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    Hotel Wales

    1295 Madison Ave, New York City, NY 10128-1301
    (646) 374-2270
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    03/12/2017 04/12/2017
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    Overview
    • Excellent34%
    • Very good40%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
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    Free Wifi
    Breakfast Available
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    Non-Smoking Hotel
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    3.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (795)
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    271 - 275 of 738 reviews

    Reviewed 24 July 2015 via mobile

    I can image that this was a great place to stay end 70's begin 80's. But you can see in a glance that this hotel has lost it's glory since then. There's quite a lot of maintenance to be done from my opinion. Some parts...More

    Thank Sjaak68
    Response from HotelWales, General Manager at Hotel WalesResponded 29 July 2015

    Thank you for taking the time to elaborate on your experience while staying with us at The Hotel Wales. We take the views of all our guests very seriously and seek to make improvement where possible. I ask that you kindly contact me so that...More

    Reviewed 23 July 2015

    A lovely old Hotel,situated in a good position for sight seeing, the suites are large with many windows & immaculate bathrooms. A guest lounge has teas & coffee available 24/7 The Hotel also has a lovely roof garden. The only fault I could find was...More

    Thank Val W
    Response from HotelWales, General Manager at Hotel WalesResponded 29 July 2015

    Thank you for your review Val! It was a delight having had you stay with us and we are grateful that you chose us during your visit to New York. I am glad you enjoyed the "old Splender" of the Wales which includes our lovely...More

    Reviewed 20 July 2015

    After being on the phone for over an hour to fix the room problem. I was forced to pay an upgrade fee. I was switched to several different customer service agents for bookings and was exasperated by the lack of understanding.

    Review collected in partnership with Amoma.com
    Thank 366edmundc
    Response from HotelWales, General Manager at Hotel WalesResponded 29 July 2015

    I ask that you kindly contact us so that we may gather more information regarding what took place. Nteran@waleshotel.com dluna@waleshotel.com 212-876-6000 Sincerely, Nestor Teran General Manager

    Reviewed 17 July 2015

    Needed a hotel near Mt. Sinai hospital for my wifes surgery. This was one of the three choices we were given. We took the penthouse. BIG mistake. Penthouse was on the 10th floor, the top of the building. Obviously the water could not get up...More

    Thank Sheldon H
    Response from HotelWales, General Manager at Hotel WalesResponded 29 July 2015

    Thank you for taking the time to let us know about your experience Sheldon! We highly appreciate your feedback and we will be doing everything possible to ensure that the inconsistency which you experienced with the water does not repeat again. In the event that...More

    Reviewed 16 July 2015 via mobile

    A group of friends and I booked two separate rooms to sleep 8 people for a room in the city for three nights. Price was right when we split it up 4 ways. The main king bed was very comfortable and we had no real...More

    Thank Douglas H
    Response from HotelWales, General Manager at Hotel WalesResponded 29 July 2015

    Thank you for your review Douglas! We are delighted that the accommodation worked out well for you and the rest of your party. It is great that you were able to spend time at our rooftop. It is an amazing location to take in the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$204 - US$496 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #213 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Agoda, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Wales reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper East Side / Manhattan
    • Also Known As
    • Wales Hotel New York City ,
    • Wales New York City
    Add Photo Photos
    Traveller (196)
    Room & Suite (197)
    Dining (30)
    Hotel & Grounds (150)
    Bathroom (11)
    Business Centre & Event Rooms (7)
    Nearby
    Upper East Side
    Combining quiet residential neighbourhoods that have
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    institutions, the Upper East Side is one of the most
    livable places in the city. Along beautiful Fifth
    Avenue, you’ll find Museum Mile, which houses many of
    the nation's most famous attractions in a single
    stretch, like The Metropolitan Museum of Art and the
    Guggenheim Museum. Walk a few blocks into the
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    veldridge
    29 October 2017|
    AnswerShow all 8 answers
    Response from HotelWales | Property representative |
    Good Morning, I am sorry it has taken us this long to respond as we did not see this message before. We are 4 blocks from the subway line.
    0
    Votes
    bluegrasschick
    25 June 2016|
    AnswerShow all 4 answers
    Response from Mary Beth M | Reviewed this property |
    I have no experience with catering for a group though I will say Sarabeth's has a great reputation and your group size is manageable so I wouldn't foresee any problems.
    1
    Vote
    Andrew A
    1 February 2016|
    AnswerShow all 2 answers
    Response from Jeffhbtv | Reviewed this property |
    According to their FAQ's, they have valet parking. I usually park myself in one of the local area garage's which is probably where they park as well (its not like they have their own underground garage). I have never had a... More
    0
    Votes
    Room Tips
    "Be sure to visit the rooftop terrace if the weather is nice!"
    Read review
    "My room was very quiet"
    Read review
    "I prefer room facing the rear for a bit more quiet."
    Read review
    "Choose a room/suite on the high floors - a corner room offers windows with views. Check the hotel website..."
    Read review
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