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I checked into The Surrey yesterday with my wife and two children (10 and 13). We had an early flight from Dallas and did not expect to have our suite ready at noon. Much to our collective surprise, we were upgraded to a corner suite...More
We arrived early in the day, having had to take an early morning flight. I had emailed the hotel the day before that we'd be arriving early and said we'd like to drop off our bags so we could head out for our one-day trip...More
2 Thank Vivianite
Response from PedroDias-GM, General Manager at The SurreyResponded 3 weeks ago
Thank you for your kind comments. We are very happy to hear that you enjoyed our guest room and overall hotel amenities. I look forward to sharing your comments with the rest of our team. We take pride in exceeding our guests expectations...More
I arrived for a short stay, and I had high expectations considering it is a 5 star property and the reviews were excellent. i am a very particular person, and I am pleased to say that The Surrey did not disappoint for my first stay....More
The Surrey is located in a wonderful spot on the Upper East side, quiet but with wonderful access to museums and shops. I was surprised, however, that a hotel of this caliber lacked so many expected qualities. When I arrived, the doorman was inside and...More
I had a wonderful experience at the Surrey. The whole process from speaking with a lovely reservations agent, being greeted by the very friendly doorman and front desk staff, all the way to the housekeepers being spot on and also very friendly. The Surrey as...More
Response from PedroDias-GM, General Manager at The SurreyResponded 3 days ago
Thank you for taking the time to share your feedback from your recent visit. We are very happy to hear you were impressed with our staff and overall amenities. Exceeding our guests expectations is what we enjoy and I look forward to sharing...More
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the
neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.