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Hotel Wales

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Hotel Wales
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679 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Penne d'Agenais, France
Reviewed 4 days ago NEWvia mobile

Had surgery at Mt Siani...great home base pre and post...staff was accommodating and second floor sitting room was lovely ... also have own garage and valet service ...will return ...housekeeping was also very helpful

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Helpful?
Thank RWP1234
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening RWP1234, Thank you so very much for the great comments on your recent visit to our hotel. It was so enjoyable to read your feedback on your very pleasant experience with us and especially about our Carnegie Lounge on the Mezzanine Level in addition to our great Housekeeping Department and the job that they do. We love to...

Tumwater, Washington, United States
Reviewed 1 week ago NEW

I have stayed here twice and then recommended it to friends that are there now! Lucky dogs.Great location. Warm and cozy. Clean! The roof top is a plus for relaxing and enjoying the view. The staff is very accommodating and went out on a limb for us! We can't wait to return.

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Helpful?
Thank Andrea W
HotelWales, General Manager at Hotel Wales, responded to this review

Good Evening Andrea and thank you so much for the great comments about our hotel and you fantastic experiences when you stay with us. We do appreciate the feedback as we all love to read our guests comments so we can continue to work on improving our services and hotel for our guests. We are so glad you always enjoy...

Berlin, Germany
Reviewed 1 week ago

Good stuff first: the location of this hotel is just great, the staff couldn't be nicer or faster at meeting any extra needs -- more hangers in the closet, a corkscrew, a taxi to the airport -- and the in house restaurant is worth a visit even if you are not staying here. The amenities such as newspapers and coffee...

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Helpful?
Thank Pugsitter
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Pugsitter and thank you for your feedback on your recent stay with us at our hotel. We do appreciate the comments as we do like to read how our guests stay went so we can share your responses with our team and sue them to continue to work on improving our services and hotel for our guests. We...

Reviewed 1 week ago via mobile

Located in the upper east side we were lucky to get a room away from the street so wasn't noisy. We stayed 8 nights and had a lovely stay. We had a standard room & while it was quite small it had everything we needed. The first floor has tea/coffee facilities & is a nice area to relax. The shower...

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Helpful?
Thank Ciara S
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Clara, Thank you so much for the great feedback from your recent stay with us. We do appreciate the comments so we can share them with our hotel team as we like to read what our guests felt about their stay so we can always continue to work on improving our services and hotel for our guests. We...

Melbourne, Australia
Reviewed 1 week ago via mobile

Great location and cute street. Lovely staff who assisted us with getting to the airport by 4am. The only thing we found was the cleaners were quite loud talking outside our room one morning [please don't disturb sign was up]. Overall a lovely hotel with complementary tea and coffee 24/7 :)

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Helpful?
Thank Dianne N
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Dianne, Thank you so very much for the great comments on your recent stay with us. We are so glad that you thoroughly enjoyed your time with us and our team took care of you during your visit. We are glad you enjoyed our great location and our 24 hour coffee/tea service. I do want to apologize for...

Woodbury, Connecticut
Reviewed 2 weeks ago

This was in no way a Boutique Hotel, it was comfortable but very dowdy. A door leading up steps to a narrow reception room with an old tired tiled floor. When I checked in at 2:30 p.m. my room was not ready and a friend who was staying there had not had her room cleaned or her bed made by...

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Helpful?
Thank Rnladyr
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning and thank you so much for your feedback on your recent stay with us during the holidays. We do appreciate the comments as we like to share them with our hotel team so we can continue to work on improving our services and hotel for our guests. We were very happy to hear that you were well taken...

Oxfordshire, UK
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay in Hotel Wales. We loved our spacious room with its antique furniture and view of Central Park, it really felt like we were living in an elegant New York mansion, not staying in a faceless chain hotel. The staff are friendly and helpful, advising on all aspects of our stay. The wi-fi is excellent, as...

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Helpful?
Thank Lucy B
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Lucy and thank you so very much for the great overview about your recent say with us. We very much appreciate the feedback as all of us at the hotel want to read our guests feedback so we can continue to work on improving our services and hotel for our guests. It was great to hear that we...

Reviewed 2 weeks ago

My wife and I enjoyed an anniversary getaway at the Wales this past week. The hotel was everything we wanted--great location, cozy room, attentive service. Even the bathroom was comfortable, with a great shower head. We would definitely come back!

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Helpful?
Thank Ronald G
HotelWales, General Manager at Hotel Wales, responded to this review

Good Day Ronald and thank you so very much for the great feedback on your recent stay with us. We are always excited to get great comments like yours especially knowing you were with us to celebrate a special occasion like your anniversary. We love sharing your comments with our hotel team as we always like to hear what you...

Boston, Massachusetts
Reviewed 4 weeks ago

We had a small room with a queen bed, on the 4th floor. The two windows faced onto a brick wall, so the room was dark but very quiet. Fortunately, the bathroom was spacious, and the lighting throughout was good; the understated but attractive decor, large mirror, and dressers big enough to put our roller suitcases on all combined to...

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Helpful?
1Thank Isabel089
HotelWales, General Manager at Hotel Wales, responded to this review

Good Morning Isabel, Thank you so very much for the great feedback from your recent stay with us. It is always great to hear our guests comments so we can share them with our team and insure we are always working had to improve our services for our guests. We were very happy to see that you thoroughly enjoyed your...

Edinburgh, United Kingdom
Reviewed 4 weeks ago

We booked into the Hotel Wales while visiting the nearby Mount Sinai Hospital for a week from the UK. We loved our stay there; the perfect choice for so many reasons. The building itself is beautiful, classic New York Style, full of individual character and charm that gives you a strong sense of place (not like those matching universal chains)....

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Thank Rosiemoll

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let Hotel Wales be your home away from home when visiting New York City. This sophisticated Manhattan boutique hotel, located in a historic building on the Upper East Side, is the perfect combination of old world charm and new world comfort. With its 46 stylish guestrooms and 43 expansive suites, Hotel Wales provides comfortable accommodations for business and leisure travelers as well as complimentary Wi-Fi. In addition to well-appointed accommodations, Hotel Wales offers a scenic rooftop garden terrace, fitness studio, elegant meeting space, and more. This historic hotel is minutes from the subway and also conveniently located within walking distance of some of New York’s best attractions, quaint neighborhood shops, local eateries, Central Park, the Museum Mile and Madison Avenue’s famous stores to name a few. And don’t worry about going hungry - Hotel Wales is connected to Sarabeth’s East, a New York institution serving up comfort food favorites and Paola’s, an authentic Italian bistro. ... more   less 

Additional Information about Hotel Wales

Address: 1295 Madison Ave, New York City, NY 10128-1301
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: £154 - £354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Wales 3.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Wales Hotel New York City
Wales New York City
Hotel Style:
#219 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Wales staff and other travellers.
5 questions
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Questions? Get answers from Hotel Wales staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite!”
 of 5 bubbles AndreaW421, 11 Jan 2017 | Read review
“Room 417 quiet with a good shower and comfy bed.”
 of 5 bubbles Rnladyr, 4 Jan 2017 | Read review
“if daylight or a street view is important to you, be sure to request it.”
 of 5 bubbles Isabel089, 20 Dec 2016 | Read review
“Rooms with a view over Madison Ave are noisy.”
 of 5 bubbles Mina-Mary, 6 Dec 2016 | Read review
“higher floors for a great view”
 of 5 bubbles 621leanner, 22 Nov 2016 | Read review
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