, United Kingdom
Reviewed 25 January 2013

We stayed all over xmas and opted for a slightly larger room. Really great spot for exploring, we managed to walk everywhere from the Hotel. Love the fact Grand Central is connected, fantastic food hall/market in there. Check it out, so much choice! If we returned to New York we would love to stay here again, definately recomend to friends....

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Thank 58HelenB
Jacksonville, Florida
Reviewed 25 January 2013

It's actually a GREAT location. We held a week of internal training at this property, they have a nice mix of what I like to call "humane" meeting rooms with high ceilings and windows and your standard low ceiling could be in a basement or not rooms as well. The elevators though are a total pain in the you know...

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1Thank Holly C
Northampton, England, United Kingdom
Reviewed 25 January 2013

Being a Grand Hyatt I expected the same standards as other Grand Hyatt's around the world, however this was not the case. The Door staff don't offer to carry your bags or even open the door. Massive wait to check in and out, Plenty of staff around but only one actually working. Room was big but lacked facilities I expected....

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3Thank Clinton O
Sydney, Australia
Reviewed 25 January 2013

We stayed in the Hyatt over Christmas 2012 & New Year. The rooms were on the small size but everything was OK. It seemed like it must be huge hotel with lots of rooms. Most of the time at least one of the elevators was not working. At various times there was only one out of 5 available. This meant...

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1Thank Dave_one1
Boulder, Colorado
Reviewed 25 January 2013

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1Thank SebGo
London, United Kingdom
Reviewed 24 January 2013

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Thank galexis505
Austin
Reviewed 24 January 2013

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Thank 2chixgarden
Winter Park, Florida
Reviewed 24 January 2013

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Thank Stephen K
Chicago, Illinois
Reviewed 23 January 2013

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1Thank mzmandas

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt New York staff and other travellers.
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Questions? Get answers from Grand Hyatt New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to better room”
 of 5 bubbles 10MariB, 26 Mar 2017 | Read review
“stay away -”
  • coverless comforter with stains.....
 of 5 bubbles Bjrem, 23 Mar 2017 | Read review
“Stay somewhere else”
 of 5 bubbles BLCMMC, 19 Mar 2017 | Read review
“Go for a Deluxe King for the extra space.”
 of 5 bubbles AdeleT649, 18 Mar 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles 89mc, 14 Mar 2017 | Read review
5 of 5