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Comfort Inn & Suites I-10 Airport

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Comfort Inn & Suites I-10 Airport
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites I-10 Airport
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Showing 351: English reviews
El Paso, Texas
Reviewed 30 June 2016 via mobile

A really clean hotel. The complimentary breakfast was great. Never been to a hotel with a "happy hour". Can't go wrong with pizza and beer. That kid up there was nice. I think his name was Eli. Management was a doll. Very great stay. I highly recommend.

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Helpful?
Thank marquezjavi3
Management response:

Thank you for choosing Comfort Inn & Suites as you favorite hotel in El Paso. We really appreciate reviews such as yours. Our main goal is to always do our very best for all of our guests. Our staff works very hard to maintain a nice and clean hotel. I will let them know about your comment. I will also...

Reviewed 29 June 2016

The greeting we received at the registration desk was among the nicest we have experienced anywhere. I love this hotel, I recommend it to everyone. I stayed a week and I had a wonderful stay. The front desk staff is so friendly. Breakfast is so good, I loved their pancakes and coffee available 24/7 upon the third floor.

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Helpful?
Thank Grisel F
Management response:

Dear Grisel, We would like to thank you for taking the time to complete our onlinereview on Tripadvisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. My staff works extremely hard to make guest like yourself happy. Customer service is our number one...

Killeen, Texas
Reviewed 29 June 2016

A short trip to El Paso became longer and difficult when we had to attend a funeral. Knowing that we had a comfortable room to return to was a good thing. Having a hot and fresh breakfast available every morning started our days off in the right direction. Mr Salvador did a fantastic job in the breakfast room. Not only...

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Helpful?
Thank jimchex
Management response:

Dear Jimchex, I am sorry to hear about your recent loss, but I am glad to hear we were able to make your visit comfortable. Thank you for you feedback we are happy to hear you enjoyed our amenities and the service you received. Your review will serve as encouragement to all of our staff as we strive to continuously...

Reviewed 29 June 2016 via mobile

Great hotel awesome friendly staff. After my breakfast I began a conversation with one of the staff named Sal. He gave me a lot of advice to aid me on my journey towards San Diego. Also helped me pack up some of my food and belongings. What a great guy! Keep it up comfort inn, choice hotels, and keep hiring...

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Helpful?
Thank James W
Management response:

Dear James, Greetings and thank you for being a loyal customer of our Comfort Inn & Suites, El Paso Airport. I appreciate your mention of friendly and accommodating service. We know the staff members are our greatest asset and I am proud of my team! I will be letting Sal know of your outstanding review and to keep up the...

El Paso, Texas
Reviewed 27 June 2016

I love this hotel, since the moment you walk in there is someone there to always greet you with a smile and a great attitude. Norma makes you feel right at home!, she goes out her way to assist you with anything you need. Breakfast was excellent!. Norma is always on top of everything and always has a smile on...

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Helpful?
Thank matteoleyva
Management response:

Dear Matteoleyva, Thank you for taking the time to write a review for the Comfort Inn & Suites I-10 Airport, with such positive feedback! I am so pleased you enjoyed your most recent stay and that you liked our breakfast. I have shared your comments with my staff, and they join me in thanking you for your kind words. We...

Reviewed 25 June 2016 via mobile

Went to El Paso for Easter weekend to visit all my family i stayed again at my favorite hotel , like always I was treated amazing everyone was very nice and professional and the site was nice and tidy its always nice to see familiar faces and especially Elizabeth for taking special care of my request , thank you for...

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Thank Yoyis R
Management response:

Dear Yoyis, We would like to thank you for taking the time to complete our survey on Tripadvisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. My staff works extremely hard to make guest like yourself happy. Customer service is our number one...

Murfreesboro, United States
Reviewed 22 June 2016

Very friendly staff and nice clean rooms. The desk clerk was able to accommodate my request for a top floor room. I went to the happy hour and the complimentary food was hot and fresh. Sal treated us right and he seemed to take pride in his happy hour. Thanks!

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Helpful?
Thank Tim F
Management response:

Dear Tim, Thank you so much for choosing our hotel for your recent visit to our area and for posting a review on Tripadvisor. I appreciate your positive comments. Our hotel runs smoothly because of our great employees and the initiative taken to get tasks done. We would love to have you back and hope to see you soon. Best...

El Paso, Texas
Reviewed 22 June 2016

The staff was super friendly from the moment I walked in. Norma Galaviz was very helpful in setting me up and finding the perfect room the perfect size bed for a great night. I would definitely come back!!!

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Helpful?
Thank sebasher11
Management response:

Thank you for taking the time to write a review for the Comfort Inn. Comments like yours is what we look forward to. We strive to provide an excellent service and I am glad to see we accomplished this with our guests. Whenever you are in El Paso please do not hesitate to contact us directly to take care of...

El Paso, Texas
Reviewed 22 June 2016 via mobile

After arriving in El Paso after a long drive, we were so glad to have such a wonderful and comfortable stay. The staff is so friendly and professional. I was looking for more towels and Magda was able to assist me, she is wonderful lady. Also Norma did an excellent job of having my room impeccable. Offered many choices and...

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Helpful?
Thank Yvette S
Management response:

Dear Yvette, Thank you for your feedback. I am glad that our level of customer service exceeded your expectations. I will make sure to pass on your comments to the executive team. We always welcome concerns that give us the opportunity to improve. We are glad we were able to accommodate you, and look forward to seeing you soon. Kind...

El Paso, Texas
Reviewed 22 June 2016

Awesome way to start a morning. Great Selection and the cook, Sal Huerta, was very friendly and helpful. Accommodating and also went beyond to provide us what we were looking for. He heated up items that had ran out in the buffet especially for us.

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Helpful?
Thank jortega888
Management response:

Thank you for taking the time to fill out a review with such positive feedback! I have shared your comments with Sal, and he joins me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites I-10 Airport staff and other travellers.
6 questions
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Washington DC, District of Columbia
2 months ago
Beaufort, South Carolina
4 months ago
Washington DC, District of Columbia
2 months ago
Redwood City, California

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Questions? Get answers from Comfort Inn & Suites I-10 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good enough for me!”
DeeCee86, 17 Jan 2017 | Read review
“stayon the 3rd floor.”
sawdkz, 10 Jan 2017 | Read review
“Can't go wrong with any of the rooms, simply enjoy the stay!”
ericka669, 27 Dec 2016 | Read review
“Away from freeway noise”
Resque, 13 Dec 2016 | Read review
“ATT users should try for an upper floor to get better signal.”
DayTripDude, 4 Oct 2016 | Read review
5 of 5