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Extended Stay America - El Paso - Airport

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Extended Stay America - El Paso - Airport
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 26 October 2016 via mobile

Excellent stay at the El Paso location. Front desk is always helpful and quick to fix any issues or supply needed things. Cynthia at the front desk is the bomb, she made sure my tax exemption was put in, which got me some money back. 100% recommended!

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Helpful?
Thank Harold S
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

It is so rewarding to read you had an excellent experience with us. I am so proud of our team for providing you with great customer service and for making sure to handle any issues you had. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our...

El Paso, Texas
Reviewed 16 September 2016 via mobile

I had a great stay here! The staff it's super helpful and very friendly! Definitely going to stay here again and I recommend it to my friends and family. It is a great place it feels like a home away from home

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Helpful?
Thank Cherisekg
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. Your comments about our helpful staff and how you would recommend us are much appreciated. If you would like to discuss this further, please do not hesitate to contact me at elp@extendedstay.com. We would love to have another chance to provide you with a...

Reviewed 28 July 2016 via mobile

Great place to stay while on vacation. Highly recommended!! Close to all restaurants, and airport. Shuttle available if needed. Great employees. Rooms are excellent. Scenery from hotel is complimentary/plus. Enjoyed my stay while visiting the area.

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Helpful?
Thank James C
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our property meet your expectation. It is also great to know that you took advantage of our convenient location and airport shuttle. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 23 June 2016 via mobile

The service here is up there with the rest of the the best ones. The front desk and management is friendly and courteous will go above and beyond for any requests. The overall stay was great and the amenities in the room fulfill business travelers needs to the tee.

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Helpful?
Thank Jesus V
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for providing you with excellent customer service during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

El Paso, Texas
Reviewed 22 June 2016

Nice view of the mountains on the west side of hotel. Staff is very conscientious, and room is cleaned weekly for my monthly stays. Any problems with the room are taken care of expediently when reported to staff.

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Helpful?
Thank svpirrone
Manager_11525, Manager at Extended Stay America - El Paso - Airport, responded to this review

I appreciate you taking the time to post a review of our hotel. I am glad that you were so pleased with our wonderful staff and the cleanliness of your room. I will certainly share your kind words with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another enjoyable...

Playa Samara, Costa Rica
Reviewed 10 May 2016 via mobile

We stayed at this facility for one month while relocating from Panama to the US. We had 7 suitcases and 2 cats as this was an international move for us. We were trying to buy a home in Las Cruces about I Hour from here. We were typically gone 10 to 12 hours a day while looking for property. Unfortunately...

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1Thank bfutterman
El Paso, Texas
Reviewed 14 February 2016

The room itself isnt bad, but if you are staying long term like I was going to, you find out you have to take you own trash out, there is no maid service - at all, you have to trade your own towels at the office, there are really shady people that stay there. And then theres the internet and...

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Helpful?
Thank Gary V
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will be sure to share your...

Reviewed 23 January 2016

We have been here for almost 2weeks waiting on my daughter to get a house with the military and this was just like a little apartment for us. The kitchen is perfect so we don't have to eat out everyday. The beds are comfortable and service is very nice and helpful. Its nice having a small laundry mat in the...

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Helpful?
Thank tomsgrl
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about our hotel and staff. I’m so pleased to read that you enjoyed our comfortable accommodations, convenient location and our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming...

Reviewed 17 June 2015 via mobile

I took this trip with my lil sister and it was the first time we took a trip alone with just the two of us and this hotel helped us with not being expensive and clean :) we had so much fun on our trip and had no problems with this hotel on any thing I love it...so if ur...

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Helpful?
Thank arizonagirl1993
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our prices met your expectations and that our hotel was clean. Please feel free to contact me directly for future reservations at elp@extendedstay.com. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Mesa
Reviewed 7 June 2015

Booked stay while home undergoing remodel. Checked in late and not offered any choice of rooms...by time we got unpacked and started looking around room found melted cheese sauce on microwave turntable.....that was start to uncovering worn linens, pillows, bedding and uncleaned areas of room. We were fortunate to have our own and took all provided linens and stowed under...

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1Thank Dave R
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our hotel didn’t meet your expectations. In response to your feedback, I am going to make sure that during check-in we verify room types to ensure that each guest is satisfied with their room. Additionally, I will be meeting with our housekeeping staff to ensure...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Extended Stay America - El Paso - Airport

Address: 6580 Montana Ave, El Paso, TX 79925-2129
Region: United States > Texas > El Paso
Price Range: £53 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - El Paso - Airport 2.5*
Number of rooms: 20
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Also Known As:
El Paso Extended Stay
Extended Stay El Paso
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Questions & Answers

Questions? Get answers from Extended Stay America - El Paso - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side of hotel on 3rd floor offers a nice view.”
 of 5 bubbles svpirrone, 21 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles garyv848, 14 Feb 2016 | Read review
“Ask for remodeled room, 3rd floor is smoking”
 of 5 bubbles 504daver, 6 Jun 2015 | Read review
“West side on 3rd level is the quietest!”
 of 5 bubbles ricks756, 2 Mar 2015 | Read review
“Asked to be supplied with everything BEFORE you book”
 of 5 bubbles RichCasa, 28 Jul 2014 | Read review
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