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Royalton New York Hotel

2,401 reviews
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Traveller (552)
Room & Suite (456)
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Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“loft suite”(49 reviews)
“times square”(287 reviews)
“new york”(338 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
4.5 Star Hotel
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Offers from Royalton New York Hotel
Special Price: 10% off room rate
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,401)Write a Review
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2,098 results
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1,017
630
300
97
54
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1,017
630
300
97
54
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All reviewsloft suitetimes squarenew yorksoaking tubroom servicebryant parkstandard roomlobby barrain showerperfect locationmidtown locationgrand central stationfifth avenuereception deskshower headan upgradetwo blocks
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1 - 5 of 2,098 reviews
Reviewed 3 days ago

From the moment we walked through the doors, we felt very happy we had chosen this hotel. My fiance had treated me to theater tickets for Valentine's day and I chose the hotel due to its proximity to the theater. The staff were so welcoming...More

Thank ciaramurphy9
Response from Siobhan D, General Manager at Royalton New York HotelResponded 2 days ago

Thank you for sharing this wonderful review, Ciara! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you...More

Reviewed 3 days ago

Stayed in this hotel while on a business trip to New York in Feb. The location was perfect for my meeting as this hotel is centrally placed. I had to do some Client entertaining and the bar on the main level was perfect for this....More

Thank clipso
Response from Siobhan D, General Manager at Royalton New York HotelResponded 2 days ago

Thank you for the great review, Clipso! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! Our Steak is personally one of my favorites as well and I'm glad you enjoyed it....More

Reviewed 4 days ago

I stayed here for Valentine’s Day with my husband and although the staff was superb, the room we were given didn’t look anything like the room I booked online. I paid extra for a “superior room” which was supposed to have a full sofa/couch but...More

Review collected in partnership with this hotel
Thank tilly391
Response from Siobhan D, General Manager at Royalton New York HotelResponded 3 days ago

We appreciate your feedback, Tilly. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns regarding the...More

Reviewed 4 days ago

This hotel offered really nothing but a tiny bed in a tiny room. No food of any kind on the weekend nights! Was really disappointed! We liked the proximity to the theater. The staff could not give any recommendations?/More

Review collected in partnership with this hotel
Thank Luckylisa1229
Response from Siobhan D, General Manager at Royalton New York HotelResponded 3 days ago

We appreciate your feedback, Lisa. We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We regret...More

Reviewed 5 days ago

The customer service here was absolutely fantastic and the hotel itself was gorgeous! Our room was breathtaking, as well, and the location was perfect. Can’t say enough amazing things about this hotel. Highly recommend!More

Review collected in partnership with this hotel
Thank allisonvasta
Response from Siobhan D, General Manager at Royalton New York HotelResponded 4 days ago

Thanks for the excellent review, allisonvasta! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our helpful staff and beautiful rooms as well as our excellent location. That's...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$183 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Romantic Hotel in New York City
#128 Business Hotel in New York City
#180 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$183 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Romantic Hotel in New York City
#128 Business Hotel in New York City
#180 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (552)
Room & Suite (456)
Dining (37)
Amenities (17)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Stephanie M T
22 February 2018|
AnswerShow all 3 answers
Response from Nick L | Reviewed this property |
The deluxe rooms are great sizes for NY, as was the bathroom. I just thought the hotel was a little dated.
0
Votes
Danii V
20 February 2018|
AnswerShow all 4 answers
Response from NormaStit | Reviewed this property |
Mine did not... shower only... you sometimes getbhe unusable tub which basically catch shower water but has no other purpose...
0
Votes
243501
13 February 2018|
AnswerShow all 2 answers
Response from kingslane | Reviewed this property |
you can see tv; however there is approx. a 2 foot wall at the head of the double beds; making it hard and awkward to talk to each other ; did not like rooms at all
1
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Room Tips
"Reserve a City View Alcove Suite worth it."
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"Rooms in 04 sequence are very nice"
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"The deluxe room was spacious. I would recommend it."
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"Do not book here"
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