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The Roosevelt Hotel

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7,944 Reviews from our TripAdvisor Community

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Showing 6,048: English reviews
Reviewed yesterday NEW

Upon check-in the robotic receptionist informed me that I'd be charged an additional mandatory charge of $21, which includes Wi-fi. I have no great need for hotel wifi, as I already pay for an i-pad data plan. I'm upset that Trip Advisor quotes me a price after I take the time to do my research, only to have the Roosevelt...

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Helpful?
Thank Matthew L
Seoul, South Korea
Reviewed 2 days ago NEW

You get what you pay for in NYC, so just take this into consideration when booking. It is a decent hotel, with impressive lobby, and good rooms for the price. That staff was actually very responsive and helpful when I needed quick laundry during the holiday season. Elevators are extremely slow, and be prepared for a very busy front desk....

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Helpful?
Thank Clark G
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for staying with us and offering your feedback. Our "very helpful" staff thank you for their accolaid and happy to hear from you. "Location & Value" never go out of style and we are so pleased you enjoyed both here with us. We are looking forward to your next visit.

Aylesbury, United Kingdom
Reviewed 2 days ago NEWvia mobile

Good location & lovely reception area, but extremely rude staff & so unbearably hot. Unfortunately unable to control heating in the rooms or open the windows. I guess the heating was turned up as it was so cold outside but it really was so uncomfortable & we found it hard to sleep. Also the lifts were soooo slow, when all...

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Helpful?
Thank Rachael C
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

It was wonderful to recueve your review, thank you. It is distressing to us that you were uncomfotrable in you room. By design each room controls its own heating and so sorry to hear yours was not working proberbly, we will adress this immediately. When you return please ask and we will sent a coffee maker which is available upon...

Horsham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for four nights with family. We had two rooms, each with Two large comfortable beds. The rooms were clean and of a good size, the staff pleasant and polite. Showers hot with plenty of water, coffee maker requested and useful, coffee not replenished unless requested each day. Never waited more than a couple of minutes for a lift(...

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Helpful?
1Thank luna-jasper
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you very much for you great feedback. It is do refreshing to hear from you and happy you enjoyed your stay with us. We do out very best to to please each an every guest, so happy we succedded. Please come back and see us soon.

Melbourne, Australia
Reviewed 2 days ago NEW

Family stayed in 2 double beds, friends stayed in second room. Very squashy rooms that struggle with heat in summer due to the heritage style of hotel and this lack of modern aircon. We spent all our money so when checking out, did not have money to tip the bell person. He threw our luggage around, breaking contents. Hotel was...

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Helpful?
1Thank pauldsor
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for sending your responce, we do value your opinion. We apologize again for your experience and so happy we were able to sort everything out in the end. We are working on improvements and excited for you to come back and see how we are doing. We hope to see you soon.

Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

We stayed for 5 nights. The staff were not overly helpful but got the job done. The elevators took a long time but worked fine. There is free wifi and it worked really wel in our room. There wasn't much room for bags etc in our room but the bed was comfortable. The bathroom was tiny and the shower while...

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Helpful?
Thank Samjel
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel for 5 days Pros- good location, impressive lobby, good internet speed. Cons - the room was terrible. Damp crunchy wallpaper. We had to run the shower for 20 minutes to get hot water in the morning and at night. Drafty windows, noisy pipes and heater. Depressing room overall. So many people on here have mentioned...

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Helpful?
Thank Charlotte C
Reviewed 3 days ago NEWvia mobile

The only thing I like about this place is that the entrance is impressive, Art Deco historic looking, and it doesn't smell. It's relatively clean. But the staff is HORRIBLE. They hung up on me multiple times, are very short and impatient (maybe it's a New York thing?), and do not assist or ask any questions ("is there anything else...

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Helpful?
Thank Irina R
Reviewed 3 days ago NEW

Ignore all the bad negative reviews about this hotel. Everything about this hotel is amazing. Stunning decor in the main lobby. Our room was fabulous, couldn't fault it what so ever, very clean and standard was excellent. Maid service was 100% and very pleasant staff, the staff throughout the hotel was exeptional, couldn't do enough for us. Doris who works...

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Helpful?
3Thank Julie J
Espoo, Finland
Reviewed 3 days ago NEWvia mobile

The hotel has great history and it is very beautiful! The lobby was gorgeous and our room was beautifully decorated. Only thing I can complain about is the aircondition in the room, it was like ancient and very loud... The location is very good, you can walk to the Time square and all the sights.

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Helpful?
1Thank SonjaHolm

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more   less 

Additional Information about The Roosevelt Hotel

Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £109 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
Reservation Options:
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Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc
Hotel Style:
#213 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Roosevelt Hotel staff and other travellers.
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newtown

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel before you arrive to make sure the price Trip Advisor quotes is what you'll end up paying.”
 of 5 bubbles Z5056HBmatthewl, 15 Jan 2017 | Read review
“Confirm views, some are horrific.”
 of 5 bubbles clark603, 14 Jan 2017 | Read review
“Fantastic location, few mins away from Grand Central Statiom”
 of 5 bubbles , 13 Jan 2017 | Read review
“we were v. happy with corner facing Grand Central.... very quiet on weekend”
 of 5 bubbles JohnH820, 11 Jan 2017 | Read review
“Rooms overlooking shops middle floors”
 of 5 bubbles rosesmith788, 9 Jan 2017 | Read review
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