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Novotel New York Times Square

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Traveller (2309)
Room & Suite (774)
Dining (151)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
531Restaurantswithin 0.3 miles
162Attractionswithin 0.3 miles
7,081Reviews
2,606Photos
337Q+A
100Room tips
Traveller rating
  • 3,428
  • 2,680
  • 658
  • 197
  • 118
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Popular mentions
Stayed here this week for our 25th wedding anniversary, told the hotel a few months in advance. The room was very spacious and very clean and cleaned every day. When we got to our room there was a greeting card and biscuits congratulating us , then a knock at the door and room
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 3 days ago
Thank you for sharing this glowing review, Paula! We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
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The hotel is fine, but on of the elevators going from the lobby to the ground floor, was broken for 3 days, and it took a long time to fet to and from the main lobby Also I would like to praise Juan the doorman for his great work.
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Review collected in partnership with Accorhotels.com
Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 3 days ago
Thank you for sharing your feedback. We appreciate your input. It's great that you loved your interactions with our doorman Juan. However, we'll be addressing your concerns about the elevator system with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience.
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My mom and I came to stay at Novotel Times Square for what was our first trip to the east coast. Upon check in, the front desk supervisor Sadk gave us a hard time about having proper identification for our discounted rate stay, with words such as “you should have been notified
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Review collected in partnership with Accorhotels.com
Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 3 days ago
We appreciate you taking the time to share your feedback. We're disappointed to hear that your experience was less than ideal, and that the fire alarm negatively affected your stay. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
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This last trip was my tenth time to New York so have tried a few of the mid-town hotels already, I must say this was my favourite out of all the ones I have stayed in. My brother contacted the hotel before we went as it was my birthday whilst we were there, Sam replied and said
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 5 days ago
Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our stunning views and comfortable rooms as well as our top-notch service. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
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This was our first trip to NYC and we chose the Novotel based on TripAdvisor reviews. It certainly did not disappoint! The hotel was very clean, modern and had a cool vibe. It looks like it was recently renovated. The rooms were well appointed with comfortable beds/pillows
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 5 days ago
Thanks for the excellent review! It's great you appreciated your time with us so much! We take great pride in offering a stunning atmosphere for our guests and your praise for our decor lets us know we're doing our job. That's what we like to see! We look forward to hosting you again soon for another amazing experience! Have a splendid day!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Day view from room 2604.
View of an evening from the room (2604) - twin room. We were a short distance away from the lifts but heard no noise from them.
Cheesecake that was left in the room for my birthday - was delicious!
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123456155
U ll have a very diversified breakfast. Hot, cold, french viennoiserie (coissants), yogurt, fruits and so on. You ll be well stocked up for a busy day in the big Apple.
1 vote
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Hi does this hotel have any rooms away from the elevator. As don't want a noisy elevator near room?
Plenty of rooms
0 votes
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Yes they do.
1 vote
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Call Novotel to be sure. Novotel is owned by Accor Hotels. So I think everything is under control. Regards
0 votes
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12345668
"Given the hotel's location, the lower floors may be noisy. But that is just speculation on my part. We were on the 24th floor."
"Ask for a view of Times Square"
"Higher Floors are the best if you don't want noises."
"two full bed is enough for two kids and two adults"
"Pick a room up high facing Time Square. I promise you wont be disappointed. "
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12345620
PRICE RANGE
US$217 - US$465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel new york times square hotel new york cityaccor new york citynovotel new york citynovotel times squarenew york city novotelnovotel hotel new york
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theatre DistrictTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
480
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