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NH New York Jolly Madison Towers

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2,522 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
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Reviewed 2 days ago NEWvia mobile

We booked a king size bed room off Groupon for $98 total with tax (Sunday night). If you only need a room to sleep and want a great price this is your place. If you are looking for luxurious accommodations this is not your place. For less than $100 and 4 blocks from Grand Central it does the trick. Otherwise...

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Helpful?
Thank Nicole T
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments; the hotel will undergo a total renovation. Best regards.

Reviewed 6 days ago NEW

This is good choice for any traveller who just want to sleep after long day in New York. Hotel is located near grand central station. We stayed here for 5 nights and its suited very well in our purposes. Breakfast was also ok and recommendable. Hotel was very clean and stuff was very helpful.

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Helpful?
Thank Tommi T
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, comments from our guest are always appreciated. Best regards,

Buenos Aires, Argentina
Reviewed 1 week ago NEW

Perfect location! They let us check in 9 am no charge and because we had a very long stay they upgraded us. Spacious room with a perfect king size bed and minibar. Great staff and quick elevators. We could not ask for more!

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Helpful?
Thank Nappy312741
Goes, The Netherlands
Reviewed 1 week ago

We stayed for 6 days at this hotel in December 2016, just before Xmas.Location is great, we could easily reach by foot the main attractions in Manhattan. About 15-20 min walk to Times Square. We love walking, so it was a pleasure every day. But that would be all about this hotel. Rooms are outdated and small, bathroom the same....

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Helpful?
Thank mireluske
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay; we apologize for not having met your satisfaction. Best regards,

Reviewed 1 week ago via mobile

Bed bugs,no fridge and generally old hotel with barely any facilities. Please check your bank accounts after as I just found that the charged me £82 for no apparent reason! The only advantage of this Hotel is its location. Easy access to all main places.

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Helpful?
Thank Marian G
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, We thank you for your comments, please send us a detailed e-mail of your stay with us in order to give you a proper reply. Thank you. Regards,

Reviewed 1 week ago via mobile

Myself and my friend were visiting for my birthday. Hotel is in a great location!! Grand central station is literally just around the corner. Staff have been so so helpful and friendly. I am thrilled to have stayed here!!

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Helpful?
Thank Brónagh N
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers, we are very happy that you have enjoyed your stay with us. Best regards,

Reviewed 1 week ago via mobile

Stayed for a week, was a decent hotel in a great location near the beautiful Bryant Park! Looks 4* as you enter with a great looking lobby, rooms were a bit 90s but you can come and go as you please and never once get bothered by staff. If you decide on staying here the moonstruck diner along the road...

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Helpful?
Thank Gavin S
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments. We are happy to have met your expectations and look forward having you as a return guest at the NH New York Jolly Madison Towers. Best regards.

United Kingdom
Reviewed 1 week ago

I have just stayed here for a week, the staff are welcoming and friendly. Like I said in the title, its in a good location a few blocks from all the shops and Timesquare. The room I stayed in was a little dated and good of done with a lick of paint but don't let that put you off too...

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Helpful?
Thank 522heleny
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH Jolly Madison Towers and for the feedback of your stay, much appreciated. Best regards.

London, United Kingdom
Reviewed 2 weeks ago

Lets get this message out there: Despite the naysayers of Trip Advisor complaining that this hotel is run down and ruinous, i can safely say that this is indeed not the case! While it is true that in some areas the hotel does suffer from a little bit of tardiness and it could honestly be implied that the rooms could...

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Helpful?
Thank Chris L
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for the wonderful comments which are much appreciated and valued; I have shared your comments with my staff and they were all exuberant. Thanks again and we hope in seeing you soon as a return guest. Kind regards,

Reviewed 2 weeks ago via mobile

We stayed for 3 nights and have absolutely no complaints to make. The room was a decent size and we had a great view of the Empire State Building.. although no food is served at the hotel this made no difference to us at all as we were up early and ate on the hoof.. fabulous location and incredibly helpful...

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Helpful?
Thank Nicola W
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for the much appreciated comments; feedback from our guest is always valued. Best regards,

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 East 38th Street, Midtown, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: £95 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
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Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an Empire State Building view!”
 of 5 bubbles chrislP983AZ, 6 Feb 2017 | Read review
“Upgrade to premium room and ask for view of empire state building”
 of 5 bubbles xxljpxx, 13 Jan 2017 | Read review
“We didnt have a view but we didnt mind as we didnt plan on spending much time in room. We had a lovely room that had been refurbished....”
 of 5 bubbles 455KarenH25, 4 Jan 2017 | Read review
“Go elsewhere It is a good location but that is all it has going for it. It was so good moving onto the Elara In Las Vegas”
 of 5 bubbles hamsters21, 24 Dec 2016 | Read review
“They need new Windows.”
 of 5 bubbles moragh917, 23 Dec 2016 | Read review
5 of 5