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The reviews of this property are very consistent and very accurate. Great location, friendly staff. However, it’s a worn hotel. Lots of clean up and up grades are needed. The elevators are old and slow. Old rooms that need some love. The bar closes at...More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 2 days ago
Thank you for taking the time to share your thoughts about our hotel. We appreciate the kind remarks about our welcoming staff and convenient location just moments away from Manhattan's premier attractions. However, we are disappointed the overall appearance of our hotel let...More
I stayed at this hotel for 4 nights during a business visit to New York. I am a Marriott Rewards member.
Frankly the only positive I could find in this hotel is the great location...right next street to park avenue, very easy walk to Times...More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 3 days ago
We are truly sorry for failing to deliver the exceptional experience you deserved. Our top priority is excellent service, and we regret our team was not more responsive to your needs. We are always open to ideas regarding how we can improve our...More
The only positive thing what I could say is a good location, nice bed and friendly cleaningwomen and waiters in the members club.
Check-in did not went very well. In their system was no bookings even I had got confirmation about booking.
All the hotel...More
Thank Elena O
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 5 days ago
Dear Elena O,
Thanks for taking the time to share your experience with us. We are happy to hear that you enjoyed our location and that you found the bed to be comfortable but we are sorry you were disappointed with some aspects of your...More
Stayed here in February, 2018 & checked in by Allan.
I asked Allan for a quiet room away from the noise and elevator. Got 2704. The bed room itself is fine but due to the two north facing windows I could hear constant traffic noise....More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 6 days ago
Thanks for taking the time to share your experience with us. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also with maintaining the overall look and feel of...More
My family and I stayed at the NY Marriott East Side for three nights, and it was great. It's centrally located for access to shopping, restaurants, and the theatre district, and our accommodations were excellent. The room had everything that we needed to be comfortable,...More
Response from TeamMarriott, Front Office Manager at New York Marriott East SideResponded 1 week ago
It was a pleasure reading your review of the New York Marriott East Side. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, and we are glad to know you enjoyed your time being here....More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.