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30/07/2017 31/07/2017
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    NYLO New York City

    2178 Broadway, at W 77th Street, New York City, NY 10024-6647
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$248
    US$220
    US$248
    US$220
    Traveller (365)
    Room & Suite (497)
    Dining (59)
    The Lucerne Hotel
    2,358 reviews
    #129 of 466 hotels in New York City
     
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    Excelsior Hotel
    2,061 reviews
    #247 of 466 hotels in New York City
     
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “upper west side” (700 reviews)
    “central park” (527 reviews)
    “red farm” (70 reviews)
    Free Internet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from NYLO New York City
    Special Price: 20%off! Rates Vary by Day
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    The Lucerne Hotel
    2,358 reviews
    #129 of 466 hotels in New York City
     
    Hotel Beacon
    3,505 reviews
    #57 of 466 hotels in New York City
     
    Hotel Belleclaire
    3,602 reviews
    #236 of 466 hotels in New York City
     
    Excelsior Hotel
    2,061 reviews
    #247 of 466 hotels in New York City
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,954)
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    11 - 15 of 4,639 reviews

    Reviewed 4 days ago

    Nylo is going down hill! Needs an overhall of staff! Rooms were dirty....lobby was wet from AC condensation and guests were not allowed to sit in lobby because of a movie showing that NO ONE was attending !! Dumb...More

    Review collected in partnership with this hotel
    1  Thank Deborah S
    Response from Connie W, General Manager at NYLO New York CityResponded 2 days ago

    Dear Deborah S, It sounds like you’ve stayed with us before, and we’re sorry to hear your most recent stay was a disappointment. We hate to hear you felt let down and I’d appreciate the chance to connect with you to better understand what went...More

    Reviewed 4 days ago

    I was assigned to a very poor room, however the issues were rectified and my stay was good as a result of the responsiveness of the Front Desk Manager, Christina Verdesca. Because of her responsiveness and resolution of the issues, I will come back.More

    Review collected in partnership with this hotel
    Thank Sue S
    Response from Connie W, General Manager at NYLO New York CityResponded 2 days ago

    Dear Sue S, All of our rooms are a little different, and we’re sorry to hear the one we initially picked out wasn’t a good fit. We’re happy Christina was able to find you a great room. We’re very fortunate to have her as part...More

    Reviewed 5 days ago

    Far too expensive for what little you get. Not easy to find. Paid for a city view room - that had view of only the larger building across the street. Feel ripped off big time. Won't be returning any time soon.More

    Review collected in partnership with this hotel
    1  Thank Thom B
    Response from Connie W, General Manager at NYLO New York CityResponded 3 days ago

    Dear Thom B, We’re so sorry to hear you were disappointed by your room's view during your recent stay. As a boutique hotel, all our rooms are unique which means they have a lot of character, but that also means they all have different pros...More

    Reviewed 5 days ago

    Had a great stay @ nylo in Manhattan, NYC. Front desk staff, lobby personnel, and housekeepers very friendly. Entertainment was even provided in the lounge @ night! Great location w/in easy access to restaurants, shopping, and Central Park. Only negatives were the price for parking-and...More

    Review collected in partnership with this hotel
    Thank markrI7957NL
    Response from Connie W, General Manager at NYLO New York CityResponded 3 days ago

    Dear markrl7957NL, We’re lucky to have a great team and appreciate your noticing their hard work. Great that you had a chance to explore the area and check out some of our entertainment programming. Thanks for letting us know about your experience with Serafina and...More

    Reviewed 5 days ago

    This is my third time returning to this hotel. I love NYLO because of the location, the hardwood floor and the very comfy beds. The location is great and the neighbourhood is safe and has plenty of nice restaurants and a drugstore across the street....More

