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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,170 Reviews from our TripAdvisor Community

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Showing 1,912: English reviews
Westport, Connecticut
Reviewed 12 May 2012

Once you get past the pleasant two story attractive lobby, it's hard to find anything positive to say other than Gramercy Park area is a great location for restaurants and offers a quiet neighborhood without compromising things to do, places to walk or access to public transportation. We were informed that Marriott Corporation took over management two months ago, and...

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Thank whoopsy2
New York City, New York
Reviewed 9 May 2012

The Carlton Hotel in NYC gives you the feel of and old 1920's look in the lobby and bar area. The rooms are typical NYC, meaning they are a bit tight but have all the essentials and are elegant. The elevators are tight and the hallway could use a little work. Staff were friendly and room was quiet. It is...

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1Thank KathNYC
Atlanta
Reviewed 8 May 2012

The motto of this hotel is, "Just Ask Carlton" . . .well, I soon found out that Carlton could care less. Between a delivery mix-up, the incessant dog barking beside my hotel room at 6:00am and the "no can do" attitued of the front desk . . . oh yea, the arguement between the doorman and my driver too ....

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1Thank eycmissouri
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear eycmossouri - Thank you for providing us with this feedback. I am puzzled by so many of your comments and simply cannot begin to defend this in anyway. I would be very grateful of an opportunity to discuss this review so I can address the areas of concern. I can be reached at scullen@carlotnhotelny.com so that we can schedule...

Paris, France
Reviewed 8 May 2012

Having stayed in Las Vegas for 4 nights just prior to this, it was incredible to see that the cost of my 4 nights in Vegas was the same as my one night in this hotel in NYC. And the vegas hotel was better... While I had a slightly larger room in the hotel this time, it is still a...

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1Thank HiddenCaviar
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your review. The Carlton is competitively priced within the New York market. Pricing is a lot higher in New York when compared to any other State in the US. We have an Engineering dept available 24 hours a day If we had known about the issue with your toliet we could of addressed it right away. Sincerely,...

massachusetts
Reviewed 7 May 2012

Clean, great location, comfy bed. Room was small but big enough. Bathroom was too small. No place to even put a toothbrush in there! Would stay here again and upgrade to a larger room. I am a gold Marriott member and was not offered an upgrade either

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Thank mariasull
Chicago, Illinois
Reviewed 5 May 2012

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1Thank Leenperez
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Philadelphia, PA
Reviewed 5 May 2012 via mobile

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Thank parguy99
North London
Reviewed 5 May 2012

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Thank TraceyMania
Reviewed 27 April 2012

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2Thank Texastravveler
London, United Kingdom
Reviewed 23 April 2012

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Thank Elle_travelstheworld

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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GreenLeadersBronze level
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Colyn1337, 10 Feb 2017 | Read review
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“Higher floors would likely be quieter”
 of 5 bubbles GregRCo, 2 Feb 2017 | Read review
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 of 5 bubbles mchuddley, 27 Jan 2017 | Read review
“Ask where they are doing the renovations currently, and get a room as far from that as you can.”
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