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The Westin New York Grand Central

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The Westin New York Grand Central
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3,051 Reviews from our TripAdvisor Community

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Showing 2,443: English reviews
Pittsburgh, Pennsylvania
Reviewed 28 December 2016

We stay at Westin Grand central very often but over the years have been noticing that it is beginning to look tired and run down, the staff is friendly and helpful( though the concierge is another story ( they only noticed us when we drove in our luxury car, the other times we are just ignored. The location is great...

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Thank D C
Chicago, Illinois
Reviewed 28 December 2016

Westin hotel staff at the front desk were very thoughtful and friendly. The restaurant had great food and being Christmas Day choices nearby were limited. Housekeeping staff friendly. Room was spacious and comfortable. Everything maintained and well kept. Modern room style, nothing old and worn out. Great location and wonderful hearing everyone saying Merry Christmas.

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Thank kiddo1955
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello kiddo1955, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will be sure to share your comments with our...

Charlotte, NC
Reviewed 27 December 2016 via mobile

We had a wonderful stay. The location is great, Grand Central, subway etc. the room was awesome with a view of the Empire State building. Front desk staff went out of their way to please all of us. I would definitely stay there again.

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Thank coffeelover57
Sacramento, California
Reviewed 27 December 2016

We were glad to have chosen the Westin Grand Central based on the location, friendliness of the staff and affordable rates. The Westin is an easy walk to Grand Central Station, Bryant Park and great restaurants. The rooms were clean and comfortable. Checking in and out was efficient. The restaurant connected to the Westin had some great grub, drinks and...

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Thank wbg20152015
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello wbg20152015 I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will be sure to share your comments with our...

Raleigh, North Carolina
Reviewed 27 December 2016

Have stayed at Westin GC twice now in 2016. The location can't be beat. The room service and rooms are wonderful. We were allowed to check in early and upgrade to a room with a upper view. I will stay here again.

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Thank edmE6297KO
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello edmE6297KO, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will be sure to share your comments with our...

Toronto, Canada
Reviewed 26 December 2016

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Thank Elisa L
Braintree, United Kingdom
Reviewed 26 December 2016

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Los Angeles, California
Reviewed 26 December 2016

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San Diego, California
Reviewed 26 December 2016

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Glasgow, United Kingdom
Reviewed 25 December 2016

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Thank Paul E

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think every room is good enough”
 of 5 bubbles Raspeed, 21 Mar 2017 | Read review
“Ask for a high floor if you need some quiet.”
 of 5 bubbles Kinnsao, 19 Mar 2017 | Read review
“Ask for room higher up has less street noise.”
 of 5 bubbles lynmaffs, 19 Mar 2017 | Read review
“Higher floors have a great view.”
 of 5 bubbles JAHlady, 15 Mar 2017 | Read review
“Beds were super comfy ”
 of 5 bubbles , 10 Mar 2017 | Read review
5 of 5