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Quality Suites University

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Room & Suite (13)
Pool & Beach (3)
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Overview
  • Excellent18%
  • Very good33%
  • Average22%
  • Poor17%
  • Terrible10%
6 Jun 2017
“Great price and friendly staff!”
23 May 2017
“NOT MAINTAINED WELL”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (70)
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1 - 5 of 68 reviews
Reviewed 6 June 2017 via mobile

This hotel definitely is due for a remodel, however the room is big, clean, and the staff is one of the friendliest I have encountered. We had no issues with road noise and had a quiet night. Breakfast was standard and even though a sign...More

1  Thank Phillitravels
Reviewed 23 May 2017

I stayed here in 2014 and gave it a good review. Not near as good now. Tiny TV, but lots of stations. No printed TV chanel list, “we’re changing our channel lineup”. Uh, why does that mean you can’t have a current list? Almost $30...More

Thank drdroad
Response from Kelsey S, General Manager at Quality Suites UniversityResponded 25 May 2017

Good morning I wanted to thank you for giving us your feedback from your recent stay. I do apologize that we did not have a tv listing in your room and while we are changing our lineup that is not a reason for not having...More

Reviewed 20 May 2017 via mobile

Other than going to my first assigned room and it wasn't cleaned and a power outage it was a comfortable stay and the room was clean. The third floor was under construction but there was no noise by the time I arrived. I didn't get...More

Thank hobbsnm
Response from Kelsey S, General Manager at Quality Suites UniversityResponded 25 May 2017

Good morning hobbsnm I wanted to apologize for the inconvenience of having to be changed to a different room because it was not ready to be occupied. We have address the issue and we hope it does not repeat itself. We did appreciate your patience...More

Reviewed 29 March 2017 via mobile

We are originally from El Paso and still have family here, but rather stay here at this place and staying with family. We decided to come in for the weekend to bring a couple friends of ours to visit El Paso. One of my friends...More

Thank Michelle P
Response from Kelsey S, General Manager at Quality Suites UniversityResponded 2 April 2017

Good morning Michelle P Thank you so much for telling us about your experience with your stay. We are pleased to know you had a positive experience and we are especially thrilled to know that you consider our location a home away from home. We...More

Reviewed 18 December 2016 via mobile

Three moths ago I paid for a junior suite and a king size bedroom at this hotel, I arrive with my family on Friday December 16th, 2016 at 10 pm and the front desk girl told me the just had the king size bed room...More

1  Thank Maria Laura R
Response from Kelsey S, General Manager at Quality Suites UniversityResponded 4 January 2017

Good morning I did review your comments on your stay and I wanted to apologize for the inconvenience of having to move you to our other property across the parking lot. We unfortunately overbooked our Comfort Suites for 2 months and did not have the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Breakfast Available
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$64 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$64 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Room & Suite (13)
Pool & Beach (3)
Questions & Answers
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Room Tips
"The best views require tolerating the noise from I-10. The rooms on the other side are quieter but no views."
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"Avoid the rooms directly above the pool, those are loud and noisy at night."
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"First floor for good Internet"
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"Higher rooms have less noise from above you."
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