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Doubletree Hotel Metropolitan - New York City

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4,268 Reviews from our TripAdvisor Community

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New York, NY
Reviewed today NEWvia mobile

I stayed in the hotel for one night as I am continuing my travels and wanted a comfortable place to stay in a convenient location. I used the app "Hotels Tonight" to book the room it was $109 with tax - I figured it must be too good to be true... Well, it was.... they put me in Room 623...

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Helpful?
Thank TravelingMSW
Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

We selected this hotel because of our experience with the brand and its location. This location puts guests within walking distance of Broadway shows, Radio City Music Hall, restaurants and shopping. The subway is as close as the nearest corner and is only one stop from Grand Central Station. This was our third visit to this hotel and we have...

Review collected in partnership with DoubleTree by Hilton
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7Thank alphonsomance
About Hotel's Favourite Review
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for sharing with us, Guest! We are delighted to hear that you had a great experience with us at DoubleTree. We definitely agree on our location; we love it, too! We are so lucky to be conveniently located near many significant landmarks. It sounds like you were able to do some sightseeing around the city, which is excellent!...

London, United Kingdom
Reviewed today NEW

Having read some mixed reviews of this place - I had some trepidation about going, however I found that this hotel did the job I wanted perfectly Look, it's not a 5 star property with out of this world amenities and decor etc but its a fantastic base to explore the city. If you're in New York I'd presume you...

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Thank BScaz
Houston
Reviewed yesterday NEW

I was traveling alone and felt very safe at this hotel. The doorman was always out front to greet me and open the door, even when it was super cold. The bar always had 2 people serving so never a wait and it was open until 1am. Lots of people just hang out in the bar area at night, which...

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Thank Karen R
Toronto, Canada
Reviewed yesterday NEW

We stayed here for 2 nights after a cruise...we stayed right in Times Square before the cruise...this hotel was located in a great location close to 5th Ave shops, Central Park and Times Square. The rooms are very small and need some updating, but overall it was a decent stay for the price we paid for NY standards. We didn't...

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Thank Jacqueline_701
Atlanta, Georgia
Reviewed yesterday NEW

Although the staff was quick to try to resolve problems, there were a lot of problems during a recent stay. There is a fire house down the block so choose a room on the south side. The property is old and although the rooms were "renovated", new tile in the tub doesn't make up for plumbing that worked better in...

Review collected in partnership with DoubleTree by Hilton
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Thank Thomas B
A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
2 helpful votes
Reviewed yesterday NEWvia mobile

Perfect location for the cost. Everything is walking distance. Hotel had a weird smell when they were cleaning. The children enjoyed themselves since it was there first time. Everyone likes it and only didn't like the smell when cleaning it was super strong. But I would recommend the hotel at least you know it's clean!

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Thank A TripAdvisor Member
Philadelphia burbs
Reviewed 2 days ago NEW

It takes a lot for me to give a five star review but, well, a family trip to NYC for President's Day just went that well. And the hotel, while not a five star facility, fulfilled its requirements and then some for our trip. Stayed two nights with family - two adults two kids - in a suite room. Yeah,...

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Thank bostonpike
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the perfect rating! Providing high-quality experiences for all of our guests is something we always strive for. It is great to hear about the wonderful experience we were able to share with you! We would look forward to hosting you again in the future! Thanks again, and have a wonderful day!

Fayetteville, Arkansas
Reviewed 2 days ago NEWvia mobile

Great location. Accessible to multiple subway lines. Rooms are small and older but it's priced accordingly. Service is fine. Room and shared spaces were clean. Only odd thing is the bellmen charge to store your luggage. $1 to store and $1 when you pick up. It's a minor thing and reasonable since I typically tip them more than that anyway...

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Thank idyllminds01
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a...

Bryan, United States
Reviewed 3 days ago NEW

Perfect location. Very friendly and efficient driving service, breakfast staff, and cleaning staff. Great price for what you get (including a delicious free breakfast). Will stay here next time I'm in NYC.

Review collected in partnership with DoubleTree by Hilton
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Thank 606melaniej
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the fantastic review, Melanie! We're thrilled you had such a wonderful experience with us! It's lovely our team made you feel so welcome and took such great care of you! We aim to please! We're happy you enjoyed our prime location and convenient driving service. That's what we like to see! We look forward to hosting you...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £109 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#198 Luxury Hotel in New York City
#227 Family Hotel in New York City
#236 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Metropolitan - New York City staff and other travellers.
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Questions? Get answers from Doubletree Hotel Metropolitan - New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some are a little bigger than others, look at hotel room map.”
 of 5 bubbles Brookland2006, 11 Feb 2017 | Read review
“Ask for a room opposite the lift they are bigger because of the shape of the hotel”
 of 5 bubbles jillm767, 7 Feb 2017 | Read review
“Stay away from the side that has the NY fire department!”
 of 5 bubbles lizzzys, 4 Feb 2017 | Read review
“ask for a king room or double bed size”
 of 5 bubbles , 22 Jan 2017 | Read review
“high floors, less noise”
 of 5 bubbles PhilBarker, 21 Jan 2017 | Read review
5 of 5