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Sanctuary Hotel New York Times Square

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Certificate of Excellence

About

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Certificate of Excellence
Winner of multiple hospitality awards including International Hotel of the Year at the European Hospitality Awards, the Sanctuary Hotel is a leading Manhattan Lifestyle design hotel that delivers a unique approach to service that is beyond expectations with Sanctuary Hotel very own S.T.A.R. Program (Service Tailored to Any Request). Our S.T.A.R.™ Experienced Concierge Managers are available to assist you with transportation services, restaurant reservations, theater tickets, and anything else that your heart may desire. Sanctuary Hotel New York is conveniently located in Midtown Manhattan Theater District near Times Square and Rockefeller Center. A walking distance to Radio City Music Hall, Fifth Avenue Shopping, Bryant Park, Broadway, Hell's Kitchen, Columbus Circle, Central Park and major subway lines. The hotel boasts 113 luxurious rooms decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamor, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Sanctuary Hotel offers: • Free Breakfast Buffet • Free Wi-Fi internet access • Free Gym Passes to Equinox Fitness Center nearby • Free local and toll-free calls • Concierge and business services TENDER SPORTS BAR: The chic & Intimate Tender Lounge is ideal for enjoying hand-crafted cocktails in a glamorous and eclectic ambiance created by acclaimed designer Josh Held. A polished brass bar anchors the lounge with walnut beaded chandeliers and wood panels, while vintage Parisian table lamps sit atop the silver veined stone top. TENDER STEAK & Sushi Bar and PRIVATE DINING ROOM The chic & Intimate Tender Lounge is ideal for enjoying hand-crafted cocktails in a glamorous and eclectic ambiance created by acclaimed designer Josh Held. Long banquettes with bright turquoise tufted leather line both sides of the lounge and sit against hand-applied murals over original brick walls. HAVEN ROOFTOP LOUNGE AND RESTAURANT – OPEN ALL YEAR ROUND Haven is nothing short of a hot hideaway above the city. The venues feature a French inspired menu created by Chef Madison Belem and an innovative cocktail menu created by mixologist Isaac Grillo. The year-round rooftop transforms its design with each season with the view of Midtown Manhattan Skyline.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
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Centrally Located
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Location

Full view
100Great for walkers
Grade: 100 out of 100
534Restaurantswithin 0.3 miles
250Attractionswithin 0.3 miles
Contact
132 West 47th Street Between 6th Avenue of the Americas and 7th Avenue, New York City, NY 10036-1502
Getting there
La Guardia Airport6 mi
Teterboro Airport8 mi
47–50 Sts – Rockefeller Center3 min
49th St3 min
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4,444Reviews
1,324Photos
94Q+A
100Room tips
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Popular mentions
Can a hotel be sexy? If so, this one definitely is. As soon as you walk through the gorgeous wooden double doors you are greeted by attentive staff and a warm, sultry atmosphere. Detail is everything here. The hotel lounge is so inviting with a glowing fireplace and plush
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Hotel's Favourite
From the very beginning to the check out time, the staff was beyond friendly and helpful. We sent a lot of e-mails and made some changes on the reservation prior to check in, and the front desk people was always avaiable and fast answering. There was some packages sent to the
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Response from JeremyPoon, VP of Operations at Sanctuary Hotel New York Times Square
Responded 9 Oct 2018
Thank you for the amazing feedback! We are delighted to know that you and your mother enjoyed her birthday celebration here with us. Andrew and the rest of the team will be happy to read about your comments and we hope to see you back with us soon.
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Great location for being able to walk around or take the Subway to see different parts of NYC. Check in was smooth and the staff was very friendly. We arrived before our room was ready, and they let us keep our bags there until check in time. Our room was small, but we were
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Have stayed many times at Sanctuary over the years and always found it to be a pleasurable experience. The rooms are super small, but they have character and lots of added touches. Booked a romance package which included a rose petal turn down and late check out. Turn down
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Response from JeremyPoon, VIce President of Operations at Sanctuary Hotel New York Times Square
Responded 1 week ago
Thank you for taking the time to provide us with feedback regarding your recent visit. I'm sorry that this time around, you didn't receive the experience that we strive to achieve. I can assure you that I respond to all guest emails and would love if you could email me directly. I can be reached at Jeremy@impulsivegroup.com. Guest feedback whether bad or good, is very important to us. Rest assured that we will address your concerns, in areas such as the breakfast and everything that is needed to provide the best service possible. Best Regards, Jeremy Poon VP of Operations
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This hotel is close to all the action in Times Square. It’s very funky and the staff are very friendly. The room was a bit small but we did not cate as we were out all day and only came back to sleep.
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Does anyone know if you can arrange a late check out on your last day? TIA
I believe so. I think I did.
1 vote
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It was my husbands big birthday while we were there and we had a birthday cake and a signed card from the staff in our room. If u email the concierge he will organise this for you I’m sure
2 votes
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What is the approx cost of a taxi from jfk to the hotel?
It’s a fixed cost of 65 dollars. On the return to JFK to concierge at the hotel kindly arranged it for us.
1 vote
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Pet policy 2 kittens
Sorry I don’t know
0 votes
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12345619
"Highly recommend the suite on the 9th floor!"
"We were at the south end of the hall. It was nice and quiet. Not a lot of noise, even though we were very close to Time Square."
"If you require more room - up grade."
"Only one Suite available, the Sweet Suite, in a good location of the hotel. Need to reserve early."
"I had a double double which suited our needs but I would have preferred a room with a window facing the street"
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PRICE RANGE
US$189 - US$508 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theatre DistrictTheater DistrictMidtown WestMidtown
NUMBER OF ROOMS
113
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