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Extended Stay America - El Paso - West

63 reviews
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Traveller (8)
Room & Suite (7)
Dining (1)
Overview
  • Excellent54%
  • Very good17%
  • Average11%
  • Poor6%
  • Terrible12%
Travellers talk about
“granola bars”(2 reviews)
“nice kitchen”(2 reviews)
“clean room”(5 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - El Paso - West
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Reviews (63)Write a Review
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All reviewsgranola barsnice kitchenclean roomcoffee potmovie theaterwest sidea great place to stayother hotelswithin walking distancekitchenetteguillermodishwasherrenovation
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11 - 15 of 59 reviews
Reviewed 22 July 2017

I'm not usually one to stay in a hotel for less than $100 but I know someone who stayed at the Extended Stay American West location in El Paso for months so I figured I'd try it. For less than $70/night I got a clean...More

Thank Zavoy
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 23 July 2017

Zavoy, we appreciate you choosing to stay at Extended Stay America - El Paso - West and taking the time to write a review. It's great to know you had an enjoyable stay and that you found us to be at a good value. Thank...More

Reviewed 17 July 2017

I really liked the place, it has more that I was expecting, confortable, big, a mini suite basically, it really felt like staying home, it's a really nice option for a getaway entire weekend with friends or couples :)More

Review collected in partnership with Extended Stay
Thank 155abbyp
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 19 July 2017

Thanks for the awesome feedback. We are thrilled to know we exceeded your expectations and that you were especially happy with your comfortable room. It was a pleasure hosting you at Extended Stay America - El Paso - West, and we look forward to serving...More

Reviewed 15 July 2017

Visiting El Paso in July was a concern when I had to make a medical appointment. It was so nice to find Extended Stay America with a lovely, comfortable room, nice kitchen, great service and cleanliness. And yes, I was in the pool at least...More

Review collected in partnership with Extended Stay
Thank Q5714XWsheilas
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 17 July 2017

It was our pleasure having you as our guest at Extended Stay America - El Paso – West. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Reviews such as yours mean a lot! We look forward...More

Reviewed 10 July 2017

Property was immaculate inside and out. Daytime front desk was outstanding, evening desk left a lot to be desired. There is no maid service or maintenance on weekends, so if something happens you are stuck until the day person gets in. Pool closes early (9pm),...More

Review collected in partnership with Extended Stay
Thank O8098HXroberta
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 11 July 2017

Thank you for being a guest at our hotel. We are pleased to know you were impressed with our well-kept property and that you liked our in-room amenities. However, I am sorry we missed meeting most of your expectation while you were here and regret...More

Reviewed 7 July 2017

Front desk staff needs a dose of professionalism. This unfriendly unwelcoming experience has turned me off to extended stay hotels... it was that bad. I was inclined to record the open "private" conversation front desk women were having as I waited to be checked in...More

Review collected in partnership with Extended Stay
Thank michellenE5473IL
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 8 July 2017

We cannot apologize enough for your experience when staying at our hotel. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the standards you should always expect from us every single stay. We are all committed...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$66 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$66 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (8)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (12)
Questions & Answers
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Karla G
27 March 2016|
Answer
Response from padprod | Reviewed this property |
Yes it does
0
Votes
Larrylegend27
25 March 2015|
AnswerShow all 2 answers
Response from DougDVW | Reviewed this property |
The Convention Center is about a 10 minute drive just down the freeway. I would recommend staying here, as there are more restaurants to choose from.
0
Votes
Room Tips
"2nd floor room end of the hall was quiet"
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"Rooms on the back of the building may have less traffic noise."
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"top floor has less traffic no noise"
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"The back side of hotel may be a bit quieter than room fronting on Sunland Park."
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