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Holiday Inn El Paso Airport, an IHG Hotel

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Traveller (39)
Room & Suite (24)
Videos (1)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#10 of 88 hotels in El Paso
Location
Cleanliness
Service
Value
Welcome to the Full Service Holiday Inn El Paso Airport Hotel! Our team is ready to welcome you into the warmth and light of West Texas Hospitality by delivering exceptional "Second to None" service. Conveniently located off I-10, minutes from the El Paso International Airport and Fort Bliss home of the 1st Armored Division. Our comfortably appointed guest rooms are spacious and come equipped with microwave, refrigerator and Keurig coffee makers. Complimentary High Speed Wi-Fi access throughout the hotel, 24-hr business and fitness center so you can maintain a good balance between your work and health. Cool down in our outdoor heated swimming pool while getting refueled at our Signature "Sun City Bar Grille". Complimentary shuttle service to and from the airport from the hours of 8am-5pm. El Paso is known as "The Sun City," boasting over 300 days of sunshine each year, filled with rich with culture, history, stunning natural desert fauna and wonders.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Fireplace
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
676Reviews4Q+A74Room tips

Reviews
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YE G wrote a review Feb 2024
1 contribution
The breakfast service is stoped, but the room charge is still same. The room carpet is dusty. You can tell it has not been good enough carpet washing, vacuum only is not good enough. The front side room face the 10 freeway is very noisy! The front desk girl is very cold attitude.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 2 weeks ago
Dear YE G, Thank you for staying at our Holiday Inn El Paso Airport while visiting El Paso and providing feedback about your experience. It's a pleasure having you as our guest. I would like to apologize for the service of our staff and for the cleanliness of our room. We want our guests to encounter something else. I shared this information with our team to properly investigate. It is significant for all our guests to have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to welcome you again in the future. Best regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cusacsr wrote a review Dec 2023
Fort Novosel, Alabama81 contributions56 helpful votes
No hot water until the last day (3 night stay). Management indicated a boiler problem. While a maintenance issue could happen any time, I did not receive any communication that the issue was not resolved on the second day. The manager offered loyalty points yo correct the problem but it’s been over a week and no points. Other guests apparently had a similar experience as I overheard discussions at the bar one evening. One enduring deficiency is the gym, which is missing weights and some accessories for machines. Despite a few different exercise options, I felt crowded when I was in the gym with one other person.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: Parking was never an issue. It is next to a taco cabana.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 4 Jan 2024
Hi cusacsr, Thank you for sharing your feedback and staying at the Holiday Inn El Paso Airport. We appreciate you doing business with IHG Hotels and Resorts as your preferred travel location. IHG Hotels and Resorts cares about your experience, and I am sorry for what happened during your 3-night stay. I have alerted our hotel team about your comments and have also sent a private message to you to obtain more details about your stay. I look forward to your response and to welcome you back! Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IRSHMN_99 wrote a review Oct 2023
Boston, Massachusetts121 contributions59 helpful votes
We had a super nice stay at this hotel until breakfast. We waited 45 minutes and no eggs and toast. How hard is it to scramble some eggs and toast bread? There were only 2 other people on the restaurant. We were headed to Carlsbad Caverns on a timed entry and could not wait any longer. As we were trying to pay for the juice and coffee the waitress brought over some sorry toast to the counter. 45 minutes and that’s best you can do? No thanks. We head over to check out and she screams to us it’s all ready hahaha. It’s so unfortunate as we had a fantastic time in the bar the night before and had delicious food. The pool is beautiful and the room was comfortable.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Avoid breakfast. Go to McDonald’s
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 4 Nov 2023
Hello, IRSHMN_99 It's always a pleasure to read the opinion of our valued guests. Thank you for making our Holiday Inn El Paso Airport your primary choice for accommodation. I hope you can accept my humble apology for not meeting some of your expectations. I have shared your concerns with our local staff to ensure a much better quality of service in future stays. Our team of professionals is working on it as I write this reply. Our establishment aims to meet the highest expectations in your business or leisure trips. I hope we get another chance to show you can do better. Our staff can't wait to serve you again soon. Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gilbert A wrote a review Jul 2022
Alpine, Texas37 contributions7 helpful votes
The elevators were broken had my 82 year old mother have to walk up the stairs. Toilet took forever to fill. Dogs barking all night. Hallways were hot due to broken air conditioners. The staff never greatest when we came in. Not friendly at all. The maids were very nice and attentive. Greeted us every time they saw us. You would think for this price that they would give complimentary breakfast. But it's around 10$ pityful. That's why we don't ever stay at holiday inn due to cheapness and disappointment
