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Crowne Plaza Times Square Manhattan

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8,578 Reviews from our TripAdvisor Community

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Showing 6,575: English reviews
Reviewed yesterday NEWvia mobile

The hotel is nice, in a great location. The staff particularly at the restaurant are awesome. I think the price is slightly excessive. It would also be great if they negotiated a deal with the parking garage for their guest.

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Helpful?
1Thank Earl Samuel M
London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here at the beginning of December. The room was good comes with the usual amenities. The bed was really comfortable! Jared from the concierge helped us with booking tickets for various events and couldn't have been more helpful. Perfect location!

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Helpful?
1Thank Laurenbernard
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

Wonderful hotel. Clean, courteous staff and wonderful restaurant. Food in restaurant was some of the best food we had while in New York. Food was fresh, hot and delicious. Only thing is that it would have been nice for the hotel to offer room service for breakfast as well as dinner and to have a full menu for room service!

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Helpful?
1Thank A TripAdvisor Member
texas
Reviewed 2 days ago NEW

We first stayed at this great hotel on New Year's Eve in 1999 with our family of 12. Over the years we have returned many times, even for my now son in law to propose to my daughter in 2011. We became priority club members back in the day and have stayed in holiday inn affiliates around the world and...

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Helpful?
1Thank gomavs41
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team...

Reviewed 2 days ago NEW

Upon arrival to the front door, I knew we were in trouble. The outer front door area was filled with smokers, blocking the entrance to the hotel. I smoke and yet I found this to be annoying and not very appealing. Then when entering the second glass door of the entrance, it would not open. It was stuck, and it...

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Helpful?
1Thank Play F
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate the feedback, Play. We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving...

SAbury Park, New Jersey
Reviewed 2 days ago NEW

After a hectic drive to get into NYC, I was greeted by Sandra Esp at the Priority Club line. I tried to check in very early. Not only did she accommodate my request by finding me a room, she also found a second room for the other half of my party. She provided us with an amazing corner room! This...

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Helpful?
1Thank Mark_Asbury
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the outstanding review, Mark! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. Sandra is a valued member of our team so it's no surprise...

Glasgow, United Kingdom
Reviewed 2 days ago NEW

Stayed here for 4 nights and would highly recommend. The location was great, rooms modern and clean and great service. Had breakfast in the restaurant 3 mornings which was excellent and staff were very helpful and friendly. I would stay here again in the future.

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Helpful?
1Thank Mi77ll
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and friendly team. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day! Warm Regards, Cara L. Social Media Manager

Reviewed 2 days ago NEWvia mobile

This hotel is fabulous from start to finish... before we arrived I requested a specific type of room which was accommodated.... room was spotless with views over time square. Reception staff were again totally fabulous. The pomegranate cocktail is an absolute must. If you want a good hotel in the best location for all attraction then this is the place.

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1Thank Haldred
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the outstanding review, Haldred! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

Glasgow, United Kingdom
Reviewed 3 days ago NEW

Average hotel, rooms average, service average cleanliness average nothing outstanding about this hotel I would stay again if only for the view from our hotel room on the 30th floor amazing!! The location right in the middle of Times Square is excellent other than that not much more to say.

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2Thank Pamela M
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate the feedback, Pamela. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was anything less than perfect. We look forward to hosting you again soon for a more positive experience. Have a great day. Warm Regards, Cara L. Social Media Manager

Washington DC, District of Columbia
Reviewed 3 days ago NEW

Great location, really near the center of everything. I was on business this time and even working down at city hall, the subway was right on the corner and only took about 15 minutes. The lobby lounge was great and the staff and bartenders kept the evenings fun. Food was great although the ceasar salad really should come pre-chopped. Every...

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Helpful?
1Thank David A
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the wonderful review, David! It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day! Warm Regards, Cara...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: £131 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#139 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms have curved windows for a great view!”
 of 5 bubbles Mark_Asbury, 8 Dec 2016 | Read review
“30th floor you are high up but there are still buildings higher than you could still hear the noise of the city but that's what we wanted.”
 of 5 bubbles pamelamD4861KU, 7 Dec 2016 | Read review
“I was on the 44th floor and it was super quiet- and my room looked down on Times Square.”
  • View from 44th floor
 of 5 bubbles BayNavig8r, 7 Dec 2016 | Read review
“We paid extra for city view but were rarely in our room so it was not worth the up-grade! But, we know now!”
 of 5 bubbles mbradley71, 7 Dec 2016 | Read review
“18th floor, corner times square room”
 of 5 bubbles 129elainep, 4 Dec 2016 | Read review
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