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BEST WESTERN Sunland Park Inn

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112 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Montana
Reviewed 5 days ago NEW

This hotel would be great in another location but because it is on a main road you will be woken up by road noise by 6 am even on a Sunday. I won't stay here again because I value my sleep. If you decide to stay here, make sure you get a room in the back of the property. It...

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Helpful?
Thank MontanaCyndi
Dallas, Georgia
Reviewed 1 week ago

The hotel was very comfortable and the staff was wonderful. The breakfast was very good even though it was not on site. It was an older hotel but it was good very quaint and clean . I would definitely recommend coworkers to use this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank yvonnea264
Katy, Texas
Reviewed 1 week ago

I stayed at this location on Sunday Feb 12, 2017. While attempting to check in there was a problem with my reservation. The front desk clerk was extremely rude and offered no help to rectify the problem. I had to call customer service myself while standing in the lobby. The customer service woman asked to speak with the gentlemen behind...

Review collected in partnership with Best Western
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Helpful?
Thank Brenda S
BestWesternHotels, Guest Relations Manager at BEST WESTERN Sunland Park Inn, responded to this review

We are very sorry to hear of the difficulties that you encountered during your check in process. We have had a team meeting to address kindness towards our customers and can assure you that such a situation will not occur in the future. Thank you for providing us with your feedback and we hope that you will consider staying with...

Farmington, New Mexico
Reviewed 3 weeks ago

This was a very nice hotel that i choose to stay in. The comfort of the room and bed was exceptional, and the value was awesome. I would recommend this to anyone. My only disturbing thing to say about this place was that the service lady just walked right in to my room in the morning without waiting even 5...

Review collected in partnership with Best Western
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Helpful?
Thank 144petek
Toronto, Canada
Reviewed 6 January 2017

Very noisy hotel Hard to get a room in the back which is a little quieter Pillows are hard and little Room is nice size Close to mall and stores and restaurants Not really comfortable to walk close to busy roads

Review collected in partnership with Best Western
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Helpful?
Thank Claudia D
Management response:

We are deeply sorry that we couldn't get you a room in the back. We are getting new pillows that are a bigger size. Thank you so much for your comments!

Paradise, Texas
Reviewed 26 December 2016

This nice hotel, centrally located near the casino and race track had every positive aspect of a best western that we have grown to expect. The problem is with it's location, 2 car lengths from a three lane congested high use road under construction. the noise was so bad we could not sleep overnight, thus the poor rating.

Review collected in partnership with Best Western
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Helpful?
1Thank Gary S
Management response:

I apologies for the inconvenience that cause the traffic and noise from the freeway under construction that is two blocks way from our location.

Livingston, Montana
Reviewed 10 December 2016

Trash and debris every where. Staff indicated she personally walked the property the day before and did not see any issues. I doubt she was really looking as many items had been there for more a day as she claimed. Trash all around parking area and stair cases. Room on highway side was very noisy. Room not clean to Best...

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2Thank Tom V
Chandler, Arizona
Reviewed 2 December 2016

Road construction so was very difficult to get to the hotel,right next to freeway so extremely noisy, if you stay here be sure to ask for a room on the back side. Breakfast was below average, all the items that were supposed to be hot were cold

Review collected in partnership with Best Western
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1Thank Elra L
Colorado Springs, Colorado
Reviewed 10 November 2016

If you can't afford to stay nearer the airport this place is fine. Not as fancy as the Best Western Plus near the airport, but it's fine. I would stay here again. Not very many good eateries in area and it is on a very busy street , noisy street.

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Helpful?
Thank Daniel L
London
Reviewed 11 October 2016

Room was on the second floor, our room faced a busy street, difficult manoeuvering to get our belongings to the room. Noisy throughout the night with traffic. Breakfast included minimal choices and the hotel is understaffed. Wouldn't stay here again.

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Helpful?
1Thank Born2runLondon

14 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Sunland Park Inn

Address: 1045 Sunland Park Drive, El Paso, TX 79922
Region: United States > Texas > El Paso
Price Range: £55 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Sunland Park Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, HotelsforEveryone, Priceline and Best Western so you can book your BEST WESTERN Sunland Park Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunland Park Hotel El Paso
El Paso Best Western
Best Western El Paso
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Questions & Answers

Questions? Get answers from BEST WESTERN Sunland Park Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing away from the road”
 of 5 bubbles MontanaCyndi, 20 Feb 2017 | Read review
“Do not accept a room on the highway side if you want a good nights sleep. Skip the breakfast.”
 of 5 bubbles tomv942, 9 Dec 2016 | Read review
“If you don't mind noise, ask for a back location room.”
 of 5 bubbles daniellF4647QC, 10 Nov 2016 | Read review
“Ask for a room on the back of the facility.”
 of 5 bubbles MargoM_12, 2 Jun 2016 | Read review
“Don't stay there”
 of 5 bubbles ClaudiaC220, 13 Aug 2015 | Read review
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