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Very expensive. Be ready to pay for breakfast. Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 30 Jul 2022
Hi gilbertarmendarez, Thanks for your review and for staying with us. Ensuring our hotels are always clean, service is always friendly, and everything always works is what we aim to provide all our guests. I am sorry for your experience during your stay. I have shared your comments with the hotel management. I trust that they will ensure a better visit upon your return. Again, thanks for your feedback. We hope to have another opportunity to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Imvioletsgirl wrote a review May 2022
62 contributions35 helpful votes
We had a good stay here last night. Smooth check-in process. Friendly and helpful staff. Our room was clean and the beds were comfortable. The hot breakfast buffet was a cut above. There was a little freeway noise due to location, but not excessive
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maria T wrote a review Feb 2022
1 contribution
The room were very clean, and Housekeeping stuff is great, towels were very soft bed was very comfortable and bathroom was big enough, Breakfast was good I do recommend this property if you are traveling trough
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: request a room on back of the property is quite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joshua R wrote a review Jul 2021
1 contribution
Unfortunately there had been a reservation error and the hotel was without vacancy. I had just gotten into town late (after a long travel day) and was not in the mood to hear there was no room. Angela (the Lady at the front desk) listened to me gripe and without returning my frustration was able to free up a room. Words cannot express how impressed I was with her customer service and professionalism. JR
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marian v wrote a review Apr 2021
San Antonio, Texas161 contributions85 helpful votes
We stayed a night at this hotel recently. The 2 queen size bed room was spacious with wonderful comfortable mattress & 4 lush pillows. The room had a mini refrig & microwave which fit our needs for meals. The downstairs lobby had a bar with happy hour which was nice.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Room Tip: Comfortable hotel with easy access to the highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bansterref wrote a review Oct 2020
Georgetown, Kentucky125 contributions69 helpful votes
+1
In Covid-19 times I was expecting better cleaning. The room was feeling dirty and the restroom was super dirty. I wasn't able to sleep due too many noise in the room. I'm not sure what was it. I changed my stay and left.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 22 Oct 2020
Hi bansterref, Thank you for taking your time to write a review because this is one of the ways that let us know where we need to improve. IHG sincerely cares about your experience, and I appreciate your time to let us know. Your comments will not go unnoticed as I have shared them with our management teams to be addressed internally. Again, thanks for staying with us. We welcome the opportunity to provide you with a better experience. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Azucena P wrote a review Aug 2020
2 contributions1 helpful vote
We got there on 8/7/202 around 4 pm the Front desk lady was great. I love the GF breakfast options that the offer for me. And one of the Housekeeping Ladies Maria Franco help us a lot she was very kind and during our stay and gives us a great advise to eat around the city! Thank you Maria keep up with the great attitude and the great job! Mrs. Poblano
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Raul Amaya, Owner at Holiday Inn El Paso Airport, an IHG Hotel
Responded 4 Sept 2020
Mrs. Poblano, On behalf of the Holiday Inn El Paso Airport Management & Staff, we wish to thank you for your loyalty. I am elated to learn that our Assistant Lead Housekeeper Maria Franco was able to meet your needs as to provide recommendations on various eateries in the region. We look forward to seeing you and your family in the near future. Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£107 - £131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham el paso hotel el paso, wingate el paso, wingate hotel el paso
FORMERLY KNOWN AS
Wingate by Wyndham El Paso
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
88
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EL PASO AIRPORT, AN IHG HOTEL - Updated 2024 (TX)

Frequently Asked Questions about Holiday Inn El Paso Airport, an IHG Hotel
Which popular attractions are close to Holiday Inn El Paso Airport, an IHG Hotel?
Nearby attractions include Hotel Delirium (0.7 miles), Lucchese Factory Store (0.6 miles), and Marshalls (0.3 miles).
What are some of the property amenities at Holiday Inn El Paso Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn El Paso Airport, an IHG Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Holiday Inn El Paso Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn El Paso Airport, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn El Paso Airport, an IHG Hotel?
Conveniently located restaurants include West Texas Chophouse, Tacos Chinampa, and Famous Dave's Bar-B-Que.
Are there opportunities to exercise at Holiday Inn El Paso Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn El Paso Airport, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn El Paso Airport, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn El Paso Airport, an IHG Hotel have airport transportation?
Yes, Holiday Inn El Paso Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn El Paso Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn El Paso Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.