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The Franklin

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The Franklin
The Franklin
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667 Reviews from our TripAdvisor Community

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Showing 572: English reviews
st. paul
Reviewed yesterday NEW

First of all people - some advice. Don't visit New York City if you don't like old things. This is an old building. It has a super freaky elevator with a cage-like ambiance. If you have an aversion to old buildings, go to Vegas. If you don't hate old things and you want to visit New York City and stay...

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Thank Merry O
Boston, Massachusetts
Reviewed yesterday NEWvia mobile

What a cute little boutique hotel off he beaten path but convenient to the heart of the city. Very easy to park and get to the hotel. Rooms are on the small side, but adequate and clean. Staff is extremely welcoming and kind. Pet friendly - no fee. Enjoyed our stay!

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Thank Cara C
Rural Virginian
Reviewed yesterday NEWvia mobile

Great boutique hotel. We checked in quite late and were greeted with a very warm welcome from the night clerk. My husband had no idea how to figure out which room we were in--the numbers are little mosaics next to the doors. They are red and green. Guess who has the most common form of color blindness (red/green)? After having...

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Thank schlegal1
Clearwater, Florida
Reviewed 4 days ago NEW

What an impressive helpful staff. More than all of our requests were met with levity and gratitude. Taina..computer Goddess. Masud, could not seem to help us enough. Let us not forget Jason.... to cute, and helpful.

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Thank NewDawn1111
A TripAdvisor Member
Level Contributor
10 reviews
9 hotel reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at The Franklin for 3 nights over Christmas 2016. We booked this hotel knowing it was a little dated with small rooms based of reading past reviews. The bathroom door in our room did not open completely due to limited space and we struggled to fit our two large suitcases. The wifi was reliable in our room, all...

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Thank A TripAdvisor Member
Chicago
Reviewed 3 weeks ago

Looked extensively for a bargain on a 2 night stay on the Upper East Side and booked online at a Hotel where many of our wedding guests stayed 6 years earlier. Had been promised a complimentary upgrade to a room with a King Bed & walk-in-closet but when we arrived by 7 pm were told by two very nice Front...

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Thank FootPrince
Los Angeles, California
Reviewed 4 weeks ago

Hate to say it but this place took away a lot of our enjoyment from our trip. Came here in December when the temp are beyond freezing. Our room had no heat what so ever. No hot water it was luke warm. The room was a size of a closet, not exaggerating. We were living for 5 days out of...

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3Thank amariebal
Wisbech, Cambs
Reviewed 4 weeks ago via mobile

This boutique hotel is great value including a continental buffet breakfast. Free coffee 24 hours. Very small breakfast room but with the hotel full never managed to not get a seat. Rooms are cosy but adequate with an enormous bed which was very comfortable. Room 72 located close to the lift and facing out on 86th street. Ideal quiet location...

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Thank Coleman34
Merrick, New York
Reviewed 4 weeks ago

Compliments of my daughter-in-law, I spent the night here. I had a queen room, very nice. It is a boutique style hotel in an old building. The room was freshly painted in a soft color and was spacious. The closet was large with a safe, the bed was comfortable, the bathroom small but functional, there was a desk and chair...

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Thank annews9
Reviewed 4 weeks ago via mobile

I stayed at this hotel last night. My room had NO HEAT. I repeat NO HEAT on a snowy December night. The front desk informed me "the heat is down" and I was offered "extra sheets." After an uncomfortable, chilly night, I complained to front desk staff the following morning when asked how my stay was. I was offered to...

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Thank Sarah212788

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 

Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: £115 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City
Hotel Style:
#228 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
9 questions
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4 months ago
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3 months ago
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Questions? Get answers from The Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor great view and CLEAN.....”
 of 5 bubbles NewDawn1111, 14 Jan 2017 | Read review
“Confirm room HVAC comfort.”
 of 5 bubbles FootPrince, 23 Dec 2016 | Read review
“Small but perfect, great uptown location near museums.”
 of 5 bubbles susanwU7396VU, 14 Dec 2016 | Read review
“Rooms have limited storage for clothes. Also the Minibar that offers bottles of wine should state what is the price so the customer is not blindsided at checkout.”
 of 5 bubbles 316wadep, 21 Sep 2016 | Read review
“check your FLOOR before booking if Wifi is important to you.”
 of 5 bubbles 482jakee, 27 Jul 2016 | Read review
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