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El Paso Marriott

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Traveller (65)
Room & Suite (26)
Pool & Beach (2)
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (393)
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Traveller rating
123
146
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15
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123
146
70
20
15
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All reviewsthe concierge loungeclose to the airportfront deskvillage innrooms are smallbed was very comfortablefull service hotelroom servicenice hotelbreakfast buffetstayed here for one nightminutes from the airportoatmealbusiness tripother hotelsbusiness travelerconvenient location
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1 - 5 of 374 reviews
Reviewed 3 days ago

This is just not up to Marriott standard. Old furniture in lobby, worn out hall carpet, literally the oldest bathrooms I have seen in the US in 15 years. Newer guest room furniture. Property has good bones and nice pool area with constant shuttle to...More

Thank BJAJDA
Response from Liz P, Manager at El Paso MarriottResponded today

Thank you for your feedback. We appreciate all of our guests comments.

Reviewed 2 weeks ago

Pros: Location / Serving Staff - Close to the Airport - Close to Fort Bliss - Close to food chains - All of the room service attendants and maids I interacted with were extremely kind and polite Cons: Everything else - This is a very...More

Thank Chrissy M
Response from Liz P, Manager at El Paso MarriottResponded 1 week ago

Thank you for your review of our property. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate all of your comments.

Reviewed 4 weeks ago via mobile

This hotel which is minutes from the airport has well trained staff and the stay was very good. The check and check out were effortless on their part while they did there best to make it a great stay. The bar and restaurant were great...More

1  Thank WorldTraveller1776
Response from Liz P, Manager at El Paso MarriottResponded 4 weeks ago

Thank you so much for sharing your recent experience at our property. We love to hear from our guests! Hope to see you again soon.

Reviewed 15 April 2018

I stayed here for one night from 09-10APR2018 and had an excellent time. When I figured out that I needed to call the hotel for them to dispatch the shuttle to pick me up from the airport, it only took about five minutes for the...More

Thank Evan S
Response from Liz P, Manager at El Paso MarriottResponded 16 April 2018

Thank you for the excellent review of our property! We take great pride in our customer service and love hearing that we are doing things the Marriott way!!

Reviewed 30 March 2018 via mobile

Stayed for one night before flying home. I was offered a bottle of water upon checking in and the staff answered my questions and were very helpful. The hostess in the concierge lounge was extremely pleasant and the food was very good. Parking was free...More

Thank ABG41
Response from Liz P, Manager at El Paso MarriottResponded 1 April 2018

Thank you so much for your review of our property. We take great pride in the service that we provide to our guests. We hope to see you again soon!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$103 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in El Paso
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (26)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Rooms are a little loud. You can sometimes hear conversations or tvs in other rooms"
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"ask about tv before reserving... it is lousy"
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"Near airport, near restaurants"
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"Room in the pool side are best"
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