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    The Mansfield

    12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$49
    US$292
    US$243
    US$288
    US$292
    Traveller (416)
    Room & Suite (198)
    Dining (15)
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    Overview

    • Excellent29%
    • Very good35%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “great location” (297 reviews)
    “library room” (21 reviews)
    Restaurant
    Bar/Lounge
    Fitness centre
    Free Internet
    3 Star Hotel
    All hotel details
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    Royalton New York Hotel
    2,155 reviews
    #248 of 467 hotels in New York City
     
    Shoreham
    1,676 reviews
    #306 of 467 hotels in New York City
     
    Club Quarters Hotel, Midtown
    1,326 reviews
    #225 of 467 hotels in New York City
     
    The Gotham Hotel
    730 reviews
    #237 of 467 hotels in New York City
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 4 days ago via mobile

    This hotel was a great location, sensible distance from the airport and perfect for Broadway and the City's many attractions. Rooms were spacious, very clean and well maintained. Lounge area with complimentary coffee and tea greatly appreciated too. Bit disappointed to find that the hotel...More

    Helpful?
    Management response:

    Hello Donna. We appreciate you taking the time to write this review. We value your feedback and know you have a choice in hotel accommodations and appreciate you choosing Mansfield Hotel, Located in the heart of Times Square.

    Reviewed 6 days ago via mobile

    We tried The Mansfield for an over night trip to see a play. We chose it for its location to Broadway, price (okay) and availability. It can be summed up in three features: old (NYC hotel code for small rooms), clean, and short on amenities....More

    Helpful?
    Management response:

    Hello Michael, We appreciate and value your review. We know you have a choice in hotel accommodations and appreciate you choosing Mansfield Hotel, located in the heart of Times Square.

    Reviewed 1 week ago via mobile

    We have stayed at The Mansfield twice before and we were very happy. This time, however, we were more than disappointed. We got our room right away but it was not like the rooms we had had in previous visits. It was very, very tiny....More

    Helpful?
    Management response:

    Dear Tom, I am so sorry that we did not meet your expectations. We strive to offer the very best customer experience as we do know you have a choice in hotel selection while in the Times Square area. I will work with my team...More

    Reviewed 1 week ago

    We stayed 14 nights at the Mansfield, the location was perfect and very easy to get around, the staff very friendly and helpfully. The library with the coffee machine a great deal, for the cold days! There is also a great Gym!

    Helpful?
    Management response:

    Hello Ingrid, We appreciate and value your review. The Mansfield Hotel and NYC looks forward to your return. Regards from the Heart of Times Square, NYC!

    Reviewed 1 week ago

    I really like the lobby area for a place to gather but not much offering aside from a coffee machine. For NY travelers who are taking all their meals outside, I thought it was a great spot. Especially like the hard wood floor and the...More

    Helpful?
    Management response:

    Hello Celine, We value your review. We know you have a choice in hotel accommodations while in NYC and appreciate you choosing the Mansfield Hotel, located in the Heart of Times Square, NYC!

    Royalton New York Hotel
    2,155 reviews
    #248 of 467 hotels in New York City
     
    Shoreham
    1,676 reviews
    #306 of 467 hotels in New York City
     
    Club Quarters Hotel, Midtown
    1,326 reviews
    #225 of 467 hotels in New York City
     
    The Gotham Hotel
    730 reviews
    #237 of 467 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$188 - US$401 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #220 Family Hotel in New York City
    • #226 Business Hotel in New York City
    • #237 Romantic Hotel in New York City
    Photos
    Traveller (416)
    Room & Suite (198)
    Dining (15)
    Hotel & Grounds (312)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & AnswersAsk a question
    yamaha342003
    Can the Mansfield Manager please confirm the correct email address for queries please, response has been pretty much been non-existent, the rare responses we've had (x2) appear very dodgy to say the least! We strongly believe there's been some wrong doing here. My wife and I and others have experienced very recently, sudden fraudulent credit card debits (Approx £600-£700) 5 months after leaving the hotel and we were never prompted for these outstanding fees whilst staying at the hotel (Everything paid for before we arrived of course and our tour operator has proof of this!)
    17 September 2016|
    Answer Show all 3 answers
    Response from jenniekrausse | Reviewed this property |
    Wow! That's terrible news. My suggestion would be to just simply phone Joanna (the current manager of the Mansfield) from Monday-Friday and talk to her about this. There are fraudulent charges on many of our credit accounts... More
    1
    Vote
    _anthony312
    I have been charged over £600 on my credit card by the Mansfield after staying there 5 months ago. The problem is they have not replied to 8 emails sent, does anyone have a different emaill other than..generalmanager@etc.There was nothing to pay when I left, the hotel was booked and paid in full months before I arrived.
    17 September 2016|
    Answer Show all 3 answers
    Response from Doug O | Reviewed this property |
    Call the hotel directly and ask to speak to someone regarding the charge
    0
    Votes
    Jane C
    Hi, does anyone know of an email address for The Mansfield? They made a charge to my card and haven't yet refunded it. Thanks
    8 September 2016|
    Answer Show all 2 answers
    Response from love2travelroadtrip | Reviewed this property |
    Sorry don't have an actual email address but you can contact them via booking com site or the email from booking about your reservation.
    0
    Votes
    Room Tips
    "We had a room facing the street and it was a little bit noisy at night"
    Read review
    "Rooms in the back are quiet."
    Read review
    "Ask for one at the back which has a bit of light"
    Read review
    "room 1010 did not have refrigerator; room 1005 had fridge and safe"
    Read review