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Arthouse Hotel New York City

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Traveller (765)
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About

#252 of 499 hotels in New York City
Location
Cleanliness
Service
Value
Arthouse Hotel New York City is inspired by the creativity, community, and artistic culture of the Upper West Side. Guests will appreciate the location’s convenient proximity to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel. Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed Internet and our signature bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River.
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Property amenities
Paid public parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Street parking
Free wifi in the business centre
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Outdoor dining area
Snack bar
Walking tours
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Separate living room
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Price:Stay Longer and Save up to 25% off
7,766Reviews136Q+A100Room tips

Reviews
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tidelain wrote a review Yesterday
Cedar Hill, Texas1 contribution
Very nice hotel in the artsy part of town. Very close to multiple museums. Very different atmosphere from midtown where I stayed for the beginning of my trip. More neighborhood/family oriented away from the hustle and bustle. A nice way to end my visit as this area seemed very calming and serene for me!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wkpalley88 wrote a review Feb 2023
Southborough, Massachusetts5 contributions2 helpful votes
Hotel's Favourite
My wife and I have stayed at the Arthouse many times and we have always been more than satisfied, but this past weekend's stay was the best! While the temperature outside was frigid we sat and listened to some great live music just off the Arthouse lobby. We also had dinner at Serafina and even though we didn't have reservations they sat us immediately! The entire Arthouse staff was once again top notch...friendly and professional. They couldn't do enough for us.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 6 Feb 2023
Thanks for the great review, wkpalley88, and for your continued patronage! It's wonderful you enjoyed your stay at Arthouse Hotel New York City so much! We strive for excellence so we're thrilled you appreciated not only our lively atmosphere and delicious dining options, but also our friendly staff! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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55Emily55 wrote a review Yesterday
Atlanta, Georgia13 contributions21 helpful votes
This location is quiet, which is nice, but it's not super close to a subway stop (the closest one was under construction and you could only go downtown from it, but not uptown, which made things more complicated). I was given a better room than I paid for since they were out of queen rooms, so that was nice. There is plenty of storage space, which is awesome. So annoying when rooms have no place to put your stuff! The toilet handle was a bit tricky but it worked. I asked for and was given a mini-fridge but BEWARE! There is not a single microwave in the entire hotel (nor at CVS across the street, the restaurant next door, nor the bakery/bar in the hotel lobby) so if you have leftovers, you will not be able to heat them up. You will have to throw them away, a sad prospect :-( The front desk women were not helpful nor sympathetic to my plight. I had some amazing Greek meatballs in orzo I wanted to eat but had to toss it due to this problem. I have stayed in hotels all over the world and never encountered one without a microwave anywhere. A bit mystifying and frustrating! There are lights over the head of the bed (in the ceiling) that shine directly down into your face, which is not restful when you're lying down, trying to read in bed or something. It needs side table lamps. The free pastries in the morning was great, esp. the cheese danish. Highly recommend that one! The lobby in the evening is lively and there is a band sometimes and people dance. It was a cool spot. I took one star off due to the subway situation plus the lack of a microwave/front desk staff's indifference to my dilemma about this.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christina A wrote a review 15 Mar
5 contributions1 helpful vote
Never stay here. It looks wonderful online and is in a great location. But the Cleanliness sign outside is a "D" which is strategically hidden behind their plant flower entrance. I saw several disgusting silver fish bugs in the bathroom, and I woke up with BedBug bites. What is worse is that the front desk clerks didnt seem to care. I asked to speak to the GM and was never contacted. I checked out early to get out of the hotel .
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Camile Barnes, General Manager at Arthouse Hotel New York City
Responded yesterday
Christina, a sincere apology that we failed to create the expected. level of hospitality. We, however, appreciate you taking the time to share your experience. Upon hearing of your experience, we tried reaching out to you and left a voice message. As a hospitality provider, your feedback is paramount to how we identify areas that needs to be addressed. We will try and reach out to you again to get the full details for a full dialogue
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lizzy G wrote a review 15 Mar
1 contribution
Great location! Cindy, the house keeper did such a good job keeping the room tidy and provided such great service! Also the hotel is in a prime location, right next to Central Park, Levain, Broadway Street, and Saba Pizza. Overall, I highly recommend staying here!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 3 days ago
Lizzy, thank you for your fantastic review of your stay at Arthouse Hotel New York City. We're thrilled to hear Cindy ensured your room was in top shape. Our wonderful location near unique attractions and foodspots indeed sets us apart. We're incredibly grateful for your high recommendation and can't wait to welcome you back in your future visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sally S wrote a review 11 Mar
6 contributions1 helpful vote
