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Soho Grand Hotel

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Soho Grand Hotel
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2,854 Reviews from our TripAdvisor Community

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Showing 2,563: English reviews
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Istanbul, Turkey
Reviewed yesterday NEW

We stayed in Soho Grand Hotel for three nights. I fell in love with this hotel. First, the staff is excellent, ready to help and make you comfortable and with big smiles which is rare in NYC. Then, it is very conveniently situated in the heart of Soho and walking distance to everything there. Museums, shops, restaurants etc.. Its own...

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Helpful?
Thank Ilona K
Savigny-le-Temple, France
Reviewed yesterday NEWvia mobile

Love the retro charm of the lobby and the decoration for a journey in the nyc of the 30's. Well located near a Subway station (canal street) and 5 minute walk away from the trendy shops and restaurants of Soho. Apart from that the hotel is a bit overpriced and something details are not acceptable for this level: tiny fitness...

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Helpful?
Thank Julien F
La Paz, Bolivia
Reviewed 4 days ago NEW

We stayed at the Soho Grand for five fantastic, comfortable nights. The staff could not have been kinder or more helpful, and bent over backwards to make our stay pleasant. They brought a live fish to our room for my daughter, and answered her questions when she worried about its happiness. They brought us fish food for her to feed...

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Helpful?
Thank Jennifer S
Management response:

Jennifer S. Thank you for your kind and thoughtful recommendation, we are delighted to hear your family had such a wonderful stay. We appreciate you recognizing our team members for their service, and are thrilled you enjoyed all of our many amenities. We hope to welcome you back soon! Best regards, Megan Lynch

Ellsworth, Maine
Reviewed 1 week ago NEW

I am a Grand Guest of 18 years, Love this hotel, its location, casual chic ambience, relatively reasonable price (for NYC), lively lounge, comfortable view rooms and great cuisine. However, it's the Doormen who make this place special, in particular Martin and Jose, who have been on the job for at least as long as we've been staying there. They...

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1Thank Kathleen R
Management response:

Kathleen R.   Thank you for sharing your experience with us on Trip Advisor. It is wonderful to hear such lovely sentiments about our front door team. They will be pleased to know they have been such a stand out amongst your years here with us. We so greatly appreciate your loyalty and look forward to welcoming you back soon. ...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

I recently returned to the Soho Grand and was pleased to see that the hotel has maintained its high standards. We received thoughtful and attentive service at check-in and while storing luggage. The location is terrific with easy access to two major subway lines and the Holland Tunnel. Rooms are small but par for the course in NYC.

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Helpful?
Thank oliveremily
Management response:

Oliveremily, Thank you for taking the time to write a review here on Trip Advisor. We are delighted to hear that you have enjoyed your time with us at the Soho Grand and are appreciative of your loyalty. We hope to welcome you back again soon. Best regards, Megan Lynch

Reviewed 1 week ago via mobile

Stephanie the server was unbelievable! She was the sweetest and fun to talk to. We had absolutely no problems with her. She rocks her hairdo and the person she is, is absolutely beautiful. Beautiful inside and out. Thank you for the wonderful service and for spicing up our visit.

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Helpful?
Thank Camryn F
Management response:

Camryn F, Thank you for your kind review. Stephanie is an asset to our team and will be pleased to hear that she was such a stand out during your stay. We look forward to having you back with us. Best, Megan Lynch

Reviewed 1 week ago via mobile

What a great server! She was happy, positive, and spread that positivity toward me. She encouraged the appetizers assuring me it was going to be great (which it was). And although our burger I split with my friend took longer than usual... this amazing waiter gave it to us for free! Score! She was great and I absolutely love how...

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Helpful?
Thank Lex N
Management response:

Lex N, Thank you so much for taking the time to share your review. We’re elated to hear you enjoyed your time at the hotel! We also appreciate all of the lovely feedback for our team member, Stephanie. We are thrilled that she left such a wonderful impression on you. We hope to welcome you back soon. Best, Megan Lynch

New York
Reviewed 1 week ago via mobile

I'm dedicating this post to busy exhausted NYC parents who are staring at their phones thinking "Must! Escape!" Since I'm sure you have soooo much free time to make this happen, let me help you. Book one night here. This place is old school downtown luxury - blissfully free of trendy d-bags or snooty Mr and Mrs Howells. Victoria at...

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Thank glipson
Management response:

Glipson (& Victor) Thank you so much for taking the time to share your review and for recommending the Soho Grand here on Trip Advisor. We are pleased to hear that you had such a wonderful stay with us. Our team strives to go above and beyond for all of our guests and we are elated to hear that that...

Reviewed 1 week ago

A classic and everyone is so nice and helpful. It is in a great location. I have stayed at Soho Grand for years and can't bear to try any other hotel!!!! The common areas are comfortable and the staff in the restaurant and lobby are amazing as well as the doormen and bellhops. Champagne awaits when you check in!

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Helpful?
Thank Shannon R
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Shannon R, Thank you for taking time to share your review. It is always our pleasure to have you back. Your loyalty means the world to us. We look forward to your next stay. Best, Kelley

Reviewed 2 weeks ago

Classic hotel perfectly located to some of the best in the NYC! We are locals and had to stay here due to a home remodel that put us out unexpectedly! We sure enjoyed the hotel's super fun atmosphere and with all the great shopping and restaurants in the vicinity how could one go wrong! But the hotel by itself is...

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Helpful?
Thank ali a
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear ali a, Thank you for your review. We are surrounded by the best shopping, restaurants and galleries that New York has to offer. Our location is unmatched. We believe the magic is in the details and service. Thank you for recognizing our commitment to both. We hope to welcome you back soon. Best, Kelley

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: £206 - £418 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#95 Romantic Hotel in New York City
#124 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Soho Grand Hotel staff and other travellers.
13 questions
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new york
24 days ago
19 days ago
New York City, New York
over a year ago
4 months ago

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Questions? Get answers from Soho Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our north-facing room with its spectacular view of the Empire State Building!”
 of 5 bubbles jennifersE6682IM, 23 Feb 2017 | Read review
“View towards the Empire State Building”
 of 5 bubbles kathleenr409, 20 Feb 2017 | Read review
“Grand corner room”
 of 5 bubbles 343shannonr, 14 Feb 2017 | Read review
“my view faced east and was nothing special”
 of 5 bubbles smpberg, 9 Feb 2017 | Read review
“high floors - north facing...great views of empire state building”
 of 5 bubbles kristines226, 6 Feb 2017 | Read review
5 of 5