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Motel 6 El Paso - Southeast

TravelocityUS$44*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Motel 6 El Paso - Southeast
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Motel 6 El Paso - Southeast
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Showing 159: English reviews
Reviewed 31 December 2015 via mobile

Grotesque, is the perfect word to describe this lodging. I am well travelled, but have never witness such neglect or incompetence in a hotel. I will begin with the rodent feces on both sides of the bed. It appeared to be discharged from a rabbit; very possible since they permit pets. The cover to the heater/AC system refused to stay...

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Helpful?
1Thank M R
Linda S, General Manager at Motel 6 El Paso - Southeast, responded to this review

Dear M R; Thank you for taking the time for sharing with us you recent experience at Motel6 . We apologize for not meeting your expectations, We at Motel 6 strive to deliver a superior loging experience. Rest assured appropriate measures are being taken to adress the problem and prevent future occurrence. We appreciate your sharing your concerns and hope...

Port Isabel, Texas
Reviewed 28 December 2015 via mobile

Had to stay here during the snow storm. The staff was great, he tried to give me the best deal he could and did. The hallway leading to my room smelled funny, but the room was fine it was clean. They did not have breakfast, but did have coffee ready.

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Helpful?
Thank Corbendallas40
Linda S, General Manager at Motel 6 El Paso - Southeast, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at Motel6 El Paso Southeast #4942. At Motel 6 we strive to provide a superior guest experience and we are happy to hear that your stay with us was a good one. We hope your next visit will be even better. Sincerely, Irene FInley General Manager.

Austin, Texas
Reviewed 26 July 2015

We were working way east in El Paso and stopped in at the Value Place next door. They were full and suggested next door at Motel 6 which used to be a Microtel. We stayed two nights and had a good experience. The manager made sure we were happy with our room, and gave us extra pillows. The air conditioner...

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Helpful?
Thank Tim A
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Thank you so much for taking the time to write a review about our hotel. We really appreciated it. My staff and I are so glad that you enjoyed your stay with us. Please stop by again when you are in the El Paso area and we will do our very best to make sure your accommodations are to your...

Reviewed 26 May 2015

The first room we were given smelled like fish despite having just been cleaned by housekeeping. The second room we were given had yellow stains on the sheets and pillowcases. The shower dripped the entire time and the shower rod was falling off the hinges. Needless to say, we checked out early and found elsewhere to stay. We were also...

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Helpful?
Thank cassandra V
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Thank you so much taking the time to write a review for our hotel. Please accept our sincerest apologies that your experience was not what you expected. I can assure you that corrective measures will be taken to prevent similar problems in the future. We have had some challenges but we are working diligently to correct them so that we...

Sant'Agata li Battiati, Italy
Reviewed 18 May 2015

Spending one night was very comfortable, room was great and queen size bed of good quality. The breakfast was excellent, especially for the mexican waffels. Receptionist Edward was very kind to help book shuttle service with pick up at the hotel. Only WiFi connection speed was very slow unfortunately. Hotel recommended for a short stay.

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Helpful?
Thank enricoraid86
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We surely hope that on your next visit to El Paso you will stay with us again. Sincerely, Linda Snow

Kaufman, Texas
Reviewed 31 December 2014 via mobile

What use to be a very nice place to stay has gone downhill quickly over the last year. I stay here twice a year and have done so for the last 15 years. It has since been takeover by motel 6. No coffee pot in room, no breakfast, no iron, phone didn't work, elevator was out of order, no shampoo,...

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Helpful?
2Thank mikesD7469GU
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Hi Mike Just wanted to send you a response for the review you wrote about our hotel. Thank you for letting us know about some of the problems you experienced while staying with us. We have done a lot of improvements to our hotel in the last year and we wanted to let you know so that if you are...

Reviewed 28 September 2014 via mobile

We booked this hotel thinking it was a microtel. Drove around about 30 minutes looking for it, come to find out it has changed to Motel 6. Bedding is all white, with noticeable stains all over, towels are dingy and didn't smell clean. The shower just trickled out, the bathtub wasn't very clean. I don't think I'd ever stay again....

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Helpful?
Thank laurajean84
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Hello, just wanted to send you a quick response to the review you wrote about our hotel. When you stayed with us, Motel 6 had just taken over the property. We had a lot of challenges at that time but we are happy to say that we have made a lot of changes and improvements. Hopefully, if your travels bring...

Reviewed 29 July 2014

Stayed here for reasons beyond my comfortablee staff & management made a bad situation much better. I would stay three again and would recommend this location. The pool was small but clean and comfortable. Enjoyed the continental breakfast, especially the Texas shaped waffles.

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1Thank rosiep1961
Irene F, Manager at Motel 6 El Paso - Southeast, responded to this review

Thank you for taking time to give us your feedback on your stay with us at Microtel East. I am pleased that you enjoyed the value, friendly and accommodating staff and the breakfast. . Your positive comments truly inspire our team to be more committed in pursuing for service excellence and offer the best value accommodation consistently. I will be...

El Paso
Reviewed 24 July 2014

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank Elizabeth W
Linda S, Manager at Motel 6 El Paso - Southeast, responded to this review

Los Angeles, California
Reviewed 13 July 2014

We are not a high maintenance family but our experience during our recent stay during the 4th of July weekend was horrible. The TV channels were not clear all snowy, the sink was clog, the door knob on the restroom was missing a lock, the a/c did not work. We took our shitzu and pay an extra fee, took dog...

Review collected in partnership with this hotel
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Helpful?
1Thank Sofia S
Management response:

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Under New Ownership and management. Discover the best kept secret in Texas at Motel 6 el Paso Southeast, conveniently located I-10 West. Our Hotel is within easy driving distance of Las Palmas shopping Center, Wrangler Facility, Foster and The Rojas Business Park. We have a variety of rooms types that are sure to suit your needs whether traveling for business, pleasure or extended stay. Greet the morning with a smile. Go for a swim in our outdoor pool, work up a sweat in our fitness center and stay connected to the office with free Wi-Fi internet access. Our pet-friendly hotel offers free parking, guest laundry service and 24-hour front desk staff. ADA accessible and also smoking rooms. ... more   less 

Additional Information about Motel 6 El Paso - Southeast

Address: 12211 Gateway Blvd W, El Paso, TX 79936-7837 (Formerly Microtel Inn & Suites by Wyndham El Paso East)
Region: United States > Texas > El Paso
Price Range: £30 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 El Paso - Southeast 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Microtel Inn And Suites El Paso
Microtel Inn & Suites El Paso Hotel El Paso
Microtel El Paso
El Paso Microtel
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Questions & Answers

Questions? Get answers from Motel 6 El Paso - Southeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
sugerkat, 9 May 2017 | Read review
“Due to the hotel being older...be sure and get a room on the top floor if possible.”
  • Room
  • TV on top of closet.
  • Bathroom
bercha, 13 Jun 2014 | Read review
“Ask for Irene”
keitht194, 12 May 2014 | Read review
“Other than construction that is going on there, easy access through the back and front.”
genevav, 19 Mar 2014 | Read review
“If you have to stay here, bring ear plugs!”
OKTraveler88, 4 Mar 2014 | Read review
5 of 5
Travelocity
US$44* /night
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Prices are for 1 room, 2 adults
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