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All reviewsgrand central stationcozy queennew yorktimes squaremadison avenuelobby barrockefeller centerhotel is in a great locationmidtown manhattanempire statefew blocksstarbuckssubwayjfkbroadwaytheatre
When we checked in the hotel offered us an complimentary upgrade, since we where staying as long as nine days. But, this was in fact just a cover to fix their overbooking. The room we got was worse then the one we booked, small and...More
I have been to NYC numerous times on vacation, staying at various hotels including the Waldorf Astoria. The Roosevelt stay was more enjoyable than any, mainly because do your staff, particularly guest services staff Robyn Barnett. She went above and beyond to make me and...More
14 Thank Toni B
Response from Ariadna F, Guest Relations Manager at The Roosevelt HotelResponded 5 November 2017
Dear Toni B-
Thank you for taking the time and letting us know how we are doing. I am delighted to know you received wonderful service from our very own Robyn! I will personally share your review, as I am sure it will make her...More
Do not stay here if you expect to leave with everything you came with. My husband and I stayed at this hotel for our anniversary, and on our last night a precious item was missing from our room after housekeeping came to clean. When we...More
I booked a Business conference in the ballroom. A few of my packages I had delivered to the hotel went missing. A banquet Manager named Javier Vargas wasn't very helpful in Locating them he was very rude to me and my Assistant all he can...More
Stayed here from Mar 9 for 3 nights as a couple.First impressions were good, very grand entrance foyer,huge reception area. However, we had some issues. Elevator service is quite poor for such a large hotel. We waited quite a lot every time we wanted to...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.