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The Marcel at Gramercy

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The Marcel at Gramercy
The Marcel at Gramercy
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2,617 Reviews from our TripAdvisor Community

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Showing 2,235: English reviews
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I don't normally write reviews but the service that I have received at the Marcel really was amazing. Milta & Kiara on the front desk truly understand what brilliant customer service is, definitely ask for them when you check in. They could not do enough for us, they really did make our stay, thank you ladies. We will definitely be... More 

Helpful?
Thank torsthompson
Rochester, New York
1 review
Reviewed 4 days ago NEW

I had a job interview but realized that I had forgotten my dress shoes and all I had were sneakers. Major panic attack! The people at the service desk (Claribel, Ricardo, and Mike) helped me out greatly and provided me with a pair of black shoes that I could use for my interview. I ended up getting the job! and... More 

Helpful?
Thank ignaciobassi
JP D, General Manager at The Marcel at Gramercy, responded to this review

Very nice, Congratulations!!! Thank you for your review and I am glad you landed that job! Claribel, Ricardo, and Mike are truly awesome and I will be sure to share this review with them. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you... More 

Downers Grove
1 review
Reviewed 4 days ago NEW

Very welcoming and comfortable, even if it was a bit small. Cute and well-kept property! Very nice staff. The guest room was very small; two people would have been uncomfortable but, for one, it was fine.

Review collected in partnership with this hotel

Helpful?
Thank F2770WKbarbarac
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello F2770WKbarbarac, Thank you for your review and I am glad you had a wonderful stay! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com More 

St Albans, United Kingdom
1 review
Reviewed 4 days ago NEW

Thank to you the doormen, The breakfast lounge staff, the cleaners and of course the behind the desk staff. I couldn't get all your names so please do not feel unappreciated. Mohammed, Michael, Kiara, Milta, Ciaribel and Cherri. My husband and i stayed from November 14 to 18 th 2016. The prices were reasonable, so good value, the rooms comfortable... More 

Helpful?
Thank _sara_strain
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello _sara_strain, Thank you for your review and I am glad you had a wonderful stay! I will be sure to share this review with Claribel, Milta, Cheri, and Kiara. They truly are amazing and I am glad they made a difference for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience... More 

Hamburg, Germany
1 review
Reviewed 5 days ago NEW

We enjoyed our stay. There was no wish left open, friendly staff. Perfect! Ideally located to start our sightseeing tours. Nice neighbourhood. Lobby very appealing, roof terrace gladly in the summer again.

Review collected in partnership with this hotel

Helpful?
Thank 539katrins
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello 537katrins, Thank you for your review and I am glad you had a wonderful stay! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com More 

1 review
Reviewed 6 days ago NEW via mobile

I moved from Los Angeles, CA to Baltimore, MD 11 months ago, and It was hard to find great accommodations with ideal prices and kind staff. For my first-time to NYC I chose The Marcel at Gramercy to be the place to stay at. When me and my friends got there the front-desk staff welcome us, they were kinda strict... More 

Helpful?
Thank Mazen A
BentleyNYC, General Manager at The Marcel at Gramercy, responded to this review

Hello Mazen A, Thank you for your review and I am glad you had a wonderful stay! Cherri our Front Office Manager is truly a dedicated professional who goes above and beyond for all of our guests. I am glad she made you feel at home here at The Marcel. Please reach out to me directly for your next visit.... More 

Newport
1 review
Reviewed 1 week ago

Eventually the sirens and horns quieted, and the comfortable bed took me to a sound sleep. Liked the affordable parking arrangement right down the street too. We weren't able to partake of the breakfast, except for coffee, but the food & space looked great & view of buildings was super!

Review collected in partnership with this hotel

Helpful?
Thank Sharon G
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Sharon G, Thank you for your review and I am glad you had a wonderful stay! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com More 

New Orleans
1 review
Reviewed 1 week ago

The staff at the hotel were very helpful. The guest lounge has a great view of the Empire State Building. There is coffee, tea, and warter available during the day. The room was a good size and clean. The location is safe and good.

Review collected in partnership with this hotel

Helpful?
Thank Kathleen F
BentleyNYC, General Manager at The Marcel at Gramercy, responded to this review

Hello Kathleen F, Thank you for your review and I am glad you had a wonderful stay! The Marcel is centrally located to NYC's attractions and its great you were able to take advantage of the view from our rooftop terrace. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return.... More 

Queens, New York
1 review
Reviewed 1 week ago via mobile

My boyfriend and I visited for our 2 year anniversary. We had a beautiful experience. The staff was very friendly and welcoming. The hotel's location is just perfect! Just a few steps away from the subway. Very accessible. The staff exceeded our expectations; especially these 2 particular staff members (Kiara and Robert). Such sweethearts! We were upgraded to a deluxe... More 

Helpful?
Thank Geliana P
BentleyNYC, General Manager at The Marcel at Gramercy, responded to this review

Hello Geliana P, Thank you for your review and I am glad you had a wonderful stay! Robert and Kiara are truly a dedicated professionals who goes above and beyond for all of our guests. I am glad she made you feel at home here at The Marcel. Please reach out to me directly for your next visit. I will... More 

southampton
1 review
Reviewed 1 week ago

I stayed in room 216 at the Marcel between 15th and 19th November. This is the second time I've stayed here and was not disappointed. the room was brilliant, good size and staff were extremely helpful. The location is good, your not to far from the attraction but central to getting around midtown. The only down fall was the room... More 

Helpful?
Thank honey2be
BentleyNYC, General Manager at The Marcel at Gramercy, responded to this review

Hello honey2be, Thank you for your review and I am glad you had a wonderful stay! The Marcel is centrally located to NYC's attractions and its great you were able to take advantage of it during your stay. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking... More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: £115 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#132 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to overlook the street - slighty noisy in the mornings.”
 of 5 bubbles _sara_strain, 28 Nov 2016 | Read review
“in NYC always aim higher, 10th floor has good views”
 of 5 bubbles honey2be, 23 Nov 2016 | Read review
“We were on floor six, and although there was traffic noise below, the room was well soundproofed.”
 of 5 bubbles 2791Selkie, 18 Nov 2016 | Read review
“location is great”
 of 5 bubbles Olaparola, 13 Nov 2016 | Read review
“Ask for a room on the highest floor you can get.”
 of 5 bubbles 670JamesC, 13 Nov 2016 | Read review
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