We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Herald Square Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Herald Square Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,659 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,014: English reviews
Philadelphia, Pennsylvania
Reviewed 3 weeks ago

My boyfriend and I had stayed here for the weekend from December 9-11. The location was great, but that's about the only positive I can say. There was construction going on the entire weekend which was pretty annoying. The free breakfast consisted of a few pastries and our room was very small. But besides that, what I am most frustrated...

 Report
Helpful?
Thank lindseysmith10
Maribel V, Manager at Herald Square Hotel, responded to this review

Good Day Lindseysmith10, First of all thank you for taking the time to share with us your experience. we thank you for choosing the Herald Square Hotel. I would appreciate the opportunity to look into this particular situation. If you would be so kind as to reach out to me directly so that I might collect more details, I would...

Island of Malta, Malta
Reviewed 4 weeks ago

We spent a week at Herald's Square Hotel for our honeymoon mid-December. Location is very central and we found a nice bottle of wine waiting for us in our room. We have been informed on checking in, that on top of the city tax, we will be charged about $200 deposit, in case of damage. They told us it will...

 Report
Helpful?
3Thank anipor
Maribel V, Manager at Herald Square Hotel, responded to this review

Good Day Anitaportelli, Congratulations once again, thank you for choosing the Herald Square Hotel for your memorable honeymoon. My apologies for our appearance during your stay and hope you would consider joining us in the future to enjoy the change. As far as the incidental (deposit) they are released upon check out. Please feel free to reach me directly in...

Bergamo, Italy
Reviewed 3 January 2017

The room was big enough and the spaces were large, if you travel alone. The bathroom is old and the shower did not work properly, if you are looking for a fancy bath you'd better change hotel. The cleaning was poor, i found hairs all over the bathroom. The """breakfast""" was probably the worst part: they run out of cofee,...

 Report
Helpful?
Thank FraPog
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Fraprog, We are so sorry to hear that your stay here at the Herald Square Hotel was disappointing. We are constantly striving to improve our guests' experiences and reviews such as yours allow us to do this. All the issues you noted will be addressed and we hope that you will consider us on your next trip to New...

Toronto, Canada
Reviewed 3 January 2017

Central location a couple blocks away from the Empire State building... that must be the best thing from this hotel. About the room, it was clean, comfortable, the bathroom was in good shape, but overall is pretty basic. Don't expect any luxury. You can actually hear the noise from the corridor, other rooms, or whatever they were fixing in the...

 Report
Helpful?
1Thank Tito v
Maribel V, Manager at Herald Square Hotel, responded to this review

We are so sorry to hear that your stay here at the Herald Square Hotel was disappointing. We are constantly striving to improve our guests' experiences and reviews such as yours allow us to do this. All the issues you noted will be addressed and we hope that you will consider us on your next trip to New York City...

Reviewed 2 January 2017 via mobile

Central location in the Heart of Manhattan.. Handy for midtown attractions such as Empire State Bld etc Room size was good for New York Plenty of places close at hand for food and drinks Would certainly return

 Report
Helpful?
Thank Piperglover
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Piperglover. Thank you so much for taking the time to write a review. We are so glad that you enjoyed your stay here. Reviews such as these are vital to us we hope to see you again on your next trip to New York City once the renovation is complete. Best Regards Niasia Johnson

new haven, ct
Reviewed 28 December 2016

My husband evidently decided to spend a night in NYC at Christmastime (which we had stopped bothering with) simply because he found a great rate on the lodging with this hotel and because it was rated highly on Trip Advisor. I really can't add anything to the previous reviews - I concur. Pros: location, comfy bed, newer bathroom, free breakfast...

 Report
Helpful?
Thank sullific
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Sullific, Thank you so much for your fantastic review! Here at the Herald Square Hotel, we take pride in making our guests' stay as comfortable and relaxing as possible. Our ideal location makes it all the more important to provide our guests with a pleasant place to return to after a day of shopping or exploring the city. We...

New York
Reviewed 26 December 2016

My husband and I went to New York to celebrate our 25th wedding anniversary. I emailed the hotel at least 4 times before we arrived to ask if they could give us as nice a room as possible. They never replied to any of my emails. When we checked it the receptionist was almost disinterested and did not inform us...

 Report
Helpful?
Thank Mary O
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Mary, We are so sorry to hear that your stay here at the Herald Square Hotel was disappointing. We are constantly striving to improve our guests' experiences and reviews such as yours allow us to do this. All the issues you noted will be addressed and we hope that you will consider us on your next trip to New...

