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Hotel Indigo El Paso Downtown

Traveller (166)
Room & Suite (77)
Pool & Beach (28)
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Hotel website
325 N Kansas St, El Paso, TX 79901-1411 See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
3.5 Star accommodation
Additional information
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Offers from Hotel Indigo El Paso Downtown
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (393)
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All reviewsfifth floorfloor to ceiling windowsaveda productsbar and pool areafront deskbeautiful pooldowntown arearestaurant downstairssun cityparking garagegreat customer servicevaletreneterravioletconciergecabana
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1 - 5 of 385 reviews
Reviewed 4 days ago via mobile

I am writing this review at 2:54 am because apparently there is a party in the hallway that the front desk cannot handle and woke me up..... (I am by the way in the east side of the hotel, the side that supposed to be...More

1  Thank Vannessa L
Hotel's Favourite
Reviewed 10 July 2018 via mobile

I stayed here while traveling on business and enjoyed a beautiful view from the top floor. The room was clean, quiet, comfortable, and beautifully decorated in a contemporary design. It was a step above the usual hotel decor. I took advantage of their parking valet...More

1  Thank Signal_CPTs
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 6 August 2018

Thank You Signal_CPTs for your wonderful review. We are glad Hotel Indigo is a convenient location for your needs. And could it not be?! Walking distance to different Bars and Restaurants, Museums, Historical Markers, Baseball Park, and not to mention the Convention Center itself. As...More

Reviewed 1 week ago via mobile

The room was very clean, and the staff was friendly & helpful. The lobby on the 5th floor was unforgettable. We had a nice swim with our 4 year old daughter, and she was a huge fan as well. We will definitely be returning!!

Thank lorakobe08
Reviewed 3 weeks ago

Great place to meet and greet out of town guests. The roof top area on the 5th floor, is laid out very well, and gives visitors a great initial taste of our great city. Good service, and good atmosphere, outside on the deck the music...More

Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 2 weeks ago

Thank you BTBELP for your very kind review. We are happy you got to enjoy our 5th Story. It is full of experiences to say the least. And yes, we completely agree with you, it show cases El Paso for what it truly is: a...More

Reviewed 3 weeks ago via mobile

Excellent service, well laid out and kept rooms, a cute bar, and a great pool. This is an upscale hotel within walking distance of most things in the downtown area. The front desk is not on the ground floor, so do pay attention to the...More

Thank Liv M
Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 2 weeks ago

Thank you Liv M for your wonderful review. We are glad to learn you did enjoy your stay with us. Hotel Indigo is in fact within walking distance of just about everything in Downtown El Paso. You name it: City Offices, Law Firms, the main...More

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Hotel class
Contact Information
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$127 - US$253 (Based on Average Rates for a Standard Room)
Formerly known as
Artisan Hotel El Paso
United States > Texas > El Paso
Traveller (166)
Room & Suite (77)
Pool & Beach (28)
Dining (6)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Christian B
12 August 2018|
AnswerShow all 3 answers
Response from Marilyn D | Reviewed this property |
Don’t know. Sorry.
Matthew H
22 July 2018|
AnswerShow all 2 answers
Response from Signal_CPTs | Reviewed this property |
If you are a hotel guest, they validate parking.
Matthew H
22 July 2018|
AnswerShow all 5 answers
Response from Carol C | Reviewed this property |
I am not sure but the staff are super friendly and helpful. They'll be happy to answer your question. Enjoy your stay.
Room Tips
"Rooms on the east side of the hotel will be the quietest."
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"Ask for a room facing away from the pool/bar area if you want peace and quiet."
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"If you have to stay here do not book a room on the pool side."
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"Best room is a quiet room at another hotel."
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