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The St. Regis New York

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596 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Morristown, New Jersey
Reviewed 3 days ago NEWvia mobile

St. Regis is a classic old hotel with great rooms, close to everything in midtown. Beautiful lobby. Very friendly staff. I also enjoyed the King Cole Bar on the main floor with its amusing mural. A bit pricey, but worth it.

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Helpful?
Thank EMNJNYC
Belfast, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here in October just for one night on a quick stopover in NYC. I have to say it was the most comfortable hotel bed I've ever stayed in. The room was fantastic, the butler service second to none and check in and out was flawless. We had a few drinks and nibbles in the king cole bar which...

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Helpful?
Thank Highheeledlady
Pembroke Pines, Florida
Reviewed 4 days ago NEW

We are usually ones to stay at the Four Seasons anywhere in the world. With that being said, this is my first time staying at a St. Regis brand hotel, and it will not be my last. I will admit, I came into this hotel with low expectations, thinking places like this were pretentious and had snobby people, but boy...

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Helpful?
Thank Keith C
Fort Lauderdale, Florida
Reviewed 5 days ago NEWvia mobile

Let me first say I travel VERY often!! Secondly, I have NEVER had a more amazing stay than I did this past December! The entire staff, the hotel the butlers, the door men and especially the front desk night manager (Atef) made my trip (my 50th birthday) PHENOMENAL!!!!! I do NOT have a single complaint!!! This was a trip myself...

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Helpful?
Thank pms1313
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear pms1313, Thank you so much for staying at The St. Regis New York during your recent visit to New York City. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We are very pleased to learn that Atef provided you with exceptional service and we are grateful...

Reviewed 1 week ago via mobile

This is a great, old and elegant hotel in an excellent Midtown location. Service was unfailingly helpful and friendly. The restaurant is very good, and my room was truly spectacular-large, comfortable and well laid out.

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Helpful?
Thank Mark P
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Mark P, Dear Mark P, On behalf of the entire team at The St. Regis New York, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. At The St. Regis New York, we pride ourselves on our personalized service, and we are so glad that you were able to experience this first...

New York City, New York
Reviewed 1 week ago

We recently moved back to NYC and we decided to stay at the St. Regis for a few weeks while we waited for our more long-term apartment to be available. But we ended up leaving after just three days. There were many reasons, but the main reason was that I ended up having a major allergic reaction to their sheets....

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Helpful?
1Thank AllieMnyc
SRNY-ROOMS-DIRECTOR, Manager at The St. Regis New York, responded to this review

Dear AllieMnyc, We hope this e-mail finds you well. Reading your feedback was not easy; we genuinely apologize again for having disappointed you so much. While we regret you left us for another hotel, we are very glad to hear that you felt better and your allergic reaction improved. Rest assured that we took your concern very seriously and we...

Reviewed 2 weeks ago via mobile

This is a decidedly unhip hotel seemingly favored by the older generations. The rooms are quite small and I feel somewhat awkward interfacing with the pubic areas such as the lobby. It is near a lot of stuff so that is good.

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Helpful?
Thank Alzor S
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Scrappleking, It is with true regret to learn you did not fully enjoy your stay during your recent visit at our hotel. We pride ourselves at The St. Regis New York in offering personalized service at the highest standards with the aim of memorable experiences for all generations. If you may need to discuss further your stay please contact...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I stayed in a huge two-room suite here, and I just don't understand the appeal. Perhaps my tastes are just not, ahem, refined enough, but I found the hotel to be a bit stuffy and uninspiring. This was the 3rd or 4th St. Regis that I've stayed at, and I finally realized that the brand just isn't for me. I...

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Helpful?
Thank Allen T
SRNY-ROOMS-DIRECTOR, Owner at The St. Regis New York, responded to this review

Dear Allen, Thank you for taking the time to share your feedback regarding your stay with us. We are sorry to learn that the style of our historical property did not meet your preferences, but are glad to read that you enjoyed our team's service. As far as our Concierge is concerned, rest assured I will personally follow-up and use...

New York City, New York
Reviewed 2 weeks ago via mobile

Stayed here to catch NYC at Christmas and were excited to stay in a legendary hotel. We have stayed at the St. Regis in Mexico City, Singapore and others, and were expecting the same level of excellence. We truly wanted to love this hotel, but instead, left feeling grateful we used points, and not cash, for our stay. Sad to...

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Helpful?
Thank NOIDK
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear NOIDK, Thank you so much for taking the time to detail your recent experience at The St. Regis New York. We are deeply sorry that we were not able to meet your expectations during your recent visit to our hotel, all of which attributed to your negative feedback. Please allow us the opportunity of discussing your comments further so...

Tampa, Florida, United States
Reviewed 2 weeks ago

I love the St Regis (generally speaking but especially the New York). I've stayed here 12 times over the last 4 years or so. It just seems to get better each time. Tire's a great new feature which is the Rooms control Manager (Molly) emailing me ahead of time to see when we would be arriving. My SPG upgrade available...

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Helpful?
Thank Kenneth P
SRNY-ROOMS-DIRECTOR, Manager at The St. Regis New York, responded to this review

Dear Kenneth, Thank you so much for taking the time to not only share your feedback regarding your most recent visit, but also to be so detailed and generous with your comments about our team members. Molly, Shelomie, Hugo, Krista, McKinley, Marianna, Kevin, and Juan are indeed amongst our most stellar performers and we could not be happier to learn...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis New York in midtown Manhattan offers a refined atmosphere, gracious service, and 15 lavish event spaces. For the past 18 years, we have ranked as one of the top hotels in the world. ... more   less 

Additional Information about The St. Regis New York

Address: 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £569 - £1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis New York 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The St. Regis New York Hotel New York City
St Regis New York City
St Regis Hotel New York
New York City St Regis
Hotel Style:
#17 Romantic Hotel in New York City
#22 Business Hotel in New York City
#29 Luxury Hotel in New York City
#85 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis New York staff and other travellers.
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Questions? Get answers from The St. Regis New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good but those along 5th avenue probably preferable”
 of 5 bubbles KennethP95, 5 Jan 2017 | Read review
“End rooms are larger and quieter”
 of 5 bubbles Tau1, 28 Dec 2016 | Read review
“2 room suites amazing but not necessary, high floors better”
 of 5 bubbles EddieBaltimore, 24 Dec 2016 | Read review
“at least upper 15th floor”
 of 5 bubbles RobPhilippe, 14 Dec 2016 | Read review
“Ask for an inner room on a high floor away from the service elevators”
 of 5 bubbles DDO89, 7 Dec 2016 | Read review
5 of 5
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