    3  Thank jipkipdipmama
    Response from Connie W, General Manager at NYLO New York CityResponded 4 days ago

    Dear jipkipdipmama, We’re so happy to hear you’re becoming a regular. We’re pleased you like our rooms and location. We’re fortunate there’s so much nearby. We’re sorry you’ve been frustrated by our Urban Fee. Our goal is to make the booking process simpler by consolidating...More

    The Lucerne Hotel
    2,358 reviews
    #129 of 466 hotels in New York City
     
    Hotel Beacon
    3,505 reviews
    #57 of 466 hotels in New York City
     
    Hotel Belleclaire
    3,602 reviews
    #236 of 466 hotels in New York City
     
    Excelsior Hotel
    2,061 reviews
    #247 of 466 hotels in New York City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$205 - US$435 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #54 Business Hotel in New York City
    • #81 Family Hotel in New York City
    • #121 Romantic Hotel in New York City
    • #129 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 291
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, Travelocity, Hotels.com, Hotwire, HotelQuickly and getaroom.com so you can book your NYLO New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper West Side / Manhattan
    • Also Known As
    • Hotel On The Ave ,
    • On The Ave Hotel ,
    • On The Ave Manhattan ,
    • Ave Hotel New York
    Add Photo Photos
    Traveller (365)
    Room & Suite (497)
    Dining (59)
    Pool & Beach (1)
    Hotel & Grounds (300)
    Bathroom (25)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Upper West Side
    Nestled between Central Park and the Hudson River, the
    Upper West Side offers iconic architecture and a
    quiet, residential respite from the buzzing energy of
    downtown. Along Central Park West are many of the
    city’s most iconic apartment buildings, as well as the
    American Museum of Natural History, which has been
    welcoming visitors to its historic exhibit halls for
    over 140 years. Culture fans will love Lincoln Center,
    ...More
    The Amsterdam Inn
    110 reviews
    .06 miles away
     
    Hotel Belleclaire
    3,602 reviews
    .04 miles away
     
    Inn New York City
    279 reviews
    .33 miles away
     
    Hotel Beacon
    3,505 reviews
    .12 miles away
     
    Nearby Restaurants
    Red Farm
    425 reviews
    .03 miles away
    Mille-Feuille Bakery & Cafe
    216 reviews
    .02 miles away
    Tessa
    178 reviews
    .08 miles away
    Maison Kayser UWS
    143 reviews
    .04 miles away
    Nearby Attractions
    Beacon Theatre
    270 reviews
    .12 miles away
    More and More Antiques
    6 reviews
    .07 miles away
    Zabar's
    487 reviews
    .18 miles away
    Voila Chocolat
    23 reviews
    .12 miles away
    Ask a question
    Questions & Answers
    Tamera B
    8 July 2017|
    Answer Show all 3 answers
    Response from Connie W | Property representative |
    Tamera B, thank you for your question. We do indeed have connecting rooms. Adjoining or connecting rooms can be requested with your reservation, although please note they are subject to availability.
    0
    Votes
    MissBossy808
    15 April 2017|
    Answer Show all 6 answers
    Response from Connie W | Property representative |
    Thank you for your question! Yes, we do have in-room safes that are the appropriate size for a laptop and some valuables. We are also in the process of installing a key-off for our elevators.
    1
    Vote
    Lauren L
    5 April 2017|
    Answer Show all 2 answers
    Response from Connie W | Property representative |
    Dear Lauren19944991, Thanks for reaching out. Yes, all rooms do feature a safe. These are large enough for laptops. Please let us know if there's anything else we can assist with. We look forward to welcoming you to the... More
    0
    Votes
    Room Tips
    "Skip the balcony room - you're 2 - 3' away from other people using their balconies. It's just..."
    Read review
    "Keep music on or sound machine (close to fire station) but I liked being close to the fire station (felt..."
    Read review
    "Good size for NYC. Only the bathroom was tight. Would like a desk and chair, but made do."
    Read review
    "Lower rooms on 77th are across the street from an active fire station. Sirens at 4:00 AM a couple of nights."
    Read review
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