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The St. Regis New York

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The St. Regis New York
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607 Reviews from our TripAdvisor Community

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Showing 551: English reviews
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Charlotte, North Carolina
Reviewed 3 days ago NEWvia mobile

My wife and I recently spent the weekend at the St Regis New York. This is a great historic property with a lot of character and amazing architecture. The marble stairwells are amazing to see. Check in was very quick and efficient on a Friday evening. We were greeted promptly and given all the information we needed to know to...

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Helpful?
Thank Lv2CtheWorld
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Lv2CtheWorld, Thank you so much for staying at The St. Regis New York during your recent visit to New York City. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon! Sincerely, Octavia Marginean

New York City, New York
Reviewed 3 days ago NEW

Full disclosure. I live in New York City, and wanted to treat myself to a bit of luxury to kick off the holiday weekend. As longtime SPG Platinum member, and someone who has stayed in St. Regis properties around the world, I was really looking forward to sampling the original, the flagship of the brand. First note that check-in time...

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Helpful?
Thank Neil S
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Neil S, On behalf of the Management team at The St. Regis New York, we would like to thank you for completing your review on TripAdvisor. Our hotel prides itself on providing five star service, yet in some cases, mistakes can occur. Rest assure, we will take the necessary measures to do an internal follow up with our staff...

Scottsdale, Arizona
Reviewed 5 days ago NEWvia mobile

My wife and I spent five nights here for the third year in a row over the period of the Westminster Dog Show. As always, the staff was extremely friendly and accommodating. Our room was impeccably appointed, and the attendant butler service and timely maid service, daily and nightly, made for a very comfortable stay. We look forward to our...

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Helpful?
Thank Phil D
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Phil D, Since the hotel’s founding, we have looked to offer the best customer service possible. It is with pleasure that we get to read feedback from our guests, especially when we were able to meet the very high standard we aim to achieve. Thank you so much for taking the time to share your kind words and please...

Seattle, Washington
Reviewed 6 days ago NEW

Some older historic hotels start to look like old hotels, but the St Regis is modern yet still has the historic feel. The staff was great and the room was very comfortable. There was a horrible cigarette smoke smell in our hallway at night, and soon after mentioning it to the front desk, someone was spraying the hallway to try...

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Helpful?
Thank steveopt
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear steveopt, It was truly a pleasure having you as our guest during your recent visit to New York City. On behalf of the entire team at The St. Regis New York, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on. Thank you for...

New York
Reviewed 1 week ago

A couple years ago I got my first taste of a St. Regis in Bangkok, Thailand. The service was absolutely impeccable. I chalked it up to the Thai staff and culture which is truly wonderful. Last night we stayed at the original St. Regis in New York City and I now realize service is part of their DNA. We were...

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Helpful?
1Thank Jim H
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Jim H, On behalf of the entire team at The St. Regis New York, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. At The St. Regis New York, we pride ourselves on our personalized service, and we are so glad that you were able to experience this first hand. Please let...

Atlanta, GA
Reviewed 1 week ago

The reviewers stating that the employees of this hotel were aloof, condescending, or snobbish are way off. We experienced nothing of the kind in our interactions with check-in (she was terrific, but I didn't catch her name), our super responsive butler (Luba), the very helpful concierge (Krista), the awesome Angel at Old King Cole Bar, our terrific waiter at breakfast......

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Helpful?
Thank William_from_Atlanta
SRNY-ROOMS-DIRECTOR, Rooms Division Director at The St. Regis New York, responded to this review

Dear William, Thank you so very much for taking the time to share your feedback and spread the word about our service amongst the social media community. We are so happy you enjoyed your first visit and cannot thank you enough for your very generous words. Indeed, Luba, Krista, Angel, and the Front Desk team and amongst our most shining...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

"SHUT UP!" I exclaimed when I stepped into room 401. I could not believe my eyes! Was I in Buckingham Palace? Nope: The St Regis New York, Park Avenue Suite, and I was feelin' like royalty. First, the finish of the suite is unparalleled. I stay 100+ nights/year in hotels, and many St Regis, Waldorf, Ritz properties, and the SRNY...

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3Thank GROCKAtlanta
SRNY-ROOMS-DIRECTOR, Rooms Division Director at The St. Regis New York, responded to this review

Dear GROCKAtlanta, What can we say??!! A BIG THANK YOU !!! You put a very big smile on all our faces.. We cannot appreciate you enough for having taken the time to share all the details of your visit in regard to our facility, accommodations, and service. We shared your feedback with our entire team... were your ears burning?!? :o)...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

We stayed at the St. Regis New York using Starwood points exclusively in what was a memorable, over-the-top decadent New York getaway. Having just had a disappointing experience at another St. Regis property (in Washington D.C.), we were hoping for the best but didn't want to get our hopes too high before arrival. We were blown away. Upon check-in, we...

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Helpful?
1Thank Anna M
SRNY-ROOMS-DIRECTOR, Manager at The St. Regis New York, responded to this review

Dear Anna, ... and we cannot wait to have you back with us!! THANK YOU so much for taking the time to share your feedback in regard to our hotel, accommodation, location, and overall service. We are so happy you enjoyed your mom + dad escape and look forward to may more... And thank you also for recognizing our most...

Reviewed 4 weeks ago

What an amazing experience! Me and my wife arrived at about 8 pm and our luggage was courteously taken directly to our room for us. At check-in we were upgraded to the Grand Luxe room. All rooms at this hotel come with a complimentary 24 hour butler (Awesome) and you are treated like royalty all the way through

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Helpful?
Thank Sol S
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Sol S, Thank you so much for staying at The St. Regis New York during your recent visit to New York City. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon! Sincerely, Octavia Marginean

Morristown, New Jersey
Reviewed 4 weeks ago via mobile

St. Regis is a classic old hotel with great rooms, close to everything in midtown. Beautiful lobby. Very friendly staff. I also enjoyed the King Cole Bar on the main floor with its amusing mural. A bit pricey, but worth it.

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Helpful?
Thank EMNJNYC
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear EMNJNYC, It was truly a pleasure having you as our guest during your recent visit to New York City. On behalf of the entire team at The St. Regis New York, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on. Thank you for...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis New York in midtown Manhattan offers a refined atmosphere, gracious service, and 15 lavish event spaces. For the past 18 years, we have ranked as one of the top hotels in the world. ... more   less 

Additional Information about The St. Regis New York

Address: 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £575 - £1,079 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis New York 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The St. Regis New York Hotel New York City
St Regis New York City
St Regis Hotel New York
New York City St Regis
Hotel Style:
#17 Romantic Hotel in New York City
#22 Business Hotel in New York City
#27 Luxury Hotel in New York City
#85 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis New York staff and other travellers.
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Questions? Get answers from The St. Regis New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher floors afford better views. Don't worry about being near the elevator. A door keeps the noise level down. We didn't hear a thing.”
  • Vew from our room looking North
 of 5 bubbles JimH15, 12 Feb 2017 | Read review
“No harm in asking for an upgrade, especially with SPG status! We got one!”
 of 5 bubbles P2154UVannam, 3 Feb 2017 | Read review
“Try and upgrade to the Grand Luxe”
 of 5 bubbles sols66, 22 Jan 2017 | Read review
“All rooms are good but those along 5th avenue probably preferable”
 of 5 bubbles KennethP95, 5 Jan 2017 | Read review
“End rooms are larger and quieter”
 of 5 bubbles Tau1, 28 Dec 2016 | Read review
5 of 5