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Camino Real El Paso

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418 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Scottsdale, Arizona
Reviewed 30 November 2011

So disgusted I checked out early! I booked this hotel for a last minute business trip. It seemed appealing, especially for a good price. I quickly realized that I made a huge mistake. The hallway had trash on the floor, which stayed there throughout my stay. My room smelt like a case of air freshner was dumped all over the...

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Helpful?
1Thank Richard G
Ismael R, Manager at Camino Real El Paso, responded to this review

Sorry your stay wasn't what you expected, we would like another chance to improve on the points where we failed please call or email me 915-258-4462 or jrrodriguez@crelpaso.com

Reviewed 26 November 2011

First of all this hotel is in America so why isn't their website in english? And why does the staff speak spanish to you first instead of English? The room was very outdated, the bathroom fixtures were disgusting! The tub faucet had holes in it.

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3Thank RNtravelSP
Ismael R, Manager at Camino Real El Paso, responded to this review

We are constantly working to improve every part of the hotel from the staff to updates please email or call me we would love another opportunity to show you a better experience. 915-258-4462 or jrrodriguez@crelpaso.com

Atlanta, GA
Reviewed 23 November 2011

The Camino Real is a very charming hotel. The rooms are big with great views of downtown El Paso and Juarez. Even if you aren't staying at the hotel, you should have a drink in the dome bar. It has wonderful stained glass windows and a gorgeous Tiffany (or perhaps Tiffany-style) stained glass dome. The hotel staff is friendly and...

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Thank techie6
Phoenix, Arizona
Reviewed 8 November 2011

I stayed at the hotel in October 2011 and had the most enjoyable stay. The hotel is enriched with old world charm yet, still extremely comfortable. The hotel lobby and bar with the Tiffany dome are beautiful - retaining the style of the 99 year hotel. My room and bathroom were very large and housekeeping standards high. The staff are...

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1Thank Jane I
Grass Valley, California
Reviewed 30 October 2011

I have stayed here many times. Check-in has always been a hassle, as my reservation is either lost, or there is an issue with the payment method (I am usually the guest of major company that does a lot of business with this hotel.) The rooms are comfortable, but some of my co-workers have had issues with AC not working...

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Thank Rudolph_Wurlitzer
Ismael R, Manager at Camino Real El Paso, responded to this review

We thank you for your comments. We are working on the check in process to make it more efficient as we are aware of the problem. We will also look into the light bulbs in the hotel and get those switched out soon. We are glad you chose and will continue to use our hotel for your travel needs. Please...

Reviewed 27 October 2011

First time in El Paso this place needs an upgrade/ remodel soon!! Squeaky old elevators scary!!

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Thank Smchristi
Ismael R, Manager at Camino Real El Paso, responded to this review

We are sorry you were disappointed with your stay. We would appreciate another chance to give exceptional service and a better outcome on your stay. I sent you a message please let me know if we can help in any way.

Dallas, Texas
Reviewed 23 October 2011

when you walk into this hotel it appears lovely with a beautiful lobby but....when I went to my room I found there were others already booked into - quite an embarrassing moment and when I went back to the lobby the front desk didn't think that was inconvenient and didn't apologize. Now in my 2nd room the TV didn't work,...

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2Thank Diane C
Ismael R, Manager at Camino Real El Paso, responded to this review

I'm sorry your stay was not what you expected. We strive to provide the best experience to each and every one of our guests. We are working on our plumbing and the TV's. I would like you to give us another opportunity to make it right. Please contact me the next time you are in town at jrrodriguez@crelpaso.com thank you

Reviewed 22 October 2011

Thouroughly enjoyed my stay. Restaurants were excellent and the overall service was great. Will definitely stay there again

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Thank canis67
San Antonio, Texas
Reviewed 14 October 2011

For my first time staying here i was very pleased.Overall I would absolutely recommend this hotel.Upon arrival, we were greeted with smiles and friendly manner from every employee even at the late hour of 11:30 pm. The service was entirely superb! And the view from our room was gorgeous.

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Thank lyssa s
Chihuahua, Mexico
Reviewed 11 October 2011

I stayed at the hotel to explore it as an option for a convention of professional dancers and is simply ideal for its location, rooms, food and especially service quality. I am looking forward to do business with them.

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Thank DANZA K

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Camino Real
Hotel Camino Real
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Since 1912, our Texas landmark hotel is located in the heart of downtown El Paso, adjacent to the El Paso Convention Center and within walking distance of museums, historic San Jacinto Plaza, Downtown Entertainment and Business Districts. Guests will enjoy La Huerta Restaurant Open from 6 am until 11 pm, opened from Mon to Sunday Dome Restaurant Open from Tuesday to Saturday from 5 pm to 11 pm Pool Open from 6 am to 11 pm Gym open 24hrs Room service from 6 am until 12 am Secured underground parking Complimentary airport shuttle safe deposit box bilingual staff Business center 24Hrs Union Plaza District about 20 restaurants and bars just 5 min in walking distance Chihuahua's Baseball Stadium 1 block away Hudson Williams Convention center across the street San Jacinto Plaza only 1 block away Museum of art across the street Museum of History 2 blocks away Public Library 3 block away SunBowl Stadium 2 min drive Cincinati District with bars and restaurants next to UTEP only 5 min drive - Located in the Hearth of El Paso, a Texas Landmark part of Historic Hotels of America, with Texas Sized rooms, and a distintion in service with 357 rooms and 19 meeting rooms. ... more   less 

Additional Information about Camino Real El Paso

Address: 101 S El Paso St, El Paso, TX 79901-1107
Region: United States > Texas > El Paso
Price Range: £68 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real El Paso staff and other travellers.
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Questions? Get answers from Camino Real El Paso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an old and new section, unsure which is better Ask next time, I did not”
Flyway2much, 9 Apr 2017 | Read review
“Anson11, a few minutes' walk from the hotel, just beyond the Plaza Theatre, is a great upmarket bistro.”
DL390, 26 Oct 2016 | Read review
“The corner rooms are enormous.”
bonuspoints2016, 19 Oct 2016 | Read review
“Only the higher end suites appeared to be given regular attention, from housekeeping & maintenance, but furnishings are still below par..”
  • Detached headboards of double beds
  • 2nd try to capture mold/ mildew in shower
CHAtraveler2016, 22 Aug 2016 | Read review
“Ask for an ocean view.....”
TreysTravels, 22 Jul 2016 | Read review
5 of 5