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Holiday Inn Express Hotel & Suites Willcox

271 reviews
Traveller (48)
Room & Suite (27)
Dining (4)
  • Excellent38%
  • Very good45%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“truck stop”(20 reviews)
“breakfast room”(12 reviews)
“front desk staff”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
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11 Mar12 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)Write a Review
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All reviewstruck stopbreakfast roomfront desk staffnice hotelroad tripturkey sausagewine festivalin townincluded breakfastserve breakfastpancake machinewould stay here againnext morningchiricahua national monumentbed was comfortablecinnamon rollssmall town
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61 - 65 of 257 reviews
Reviewed 17 February 2016 via mobile

Typical holiday inn express. Clean rooms and quite. I like the kurieg machines. Exercise room was clean. Breakfast is typical. The front desk staff were friendly and fast. Good for a business stop over. Restaurants are near by with a good selection.More

Thank Mgruen2
Response from Brenda H, General Manager at Holiday Inn Express Hotel & Suites WillcoxResponded 16 May 2016

Hi Mgruen2; Thank you for staying with us while in Wiillcox. We appreciate you taking the time to write a review of your stay with us. We value the opinion of our guests as it enables us to prioritize upgrades/projects. We strive to provide the...More

Reviewed 16 February 2016 via mobile

Look, first if you're here it is because the next town going east is 250 miles away. It is a case of beggars can't be choosers, but you don't have to be either. This is a clean, modern updated hotel. Breakfast had turkey sausage! The...More

1  Thank Donna B
Response from Brenda H, General Manager at Holiday Inn Express Hotel & Suites WillcoxResponded 16 May 2016

Hi Donna B; Thank you for allowing us to accommodate you while in the Willcox area. We also appreciate the kind words while completing your review of your experience with us. We value the opinions of all our guests. While we recognize people's tastes are...More

Reviewed 4 February 2016

Breakfast was excellent and the room clean. The heating/cooling equipment does not have a constant fan setting. Most hotels with the same unit do have that setting. It was freezing out so the heating part was running. The constant off and on noise was clunking...More

Thank Ed J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WillcoxResponded 20 February 2016

Dear Ed J, Thank you for sharing your recent experience at our hotel. I appreciate the high rating you gave us in terms of location and cleanliness. On the other hand, I am sorry for the service letdown from our hotel staff. I also apologize...More

Reviewed 2 February 2016

Many things wrong with the Hotel. The AC unit stopped working at 3:00 am, I could not control the temperature at all. The corridors were very noisy, no soundproofing at all in this Hotel. The housekeepers were yelling at 8:00 am, and I am sure...More

Thank Michael M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WillcoxResponded 18 February 2016

Dear Michael M, Thank you for being an IHG Royal Ambassador member and for taking the time to share your comments. We would like to express our sincere apologies for all the issues you had particularly with the condition of the room. We take comments...More

Reviewed 20 January 2016

This is an average Holiday Inn that totally met my expectations - from the room, to the breakfast, to the service. I gave it four stars because it was somewhat unexpected in Willcox. Willcox is a lovely small town, and we were attending the annual...More

Thank Teresa M
Response from Brenda H, General Manager at Holiday Inn Express Hotel & Suites WillcoxResponded 21 January 2016

Good afternoon Teresa M; Thank you for allowing us to accommodate you during your attendance of the Wings Over Willcox event. That is such a fun time for all of us. Birdlovers find the most interesting birds that those of us who live here, just...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Price range
US$119 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$119 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Questions & Answers
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25 September 2014|
AnswerShow all 3 answers
Response from Brenda H | Property representative |
We do have rooms that we do not allow pets in. Most of our pet friendly rooms are on the ends of the hallways so guests have access to those entrance doors for walking their pets. We do not allow pets in any of our suites... More
Room Tips
"Ask for an odd numbered room, which don't face the freeway."
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"The truck stop behind the hotel can get loud from the idling, luckily we had a room in the front"
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"Ask to see room first"
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"If you made your reservation with Austin - you might not get what you ask for"
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