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Waldorf Astoria New York

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11,351 Reviews from our TripAdvisor Community

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Showing 9,735: English reviews
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New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

We have been guests at the Waldorf Astoria for decades now, and it is closing its doors for a major renovation on March 1st. Yesterday, we checked out for the last time, and we're sad to leave. Our stays could not have been the fabulous experiences they have been all these years without the attention of the world-class staff. In...

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Helpful?
Thank Pierre G V
Helensburgh, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This was a dream to stay at this hotel. It is the most luxurious hotel that I have ever stayed at, and it's a shame it closing down so soon, as I would love to stay again. The main lobby area is lovely and a fine centre piece. All staff were very friendly and helpful. We stayed in a deluxe...

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1Thank Del1991
About Hotel's Favourite Review
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Del1991, Thank you for taking the time aside to write a review regarding your recent stay here at the Waldorf Astoria, New York. Historic sophistication and modern luxuries are uniquely part of the same compelling experience at the Waldorf Astoria. We hope that as the days, weeks and/or months pass by, you will consider choosing the Waldorf Astoria as...

Reviewed 2 days ago NEW

My friend and I stayed over on a Thursday night to attend the concert. I really wanted to stay here before the hotel closes for renovation. I'm glad I did! The lobby is absolutely gorgeous. The ambiance of the whole reception room was delightful, which includes a pianist by the restaurant and glass cases full of historical memorabilia throughout the...

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Helpful?
Thank Grachelle G
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Grachelle G, I was delighted to read your praising remarks about our Hotel. Thank you for detailing all the elements that made your stay an experience that you would never forget. This is very motivating for us to continue delivering the highest level of service and a personalized guest experience. Working for the Waldorf is a privilege and reading...

NYC
Reviewed 2 days ago NEW

Years of wonderful accomidations and good service. Jackie and Mary at the Diamond Desk have always been so helpful. Home away from home. The private functions have always exceeded expectations. Thanks for the memories.

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Helpful?
Thank Ronsardesq
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Ronsardesq, First of all please allow me to thank you for your trust and confidence in our service at the Waldorf Astoria. It was great to learn that you enjoyed all aspects of your stay with us. Please be assured that we value your time to post such praising feedback on a public forum and we look forward to...

Baltimore, Maryland
Reviewed 2 days ago NEW

I was impressed by the quality of service received at this hotel. They took care of me and my family. The front desk was exceptional and they made our stay enjoyable. We received an exceptional service from Mouctar Toure ( Front Desk). He is one of a kind and he always displays a positive attitude. My family and I will...

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Helpful?
Thank marietoufatoumata
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear marietoufatoumata, All of the Waldorf Astoria New York team are happy to read that we exceeded your expectations with the hotel and the service received. Thank you also for highlighting our gifted staff, we have long known that they are our most important asset. We believe that the very best service experiences are genuine, anticipatory and personalized and we...

Reviewed 2 days ago NEW

I have stayed many times at this property and each time have received impeccable service and thoroughly enjoyed my stays. Rebecca at the front desk exemplifies what award-winning service is all about. She greets guests with a big smile and goes the extra yard to make sure that you have a wonderful experience! She is a tremendous brand ambassador for...

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Helpful?
Thank jbows
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear jbows, We sincerely appreciate your patronage and your kind review. It’s our top priority to go above and beyond for our guests and we’re happy that our team could be so helpful and attentive. We hope you will consider the Waldorf Astoria as your "home away from home" for your future visits you make to New York City. Yours...

London, United Kingdom
Reviewed 2 days ago NEW

An Iconic hotel, will close its doors at the end of March 2017 as it was sold to make several hundreds apartments and verbal hundred hotel rooms. Beautiful architecture, very tired indeed, the service was good, breakfast delicious, but everywhere you look needed attention, hence I presume is the massive refurbishment which is coming shortly.

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Thank Sea98
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Sea98, Thank you for taking the time to write a review about your recent stay at our hotel and I sincerely hope that we will have the opportunity of welcoming you back in the near future. Yours in service, Abir Tebbo Executive Director of Rooms

Washington DC, District of Columbia
Reviewed 2 days ago NEW

The Waldorf Astoria is a beautiful and excellent hotel. My boss is a diamond member and stays at the Waldorf regularly. I always work with Jackie Grant at the diamond desk on his reservations. Her customer service is unmatched and she always makes sure everything is prepared for my boss's visit. Over the last 5 years Jackie has been nothing...

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Helpful?
Thank keplaye
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear keplaye, Thank you for painting such a fantastic image of our Hotel. However what really makes me feel proud to hear is about the friendly and polite services provided by Jackie. It has always been our aim to hire employees with a positive attitude who are able to embrace the Waldorf Astoria philosophy and share our common values. I...

Alexandria, VA
Reviewed 2 days ago NEW

The Waldorf is classic charm and Jackie at the Diamond desk is THE BEST!! My whole experience was over the top amazing. It is old-school charm from the moment you pull up out front until you leave. I can't wait to go again.

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Helpful?
Thank Alexandria_Sue
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Alexandria_Sue, We appreciate you choosing to stay with us as your host during your recent trip to New York City. I am very proud of our employees and their efforts to extend a consistently professional service to our guests. I hope we have the chance to welcome you back for another visit in the future. Our comfortable beds, convenient...

Geneva, Switzerland
Reviewed 2 days ago NEW

We had the chance to sleep in this historical hotel before their closing date for its renovation which will lasts at least 2 years. All the staff was very gentle especially at front desk with Mrs. Rebecca who has been at our complete disposal. We had a signature suite at 15th floor for a very good price. Thank you so...

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Helpful?
Thank Matteo67
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Matteo67, I am so happy that we managed to contribute to a memorable experience in New York City and that you enjoyed all aspects of your stay with us. I hope we have the pleasure of welcoming you back to the Waldorf in the future so we may share our bright future with you as a valued repeat guest....

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £171 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#35 Spa Hotel in New York City
#178 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#225 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria New York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are larger and have better city views.”
 of 5 bubbles ampost231407, 20 Feb 2017 | Read review
“Room facing Park Avenue”
 of 5 bubbles , 20 Feb 2017 | Read review
“Ask for a room overlooking Park Avenue, the higher floor the better!”
 of 5 bubbles thomas_bogle, 20 Feb 2017 | Read review
“Upper floors definitely recommended. Free wifi for HHonors members.”
 of 5 bubbles Travlr66, 19 Feb 2017 | Read review
“ask for a corner room”
 of 5 bubbles 460roseb, 17 Feb 2017 | Read review
5 of 5