Texas
Reviewed 24 December 2016 via mobile

Herald Square is a nice area near all the downtown hustle to sit and rest your feet while he ladies shop at near by Macy's or any other of the dozens of places within a block. Tables and chairs, food vendors and people watching. Guys, if you gal wants to do some shopping, this is where you want to sit...

 Report
Helpful?
Thank sky9696
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear sky9696 ,Thank you so much for your fantastic review! Here at the Herald Square Hotel, we take pride in making our guests' stay as comfortable and relaxing as possible. Our ideal location makes it all the more important to provide our guests with a pleasant place to return to after a day of shopping or exploring the city. We...

Reviewed 20 December 2016 via mobile

This place was under renovation but still the staff made every effort not to interfere with the guests and make too much noise. Rooms very clean and everything white which was amazing. Rooms a bit small and wifi wasnt reaching our room on 7th floor but otherwise great hotel in nice area as well. Staff very friendly and helpful. Great...

 Report
Helpful?
Thank Belia11
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Belia11, Thank you so much for your fantastic review! Here at the Herald Square Hotel, we take pride in making our guests' stay as comfortable and relaxing as possible. Our ideal location makes it all the more important to provide our guests with a pleasant place to return to after a day of shopping or exploring the city. We...

Budapest, Hungary
Reviewed 19 December 2016

Perfect location, nice hotel, cozy rooms with excellent bed and huge bathroom. There was some reconstruction, but the staff was so nice and helpful in any case. Breakfast was simple sweet pastry with tea and coffee, but just enough to start the day. Good price- value. I recommend this hotel for couples.

 Report
Helpful?
Thank TimiPal
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear TimiPal, Thank you so much for your fantastic review! Here at the Herald Square Hotel, we take pride in making our guests' stay as comfortable and relaxing as possible. Our ideal location makes it all the more important to provide our guests with a pleasant place to return to after a day of shopping or exploring the city. We...

822 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (565)
Viewed
Room/Suite (159)
Viewed
Bathroom (79)
Viewed
Hotel & Grounds (86)
Viewed
View from Room (16)
Viewed
Family/Play Areas (5)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (213)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (212)
Viewed
Amenities (13)
Viewed
Eighth Standard Room (16)
Viewed
Fifth Standard Room (16)
Viewed
Fourth Standard Room (14)
Viewed
Second Standard Room (17)
Viewed
Seventh Standard Room (17)
Viewed
Sixth Standard Room (14)
Viewed
Standard Double Room (20)
Viewed
Standard Double Room (Red Beds) (16)
Viewed
Standard Room (21)
Viewed
The Hotel (27)
Viewed
Third Standard Room (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (22)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#165 of 464 in New York City
791 reviews
Midtown
La Quinta Inn & Suites Manhattan
La Quinta Inn & Suites Manhattan
#257 of 464 in New York City
2,392 reviews
Midtown
Hotel Stanford
Hotel Stanford
#307 of 464 in New York City
1,511 reviews
Show Prices
Show Prices
Show Prices
Midtown
Wolcott Hotel
Wolcott Hotel
#253 of 464 in New York City
2,214 reviews
Midtown
BEST WESTERN PREMIER Herald Square
BEST WESTERN PREMIER Herald Squa...
#105 of 464 in New York City
1,537 reviews
Midtown
nyma, the New York Manhattan Hotel
nyma, the New York Manhattan Hot...
#314 of 464 in New York City
2,596 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 

Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001-4402
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £189 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herald Square Hotel 3*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and HotelsforEveryone so you can book your Herald Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Herald Square
Herald Square Hotel New York
Hotel Style:
#237 Romantic Hotel in New York City
#240 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Herald Square Hotel staff and other travellers.
51 questions
Ask a question

See all questions (51)

Questions? Get answers from Herald Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have no idea as hotel never responded to any of my emails requesting as good a room as possible.”
 of 5 bubbles maryo392, 26 Dec 2016 | Read review
“Try to check which room they're giving you to ask for a room with a window and a nice view!”
 of 5 bubbles GabytaV, 15 Dec 2016 | Read review
“Always go for height on the floors to minimise 24/7 NYC traffic and construction noise”
 of 5 bubbles faircomments2014, 18 Nov 2016 | Read review
“Avoid Room 406”
 of 5 bubbles Rickapoodlie, 3 Nov 2016 | Read review
“Most room refurbished in last two years so all good”
 of 5 bubbles joannedrewery, 2 Nov 2016 | Read review
5 of 5