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The Marcel at Gramercy

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The Marcel at Gramercy
The Marcel at Gramercy
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2,750 Reviews from our TripAdvisor Community

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Showing 2,352: English reviews
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Lexington, Massachusetts
Reviewed yesterday NEW

Clarabel and the entire staff all contributed to a great stay at the Marcel. The location is fantastic, clean rooms, and a very helpful staff. Also, the price was very reasonable for this type of hotel. Will definitely return!

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Thank angela g
Reviewed yesterday NEWvia mobile

I stayed in a double queen room and it was amazing. the beds especially were very comfortable! Upstairs, on rooftop I very much enjoyed the lounge area and the view outside of the city. I would definitely recommend!

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Helpful?
Thank Victoria C
Reviewed 2 days ago NEWvia mobile

I had an extended stay at The Marcel and The Marcel was the anchor for me. I stayed in three different rooms. Yes they were small but were cozy. The tenth floor lounge is a hidden gem. Loved the different neighbourhood vibe at various times of the day. Milta, Ina, and Mohamed were super super helpful. I felt well taken...

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Helpful?
Thank Selina C
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Selina C, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Milta, Ina, and Mohamed delivers consistent service each time. Please reach out to me directly for your next visit. I will ensure another...

New York City, New York
Reviewed 3 days ago NEWvia mobile

We have stayed at the Marcel many times, and it never fails to please. On a recent stay they had to go above and beyond however. My husband became ill on the morning of our departure. First, they gave us a late checkout. Then, he got worse and we needed an ambulance to take him to hospital. Milta and another...

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Helpful?
Thank Virginialp
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Virginialp, Thank you for your review and I am glad we were able to assist you during your stay in taking care of your husband. It is never easy being unwell far from home and I hope sincerely your husband is much better now. Milta sends her regards. Please reach out to me directly for your next visit. I...

Amherst
Reviewed 4 days ago NEW

We enjoyed our stay. Our room was very clean and we had a nice view through the large windows. Everyone of the staff was very helpful. We didn't get everyone's name, but Michael the doorman helped us several times and was very polite and friendly. We also liked the neighborhood, which was very accessible and yet not as busy as...

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Helpful?
Thank K3495UUsusanf
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello K3495UUsusanf, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Michael delivers consistent service each time. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your...

Denham Springs, Louisiana
Reviewed 5 days ago NEWvia mobile

The Marcel was a perfect choice for us. My best friend and I went to NYC to spend some time with my daughter who is graduating soon from NYU. The Marcel was in a great location. The hotel was very nice and clean. Beds were comfy and the room got cold like we like it at night. (Some hotels don't...

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Helpful?
Thank nsmcdonald
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello nsmcdonald, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com

UK
Reviewed 5 days ago NEW

Our first room was extremely small. But it was adequate. The bathroom even smaller. The first night we hardly slept due to noise. We were at the front of the hotel and there was a problem with our window which we didn't realise until trying to sleep. It would not close properly. Positioned near a junction we could hear car...

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Helpful?
Thank Tracy m
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Tracy m, Thank you for sharing your experience with us. I apologize to hear that you found your room to be small. We offer a variety of different sized rooms... including our entry-level Standard room, Superior room, and Deluxe rooms. Perhaps next time you would be a bit more comfortable in one of our larger rooms. I see that...

Kensington
Reviewed 6 days ago NEW

Loved the location and hotel. Was very nice. Staff very helpful. We had a problem with a clogged drain and it was taken care of immediately. Room was quiet and clean and bed very comfortable. We will definitely come back and stay another time.

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Thank laurensX4619ME
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello laurensX4619ME Thank you for your review and I am glad you had a wonderful stay overall. Please reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com

Los Angeles, California
Reviewed 6 days ago NEW

Everything about this hotel was great -- location, room, cost, and most importantly -- their hotel staff. The staff was helpful, friendly and customer-centered. They made the stay comfortable and nice. The room was clean, updated, convenient and fresh. The location was good -- easy to get in/out of with uber access. The cost was significantly less than other similar...

Review collected in partnership with this hotel
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Helpful?
Thank Christine N
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Christine N, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing you again! JP -...

Reviewed 1 week ago

Great view, great room, reasonably priced, and sterling service from Claribel, Milta and Kara in reception! Neighborhood is nothing special, but centrally located and near the subway, which is always key. We loved it!

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Helpful?
Thank Stefan B
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Stefan B, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Claribel, Milta, and Kiara. delivers consistent service each time. Please reach out to me directly for your next visit. I will ensure another...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: £119 - £360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#126 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room high up with a view of The Empire State Building”
 of 5 bubbles tracymurten, 22 Feb 2017 | Read review
“Ask for a view of the Empire State Building. Worth it!”
 of 5 bubbles stefanbZ6896UP, 20 Feb 2017 | Read review
“We were on the 3rd floor which was noisy but then it is New York.”
 of 5 bubbles 603janinef, 18 Feb 2017 | Read review
“Higher floors for more peace, however, don't count on too much of it since you'll be in New York. The night sirens are never ending!”
 of 5 bubbles Y5823GGsarahc, 17 Feb 2017 | Read review
“Ask for a room on the highest available floor, or for a room that doesn't face Third Avenue.”
 of 5 bubbles 840miker, 15 Feb 2017 | Read review
5 of 5