We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Marcel at Gramercy

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Marcel at Gramercy
The Marcel at Gramercy
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,860 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Marcel at Gramercy
See the most recent reviews
Showing 2,443: English reviews
Oakland, California
Reviewed 19 June 2015

This was my first time staying at The Marcel, and I think for future business trips I would definitely come back. It's beautiful, comfortable and in a convenient location. I had a terrible red-eye flight to New York and the check-in staff was wonderful in allowing me to check-in early. They also made sure to accommodate my request for a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank meilinnn
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi meilinnn - Thank you for sharing your feedback with us! We are glad to hear you enjoyed your first stay with us, and hope you make us your new home away from home while in NYC! Please feel free to contact me directly the next time you are planning a return trip, and I will ensure an upgraded room...

Summerville, South Carolina
Reviewed 19 June 2015

Absolutely spotless --everything from front lobby to elevator and finally the rooms were clean. Great bedding with comfortable rooms. Anything we needed the staff took care of us quickly. They helped with drivers, luggage truly a top notch staff. The Marcel helped make our trip to New York fantastic.

 Report
Helpful?
Thank Southern431
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Southern431 - Thank you for sharing your great feedback with us! We're glad to hear that we made your trip to NYC memorable, and we hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Reviewed 18 June 2015

The hotel was clean and neat, although the rooms are small. The staff was very helpful. Danny, in particular, made sure I got out in time to catch my plane. Overall, it is a pleasant and convenient place to stay.

 Report
Helpful?
Thank Janet G
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Janet G - Thank you for sharing your feedback with us! We are glad to hear that the hotel was clean and neat, and love that Danny was very helpful! I have shared your comments with him, and he is very appreciative. We hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com

County Kildare, Ireland
Reviewed 18 June 2015

Overall my boyfriend and I had a pleasant stay here in June. The hotel is in a fantastic location, only a few blocks from the subway and the Empire State Building. There are some lovely restaurants nearby too, try The Bluebell Cafe and Lyric.Taproom is also a nice place for a few drinks in the evening. We were very impressed...

 Report
Helpful?
1Thank Shauna O
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Shauna O - Thank you for sharing your feedback with us! We're glad to hear that our Team upgraded you upon your arrival, and hope the extra room was helpful for you. I am sorry to hear about the confusion with the water from the mini bar. Please feel free to email me directly if the credit still has...

Huntington Beach, California
Reviewed 17 June 2015

The stay was fantastic and the staff were awesome. The staff were constantly asking me what else they could do for me and more than willing to assist. They greeted me like I was coming home, which I was...Just a great stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank P1999TJwilliamh
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi P1999TJwilliamh - Thank you for sharing your great feedback with us! We love to hear about the great experiences we provide to our guests... and your experience is no different! We hope to see you again soon. Mike Williams General Manager mwilliams@marcelhotelnyc.com

Toronto, Canada
Reviewed 16 June 2015

check in was quick. Internet was awful, worked only one day and was so slow. Coffee in the guest lounge was disgusting. No lactose free products for people with dietary needs. Rooms were broom closets.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Daniel N
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Daniel N - Thank you for sharing your feedback with us. I am sorry to hear about your need for lactose free products. We actually offer dairy-free creamer in our lounge to accompany our complimentary coffee and tea. We hope you were able to take advantage of this. Thank you again - take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Reviewed 16 June 2015 via mobile

For the crazy price range for hotel stays in New York, I would say this is the best value for money. Although the rooms are quite small, they do offer an upgrade upfront and the hotel itself is in a great location and has a beautiful view of the city from the rooftop patio. The staff were always friendy, polite...

 Report
Helpful?
1Thank SarahMShort
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi SarahMShort - Thank you for sharing your experience with us! We're glad that you found our hotel to offer a nice value, and love that our Team took great care of you during your stay. We hope to see you again soon! Take care. Mike Williams General Manager mwilliams@marcelhotelnyc.com

South Florida, Florida
Reviewed 14 June 2015

When I first started researching hotels to stay in NYC, I initially started to research my favorite familiar brands. However, a business associate from the area highly recommended The Marcel at Gramercy. I am so happy I took the suggestion. This hotel is clean, the relatively spacious rooms seem to have been recently redesigned as everything seems new, the staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank AshleyChristine224
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi AshleyChristine224 - Thank you for your great review! We're thrilled to hear that you enjoyed your stay, and even happier to hear that our bellman, Danny, gave you great service. He is very appreciative for your kind words. We hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Columbia
Reviewed 13 June 2015

Needs help in trying to restore this hotel to the place it once was .floors are hard to get to elevators are not programmed correctly , can take 10 minutes or more To get downstairs .. Let's to the rooms never work .. Had to have a new key upon my return to the hotel every night for a week

Review collected in partnership with this hotel
 Report
Helpful?
Thank Larry R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Larry R - Thank you for sharing your experience with us. I am truly sorry to hear of the difficulties you experienced during your recent stay with us. I have sent you a private email message, and hope to hear back from you soon. Thank you again! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Basildon, United Kingdom
Reviewed 12 June 2015

The hotel is in a great location. The staff are really friendly and helpful. The room was great for what we needed. Will deffinately book again and recommend to all !! Special recommendation for the door staff who went out of their way to make you feel great, giving tips on the area and best places to go.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Alicia S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Alicia S - Thank you so much for sharing your great review with us! We're glad you enjoyed our convenient location, and love that the staff was very friendly and helpful! We hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

892 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (497)
Viewed
View from Room (34)
Viewed
Room/Suite (132)
Viewed
Hotel & Grounds (75)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (32)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (208)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (83)
Viewed
Deluxe King Room (16)
Viewed
Deluxe Two Double Room (99)
Viewed
Junior Suite (24)
Viewed
Standard King Room (18)
Viewed
Standard Queen Room (42)
Viewed
Superior King Room (18)
Viewed
Superior Room (20)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Ameritania Hotel
Ameritania Hotel
#138 of 467 in New York City
4,791 reviews
Manhattan
The Lex NYC
The Lex NYC
#34 of 467 in New York City
629 reviews
Upper East Side
The Bentley Hotel
The Bentley Hotel
#245 of 467 in New York City
3,404 reviews
Show Prices
Show Prices
Show Prices
Gramercy Park
Park South Hotel
Park South Hotel
#48 of 467 in New York City
2,114 reviews
Gramercy Park
Gramercy Park Hotel
Gramercy Park Hotel
#88 of 467 in New York City
1,402 reviews
Midtown
Seton Hotel
Seton Hotel
#201 of 467 in New York City
771 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: £147 - £350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#111 Business Hotel in New York City
#120 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views”
allanb740, 31 Mar 2017 | Read review
“Try and get a room higher up ours was on 6th floor”
davem656, 22 Mar 2017 | Read review
“great staff, good location”
G2127DAashleyl, 20 Mar 2017 | Read review
“We have stayed in a variety of rooms and all are OK. Higher floors offer better views.”
brookslambert, 2 Mar 2017 | Read review
“Get an upper floor room away from street noise.”
LongIdler, 28 Feb 2017 | Read review
5 of 5