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The Bentley Hotel

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The Bentley Hotel
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3,264 Reviews from our TripAdvisor Community

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Showing 2,889: English reviews
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usa
Reviewed yesterday NEWvia mobile

I had a 4 night stay while my husband had surgery at a local hospital. The hotel is nice. Staff overall was very good. Room not exactly as it looked on the website. It was pretty small, but I understand a lot of rooms in NYC are small, and no river view. It was very clean and the bedding was...

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Thank debbieUsa
Belleair Bluffs, Florida
Reviewed 2 days ago NEW

Proximity to our family and especially our grandchild was priceless. And the price here was remarkably reasonable. Services are limited as would be expected in this price range but the room was clean and well tended to. The staff was attentive when called upon. I noted one incident in the lobby where an indisposed woman was carefully tended to with...

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Thank BluffsGuy
Washington Crossing, PA
Reviewed 2 days ago NEW

My husband and I stayed at the Bentley Hotel the night before his surgery at the HSS. The Bentley offered an HSS rate which was quite good. The room was spacious with nicely decorated furnishings. The room had two sides of large windows with wonderful views and luckily also had insulated large Roman shades that not only blocked light but...

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Thank TravelingTeacher1993
Sedona, Arizona
Reviewed 2 days ago NEW

Happy with our stay. Nice room, clean and located conveniently. Staff was pleasant and helpful. Nowhere in the city are you able to escape the daily honking symphony, but otherwise the neighbors were quiet. Needs free wifi, otherwise fantastic.

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Thank Jessica E
Oklahoma City, Oklahoma
Reviewed 2 days ago NEW

The staff of this hotel are empowered to take care of situations small or large. They were very patient with guests from all over the world even when language barriers existed, they took time to explain things to first time visitors, and they were quick and efficient at check in and check out! I enjoyed the quiet room, Internet worked...

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Thank Dawn T
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Hello Dawn T, Thank you for your review and for your kind words regarding our staff! We hope to welcome you back soon. Cheers, Ronnie - General Manager

Big Indian
Reviewed 3 days ago NEW

Bathroom extremely small. Exterior noise very high even for 11th floor. Charges for everything extra in room including coffee or tea. Only hotel/motel I have ever stayed where there was extra charges for the in room coffee and tea.

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1Thank S2356UPfredh
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear S2356UPfredh, Thank you for your review regarding your recent stay with us. I apologize for the inconveniences encountered and I am naturally disappointed to see that your experience is not consistent with the majority of our reviews. I would be delighted and grateful to be afforded the chance to win you over and provide you with a more typical...

Coconut Creek, Florida
Reviewed 3 days ago NEWvia mobile

Coming from Florida for my appointment at Sloan Kettering, I chose the Bentley Hotel as it's conveniently located across the street. The hotel staff was friendly and helpful. The room was immaculate, comfortable and had a beautiful view. We decided to treat ourselves to dinner at Prime, the on-site restaurant. It is absolutely stunning. I couldn't get enough of the...

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Helpful?
Thank Elana K
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear Elana K, Thank you so much for your remarkable review of The Bentley Hotel NYC. I am thrilled to hear you enjoyed your stay with us and enjoyed the breathtaking views from the room and restaurant! Nothing makes us happier than being awarded the privilege of being your home away from home. I look forward to welcoming you back...

Nashville, Tennessee
Reviewed 3 days ago NEW

Easy walking. East river views. Room was spacious, comfortable and clean! Came for medical visit at Memorial Sloan Kettering. Great location for my purpose and close to shopping, restaurants, sites too!

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Thank kimwO9423NC
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear kimwO9423NC, Thank you for your glowing review of The Bentley Hotel NYC. I am delighted to hear that you were comfortable in the room while staying with us and that you enjoyed the surrounding area. I hope to be able to welcome you back soon! Cheers, Ronnie - General Manager

.
Reviewed 4 days ago NEW

I enjoyed my 3 night stay! The decorations are modern. The mirror next to the bed is nice. The only one thing is that the mini fridge in the room wasn't cold enough but I guess all mini fridge are not as cold!!! So I recommend you eat all the food without leftovers!!!! Thanks

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Thank Holalawalala
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Hello Holalawalala, Thank you for your review of The Bentley Hotel on Trip Advisor. We look forward to your next stay with us. Until then, I remain at your service. Cheers, Ronnie - General Manager

Manchester, Connecticut
Reviewed 4 days ago NEW

I have stayed at the Bentley Hotel several times in the past several years. Our trip to New York is for medical purposes, as my daughter has cancer, and it is close to NY Presbyterian Hospital. Everyone at the Bentley has always been understanding and makes sure my stay is comfortable.

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Thank Marie I

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: £119 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#165 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
82 questions
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Questions? Get answers from The Bentley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view on the upper floors.”
  • It doesn't get better than this...
 of 5 bubbles Howlinggood, 30 Jan 2017 | Read review
“Ask for a view of the bridge/river if possible. You won't be disappointed!!”
 of 5 bubbles debip78, 17 Jan 2017 | Read review
“Go for an upper floor 01/02/03/04”
  • View from 1502
  • View from 711
  • Shabby chair
 of 5 bubbles BestDreamcatcher, 2 Jan 2017 | Read review
“Corner rooms seem larger and brighter”
 of 5 bubbles mrpmjp, 26 Dec 2016 | Read review
“They are all good according to other guests.”
 of 5 bubbles richardlB1305NA, 18 Dec 2016 | Read review
5 of 5