The welcome at the front desk was good and check in very efficient. The lobby and bar area is really nice to have a coffee, breakfast or evening drink and hang out. Staff are very friendly. The room was very small but clean and functional. It’s a bit bare and lacks any real comfort features. I would stay here again but I’d definitely ask for a bigger room next time.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Sally, thank you for sharing your experience at Arthouse Hotel New York City. We're glad you found the check-in process smooth and enjoyed spending time in our lobby and bar. We're also pleased our team members added to your positive experience. It's insightful to know that our rooms, though well-kept and practical, could offer more comfort features. Upon your next stay, our team will be more than happy to help you find a larger room for added comfort. Looking forward to having you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel M wrote a review 11 Mar
Northbrook, Illinois2 contributions
Such a great stay. Son and I came for college visits. (We had two rooms) Convenient location. Helpful and thoughtful front desk. Bakery in the lobby is kosher which was great. Rooms not fancy but comfortable - everything we needed. Clean. Would definitely return!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
We are thrilled to hear you had a great stay at Arthouse Hotel New York City. We're delighted that your rooms and their features fit your needs perfectly and that our team members at the front desk were able to assist you. It's also great to hear that you appreciated the kosher bakery in our lobby. We eagerly await your return visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tonyrosaspeaks wrote a review 6 Mar
1 contribution
Overall, I liked my experience here because of location, the cleanliness, and the cafe downstairs. The cafe staff were amazing. The front staff were a bit dry when it came to check-in processes on Sunday March 3rd. A staff member should not be described as dry or someone who doesn't approach you first when it comes to waiting in line after a long flight. Lastly, when I left, I was promised that the Uber driver policy between the hotel and Newark would be covered under a certain amount. I made sure before purchasing an Uber that it was going to be covered by Arthouse Hotel, and multiple times the check-out employee said it would be. I took the car which came late to the airport thinking that I was covered, only to have to pay the extra charge of $120 to the driver. Now, when I was looking at the charges for Uber without the hotel being involved the charges were at $104 from the Arthouse Hotel. That $16 could have been money for lunch or something else.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
We appreciate your feedback about your recent stay. It's fantastic to hear you enjoyed our prime location, immaculate surroundings, and the lovely café. We regret any possible misunderstanding at check-in and will work to better communicate with guests in the future. Regarding the issue related to your airport transfer, it's unfortunate there appears to have been some confusion. We ensure all our policies regarding transportation are explained accurately, and misunderstandings like this are not typical of our operations. Once again, thank you for your comments. We hope to welcome you back for a smoother, more satisfying stay next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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melissa m wrote a review 4 Mar
Eden Prairie, Minnesota5 contributions1 helpful vote
We chose this hotel for its proximity to the Beacon Theater, which was perfect for our weekend of concerts. That being said, we would stay there again for the location and convenience - it's great spot to start your days while visiting NYC and it has a lively vibe without it feeling crowded or noisy.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 2 weeks ago
Melissa, thank you for sharing your wonderful experience at the Arthouse Hotel New York City. We're delighted that our location served you perfectly during your concert weekend and you appreciated the vibrant yet peaceful atmosphere. It's great to know you found it a convenient starting point for exploring NYC. We terrifically anticipate your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jean S wrote a review Feb 2024
Springfield - Delaware County, Pennsylvania3 contributions2 helpful votes
Had an horrible noise issue in the middle of the night — no one came to the room to take care of it. There was a lot of dust under the bed and in the corners of the bathroom. Checked in at 1:00 — charged $50! They do not care about customer loyalty as this was my third stay there.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 2 weeks ago
Jean, your recent experience is deeply concerning. It's regrettable that you encountered disturbances at night and issues with cleanliness. Your comfort and satisfaction should be our priority, and we regret any inconveniences. We aim to provide a positive stay for our loyal guests and we're disappointed we did not hit the mark for you this time. Please rest assured these concerns will be communicated to the relevant departments for further improvement. We hope for an opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£194 - £350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel on the ave, on the ave hotel, on the ave manhattan, ave hotel new york
FORMERLY KNOWN AS
On The Ave Hotel
LOCATION
United StatesNew YorkNew York CityUpper West Side / Manhattan
NUMBER OF ROOMS
291
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ARTHOUSE HOTEL NEW YORK CITY - Updated 2024 Reviews

Frequently Asked Questions about Arthouse Hotel New York City
Which popular attractions are close to Arthouse Hotel New York City?
Nearby attractions include Zabar's (0.2 miles), Beacon Theatre (0.1 miles), and Banksy's "Hammer Boy" (0.1 miles).
What are some of the property amenities at Arthouse Hotel New York City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Arthouse Hotel New York City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Arthouse Hotel New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arthouse Hotel New York City?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Arthouse Hotel New York City?
Conveniently located restaurants include Original Location, 74th St, NYC, Hummus Place, and Mille-Feuille Bakery & Cafe.
Are there opportunities to exercise at Arthouse Hotel New York City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Arthouse Hotel New York City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arthouse Hotel New York City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Arthouse Hotel New York City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arthouse Hotel New York City?
Many travellers enjoy visiting Hamilton Park (2.1 miles), United Nations Headquarters (2.4 miles), and Theodore Roosevelt Birthplace National Historic Site (3.1 miles).